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Jim Norton Toyota

(3,805 reviews)
Visit Jim Norton Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:30pm
Sunday Closed Closed
2020 state dealer award
View 17 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 363-3946 (855) 363-3946
Used (855) 363-3950 (855) 363-3950
Service (918) 215-6418 (918) 215-6418

Inventory

See all 205 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2022.
Jim Norton Toyota has served the Tulsa area longer than any other Toyota dealership and has created many long-term relationships with our many customers over the years. So why buy your next new Toyota at Jim Norton? Because when you buy from us you get complimentary loaners when you call in advance to schedule your appointment. Free towing and roadside assistance in Tulsa Engines for Life program largest inventory of new Toyotas in Oklahoma and huge pre-owned inventory complimentary Service Shuttle Program to get you where you need to go and we're a proud recipient of the prestigious Toyota President's Award for the past 19 years.
Your Service is Our Pleasure!

Service center

Phone number (918) 215-6418

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:30pm
Sunday
Closed

Meet our employees

Isaac Wise headshot
Isaac Wise
Sales Consultant
(22 reviews)
Seth Edwards headshot
Seth Edwards
Sales Consultant
(20 reviews)
Robert 'Trey' Potts headshot
Robert 'Trey' Potts
Finance Producer
(15 reviews)
Bill Baker headshot
Bill Baker
Professional Sales Consultant
(12 reviews)
Thomas Knight headshot
Thomas Knight
Sales Consultant
(12 reviews)
Brandon Terry headshot
Brandon Terry
Finance Manager
(12 reviews)
Rodrigo Luna headshot
Rodrigo Luna
Sales Consultant
(11 reviews)
Luis Pardo headshot
Luis Pardo
Sales Consultant
(10 reviews)
Jose Puga headshot
Jose Puga
Finance Manager
(11 reviews)
John Michael Rogne headshot
John Michael Rogne
Sales Consultant
(9 reviews)
Zoua Vang headshot
Zoua Vang
Sales Consultant
(9 reviews)
Daniel Hill headshot
Daniel Hill
New Car Sales Consultant
(8 reviews)
Jesse Marks headshot
Jesse Marks
Sales Consultant
(6 reviews)
Frank Sesso headshot
Frank Sesso
Shuttle Driver
(5 reviews)
Joey Ryan headshot
Joey Ryan
Service Advisor
(61 reviews)
Benjamin Lineback headshot
Benjamin Lineback
Sales Manager
(28 reviews)
Fang 'Flora' Zhong headshot
Fang 'Flora' Zhong
Sales Consultant
(11 reviews)
Shaila Juglal headshot
Shaila Juglal
Sales Manager
(8 reviews)
Harry Jones headshot
Harry Jones
Finance Manager
(7 reviews)
David Holmes headshot
David Holmes
Assitant Service Manager
(141 reviews)
Rachel Farrell headshot
Rachel Farrell
Service Advisor
(70 reviews)
Josh Pippin headshot
Josh Pippin
Service Advisor
(65 reviews)
Wilford Friday headshot
Wilford Friday
Sales Consultant
(44 reviews)
Greg Foster headshot
Greg Foster
Fixed Operations Director
(28 reviews)
Zachary Thorp headshot
Zachary Thorp
Finance Manager
(17 reviews)
Dakota Jacoby headshot
Dakota Jacoby
Parts Manager
(11 reviews)
Jeff Lauinger headshot
Jeff Lauinger
Service BDC
(6 reviews)
Jeff 'Stewart' Cantrell headshot
Jeff 'Stewart' Cantrell
Assistant Service Manager
(57 reviews)
Eric Cooper headshot
Eric Cooper
Service Manager
(40 reviews)
Jackson Hancock headshot
Jackson Hancock
Sales Consultant
(7 reviews)
Don Ward headshot
Don Ward
Sales Consultant
(47 reviews)
Mandy Still headshot
Mandy Still
Assistant Parts Manager
(11 reviews)
Zachary Ellison headshot
Zachary Ellison
Sales Consultant
(22 reviews)
Gibson Freter headshot
Gibson Freter
New Car Sales Manager
(35 reviews)
Seth Pinkerton headshot
Seth Pinkerton
Pre-owned Sales Director
(31 reviews)
Vincenzo 'Vinny' Sayers headshot
Vincenzo 'Vinny' Sayers
Finance Producer
(31 reviews)
Kevin Peck headshot
Kevin Peck
Rental Manager
(15 reviews)
Shelton Hines headshot
Shelton Hines
Sales Consultant
(7 reviews)
Laura Morse headshot
Laura Morse
e-Commerce Manager
(23 reviews)
Thang “James” Khual headshot
Thang “James” Khual
s
(20 reviews)
Todd Burns headshot
Todd Burns
Finance Director
(18 reviews)
Holly McMurphy headshot
Holly McMurphy
Group Inventory & Sales Operations Manager
(8 reviews)
Bryan Burdette headshot
Bryan Burdette
Collision Center Manager
(7 reviews)
Hoi Szeto headshot
Hoi Szeto
Sales Consultant
(4 reviews)
Wyatte Williams headshot
Wyatte Williams
Sales Consultant
(4 reviews)
Jack Alcott headshot
Jack Alcott
Sales Consultant
(2 reviews)
Justin Allgood headshot
Justin Allgood
Sales Manager
(2 reviews)
Gabriel Banner headshot
Gabriel Banner
Sales Consultant
(2 reviews)
Carlos Villalobos headshot
Carlos Villalobos
Sales Consultant
(2 reviews)
Jacob Williams headshot
Jacob Williams
Finance Manager
(2 reviews)
Jordan Becknell headshot
Jordan Becknell
Sales Consultant
(1 review)
Devon Hanks headshot
Devon Hanks
Parts Professional
(1 review)
Tristan Hines headshot
Tristan Hines
Sales Consultant
(1 review)
Daniel Rampp headshot
Daniel Rampp
Service Advisor
(1 review)
Jacob Sherman headshot
Jacob Sherman
Service Advisor
(1 review)
Jerry Sides headshot
Jerry Sides
Production Manager
(1 review)
Thomas Sunagoowie headshot
Thomas Sunagoowie
Sales Consultant
(1 review)
Bill Allen headshot
Bill Allen
Service Shuttle Driver
Jayden Alvarado headshot
Jayden Alvarado
Sales Consultant
Cade Baldwin headshot
Cade Baldwin
Sales Consultant
Richard Barber headshot
Richard Barber
Sales Consultant
Alyssa Barnes headshot
Alyssa Barnes
Collision Center Estimator
Raymond Bickers headshot
Raymond Bickers
Service Counter
Ronald Brown headshot
Ronald Brown
Service Shuttle Driver
Justin Chance headshot
Justin Chance
Wholesale Parts Manager
Steve Cook headshot
Steve Cook
Sales Manager
Jason Crow headshot
Jason Crow
Wholesale Parts Specialist
Casey Crump headshot
Casey Crump
Loyalty Specialist
Jon Dance headshot
Jon Dance
Wholesale Parts Specialist
Jenna Enslin headshot
Jenna Enslin
Loyalty Specialist
Rafael 'Raffy' Figueredo headshot
Rafael 'Raffy' Figueredo
Sales Consultant
Zebulun 'Zeb' Freter headshot
Zebulun 'Zeb' Freter
Sales Consultant
Matthew Greble headshot
Matthew Greble
Sales Consultant
Timothy Hancock headshot
Timothy Hancock
Sales Consultant
Makayla Harmon headshot
Makayla Harmon
TXM Advisor
Chris Helm headshot
Chris Helm
Production Estimator
Randy Hill headshot
Randy Hill
Used Car Manager
Brandon Hoffman headshot
Brandon Hoffman
Back Counter Parts
Braydon Hunter headshot
Braydon Hunter
Sales Consultant
Luke Jackson headshot
Luke Jackson
Shop Foreman
Brandon Land headshot
Brandon Land
Finance Manager
Scott Lee headshot
Scott Lee
Wholesale Parts Specialist
Jessica Matteson headshot
Jessica Matteson
Sales Consultant
Dalton McAlexander headshot
Dalton McAlexander
Rental Desk Agent
Austin McKinzie headshot
Austin McKinzie
Sales Consultant
James 'Scott' McLellan headshot
James 'Scott' McLellan
TXM Advisor
Paulin Mirashi headshot
Paulin Mirashi
Sales Consultant
Brandi Momodu headshot
Brandi Momodu
Service Advisor Express
Brenda Monroe headshot
Brenda Monroe
Collision Center Office Administrator
Jeff Nobles headshot
Jeff Nobles
Production Estimator
Braydon Nordby headshot
Braydon Nordby
Sales Consultant
Bob Parenti headshot
Bob Parenti
Fleet Sales Manager
Robert Parenti headshot
Robert Parenti
Commercial Fleet Sales Manager
Lynden Ray headshot
Lynden Ray
Estimator
Blake Richardson headshot
Blake Richardson
Assistant Service Manager
Andrew Riddle headshot
Andrew Riddle
Service Drive Manager
Cristian Romero headshot
Cristian Romero
Sales Consultant
Derek Rose headshot
Derek Rose
Parts Professional
Antonieo Shehee headshot
Antonieo Shehee
Sales Consultant
Braxton Short headshot
Braxton Short
Sales Consultant
Andrew Soto headshot
Andrew Soto
Sales Consultant
JIm Sullivan headshot
JIm Sullivan
Estimator
Abby Tuggle headshot
Abby Tuggle
Service Advisor
Bryan Wallace headshot
Bryan Wallace
Sales Consultant
Jonathan Walls headshot
Jonathan Walls
Sales Consultant
Collin Weeks headshot
Collin Weeks
Rental Desk Agent

Reviews

(3,805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Toyota from DealerRater.

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Robert Blocker is the one!

Robert Blocker is the one!!! He is super professional but also down to earth and patient as we made our decision. Thank you, Robert for taking care of us! I was also very impressed with the dealership. The whole experience was great.

Robert Blocker is the one!

Robert Blocker is the one!!! He is super professional but also down to earth and patient as we made our decision. Thank you, Robert for taking care of us! I was also very impressed with the dealership. The whole experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Luis did a great job.

Luis did a great job. He exceeded my expectations, especially when it came to negotiating a deal on our behalf.

Luis did a great job.

Luis did a great job. He exceeded my expectations, especially when it came to negotiating a deal on our behalf.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, for your wonderful review! We’re thrilled to hear that Luis exceeded your expectations and helped negotiate a great deal for you. Your satisfaction is our priority at Jim Norton Toyota, and we appreciate you sharing your experience. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

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Had a great online experience with the used car sales

Had a great online experience with the used car sales group. Landing on a deal was painless and I greatly appreciate the lack of hassle.

Had a great online experience with the used car sales

Had a great online experience with the used car sales group. Landing on a deal was painless and I greatly appreciate the lack of hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great online experience with our used car sales group at Jim Norton Toyota. It’s fantastic to know that landing on a deal was painless for you. We appreciate your kind words and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

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AJ is very friendly and professional.

AJ is very friendly and professional. He made sure I was happy with my purchase! If you’re in the market for a car, ask for AJ!

AJ is very friendly and professional.

AJ is very friendly and professional. He made sure I was happy with my purchase! If you’re in the market for a car, ask for AJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that AJ provided you with a friendly and professional experience at Jim Norton Toyota. Your satisfaction is our priority, and we appreciate you recommending us to others. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

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Luis was great!

Luis was great! Very attentive, very helpful super nice guy. Would buy from him again.

Luis was great!

Luis was great! Very attentive, very helpful super nice guy. Would buy from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Luis! We truly appreciate your kind words about your experience with us at Jim Norton Toyota. It's fantastic to hear that Luis provided you with attentive and helpful service. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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I loved how accommodating and friendly everyone was.

I loved how accommodating and friendly everyone was. Jackson was very helpful and understood what I needed.

I loved how accommodating and friendly everyone was.

I loved how accommodating and friendly everyone was. Jackson was very helpful and understood what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Jim Norton Toyota and that Jackson was able to assist you with your needs. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, Courtney, Jim Norton Auto Group

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The salesmen put in extraordinary effort in order to meet

The salesmen put in extraordinary effort in order to meet our requests and requirements. Not only was he kind and easy to work with, but he went above and beyond so much further than we ever expected and got us a deal that we never would’ve gotten at any other dealership. I can’t recommend this dealership and this salesmen more 5 stars is not enough.

The salesmen put in extraordinary effort in order to meet

The salesmen put in extraordinary effort in order to meet our requests and requirements. Not only was he kind and easy to work with, but he went above and beyond so much further than we ever expected and got us a deal that we never would’ve gotten at any other dealership. I can’t recommend this dealership and this salesmen more 5 stars is not enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that our salesman exceeded your expectations and was able to secure a fantastic deal for you. At Jim Norton Toyota, we strive to provide exceptional service, and it’s great to know we succeeded in your case. We appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

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Great customer service and detail oriented.

Great customer service and detail oriented. I received all the information needed and felt well taken care of

Great customer service and detail oriented.

Great customer service and detail oriented. I received all the information needed and felt well taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and felt well taken care of at Jim Norton Toyota. We strive to provide detailed information and support to all our customers. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

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Had a great experience a Jim Norton Toyota.

Had a great experience a Jim Norton Toyota. Thanks to Luis. He was super knowledgeable about all the cars I wanted to test drive and went above and beyond making sure we were taken care of from first messaging online about wanting to test drive all the way until I drove off the lot with my new car.

Had a great experience a Jim Norton Toyota.

Had a great experience a Jim Norton Toyota. Thanks to Luis. He was super knowledgeable about all the cars I wanted to test drive and went above and beyond making sure we were taken care of from first messaging online about wanting to test drive all the way until I drove off the lot with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience at Jim Norton Toyota and that Luis was able to assist you so well. It's wonderful to know he provided knowledgeable support throughout your journey, from your initial inquiry to driving off in your new car. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, Courtney, Jim Norton Auto Group

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Young Luis was sharp, efficient, and professional.

Young Luis was sharp, efficient, and professional. He did great work. Seth did as well. Great experience.

Young Luis was sharp, efficient, and professional.

Young Luis was sharp, efficient, and professional. He did great work. Seth did as well. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Jim Norton Toyota with Luis and Seth. We take pride in our team's professionalism and efficiency. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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