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Jim Norton Toyota

(3,797 reviews)
Visit Jim Norton Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:30pm
Sunday Closed Closed
2020 state dealer award
View 17 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 363-3946 (855) 363-3946
Used (855) 363-3950 (855) 363-3950
Service (918) 215-6418 (918) 215-6418

Inventory

See all 194 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2022.
Jim Norton Toyota has served the Tulsa area longer than any other Toyota dealership and has created many long-term relationships with our many customers over the years. So why buy your next new Toyota at Jim Norton? Because when you buy from us you get complimentary loaners when you call in advance to schedule your appointment. Free towing and roadside assistance in Tulsa Engines for Life program largest inventory of new Toyotas in Oklahoma and huge pre-owned inventory complimentary Service Shuttle Program to get you where you need to go and we're a proud recipient of the prestigious Toyota President's Award for the past 19 years.
Your Service is Our Pleasure!

Service center

Phone number (918) 215-6418

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:30pm
Sunday
Closed

Meet our employees

Isaac Wise headshot
Isaac Wise
Sales Consultant
(22 reviews)
Brian Arneecher headshot
Brian Arneecher
Sales Consultant
(21 reviews)
Seth Edwards headshot
Seth Edwards
Service Advisor
(20 reviews)
Robert 'Trey' Potts headshot
Robert 'Trey' Potts
Finance Producer
(13 reviews)
Bill Baker headshot
Bill Baker
Professional Sales Consultant
(12 reviews)
Brandon Terry headshot
Brandon Terry
Finance Manager
(12 reviews)
Thomas Knight headshot
Thomas Knight
Sales Consultant
(11 reviews)
Rodrigo Luna headshot
Rodrigo Luna
Sales Consultant
(11 reviews)
Jose Puga headshot
Jose Puga
Finance Manager
(11 reviews)
John Michael Rogne headshot
John Michael Rogne
Sales Consultant
(9 reviews)
Zoua Vang headshot
Zoua Vang
Sales Consultant
(9 reviews)
Daniel Hill headshot
Daniel Hill
New Car Sales Consultant
(8 reviews)
Luis Pardo headshot
Luis Pardo
Sales Consultant
(7 reviews)
Jesse Marks headshot
Jesse Marks
Sales Consultant
(6 reviews)
Harry Jones headshot
Harry Jones
Finance Manager
(5 reviews)
Frank Sesso headshot
Frank Sesso
Shuttle Driver
(5 reviews)
Joey Ryan headshot
Joey Ryan
Service Advisor
(61 reviews)
Benjamin Lineback headshot
Benjamin Lineback
Sales Manager
(28 reviews)
Fang 'Flora' Zhong headshot
Fang 'Flora' Zhong
Sales Consultant
(11 reviews)
Shaila Juglal headshot
Shaila Juglal
Sales Manager
(8 reviews)
David Holmes headshot
David Holmes
Assitant Service Manager
(141 reviews)
Rachel Farrell headshot
Rachel Farrell
Service Advisor
(70 reviews)
Josh Pippin headshot
Josh Pippin
Service Advisor
(65 reviews)
Wilford Friday headshot
Wilford Friday
Sales Consultant
(44 reviews)
Greg Foster headshot
Greg Foster
Fixed Operations Director
(28 reviews)
Zachary Thorp headshot
Zachary Thorp
Finance Manager
(16 reviews)
Dakota Jacoby headshot
Dakota Jacoby
Parts Manager
(11 reviews)
Jeff Lauinger headshot
Jeff Lauinger
Service BDC
(6 reviews)
Jeff 'Stewart' Cantrell headshot
Jeff 'Stewart' Cantrell
Assistant Service Manager
(57 reviews)
Eric Cooper headshot
Eric Cooper
Service Manager
(40 reviews)
Don Ward headshot
Don Ward
Sales Consultant
(47 reviews)
Mandy Still headshot
Mandy Still
Assistant Parts Manager
(11 reviews)
Jackson Hancock headshot
Jackson Hancock
Sales Consultant
(5 reviews)
Zachary Ellison headshot
Zachary Ellison
Sales Consultant
(21 reviews)
Gibson Freter headshot
Gibson Freter
New Car Sales Manager
(35 reviews)
Seth Pinkerton headshot
Seth Pinkerton
Pre-owned Sales Director
(31 reviews)
Vincenzo 'Vinny' Sayers headshot
Vincenzo 'Vinny' Sayers
Finance Producer
(30 reviews)
Kevin Peck headshot
Kevin Peck
Rental Manager
(15 reviews)
Shelton Hines headshot
Shelton Hines
Sales Consultant
(7 reviews)
Laura Morse headshot
Laura Morse
e-Commerce Manager
(23 reviews)
Thang “James” Khual headshot
Thang “James” Khual
s
(20 reviews)
Todd Burns headshot
Todd Burns
Finance Director
(18 reviews)
Holly McMurphy headshot
Holly McMurphy
Group Inventory & Sales Operations Manager
(8 reviews)
Bryan Burdette headshot
Bryan Burdette
Collision Center Manager
(7 reviews)
Hoi Szeto headshot
Hoi Szeto
Sales Consultant
(4 reviews)
Wyatte Williams headshot
Wyatte Williams
Sales Consultant
(4 reviews)
Jack Alcott headshot
Jack Alcott
Sales Consultant
(2 reviews)
Gabriel Banner headshot
Gabriel Banner
Sales Consultant
(2 reviews)
Carlos Villalobos headshot
Carlos Villalobos
Sales Consultant
(2 reviews)
Justin Allgood headshot
Justin Allgood
Sales Manager
(1 review)
Jordan Becknell headshot
Jordan Becknell
Sales Consultant
(1 review)
Devon Hanks headshot
Devon Hanks
Parts Professional
(1 review)
Daniel Rampp headshot
Daniel Rampp
Service Advisor
(1 review)
Jacob Sherman headshot
Jacob Sherman
Service Advisor
(1 review)
Jerry Sides headshot
Jerry Sides
Production Manager
(1 review)
Thomas Sunagoowie headshot
Thomas Sunagoowie
Sales Consultant
(1 review)
Jacob Williams headshot
Jacob Williams
Finance Manager
(1 review)
Bill Allen headshot
Bill Allen
Service Shuttle Driver
Jayden Alvarado headshot
Jayden Alvarado
Sales Consultant
Cade Baldwin headshot
Cade Baldwin
Sales Consultant
Richard Barber headshot
Richard Barber
Sales Consultant
Alyssa Barnes headshot
Alyssa Barnes
Collision Center Estimator
Raymond Bickers headshot
Raymond Bickers
Service Counter
Ronald Brown headshot
Ronald Brown
Service Shuttle Driver
Justin Chance headshot
Justin Chance
Wholesale Parts Manager
Steve Cook headshot
Steve Cook
Sales Manager
Jason Crow headshot
Jason Crow
Wholesale Parts Specialist
Casey Crump headshot
Casey Crump
Loyalty Specialist
Jon Dance headshot
Jon Dance
Wholesale Parts Specialist
Kenneshia 'Nina' Ekundebe headshot
Kenneshia 'Nina' Ekundebe
Sales Consultant
Jenna Enslin headshot
Jenna Enslin
Loyalty Specialist
Rafael 'Raffy' Figueredo headshot
Rafael 'Raffy' Figueredo
Sales Consultant
Zebulun 'Zeb' Freter headshot
Zebulun 'Zeb' Freter
Sales Consultant
Matthew Greble headshot
Matthew Greble
Sales Consultant
Timothy Hancock headshot
Timothy Hancock
Sales Consultant
Makayla Harmon headshot
Makayla Harmon
TXM Advisor
Cassandra Hart headshot
Cassandra Hart
Sales Consultant
Chris Helm headshot
Chris Helm
Production Estimator
Randy Hill headshot
Randy Hill
Used Car Manager
Tristan Hines headshot
Tristan Hines
Sales Consultant
Brandon Hoffman headshot
Brandon Hoffman
Back Counter Parts
Braydon Hunter headshot
Braydon Hunter
Sales Consultant
Luke Jackson headshot
Luke Jackson
Shop Foreman
Brandon Land headshot
Brandon Land
Finance Manager
Scott Lee headshot
Scott Lee
Wholesale Parts Specialist
Jessica Matteson headshot
Jessica Matteson
Sales Consultant
Dalton McAlexander headshot
Dalton McAlexander
Rental Desk Agent
Austin McKinzie headshot
Austin McKinzie
Sales Consultant
James 'Scott' McLellan headshot
James 'Scott' McLellan
TXM Advisor
Paulin Mirashi headshot
Paulin Mirashi
Sales Consultant
Brandi Momodu headshot
Brandi Momodu
Service Advisor Express
Brenda Monroe headshot
Brenda Monroe
Collision Center Office Administrator
Jeff Nobles headshot
Jeff Nobles
Production Estimator
Braydon Nordby headshot
Braydon Nordby
Sales Consultant
Bob Parenti headshot
Bob Parenti
Fleet Sales Manager
Robert Parenti headshot
Robert Parenti
Commercial Fleet Sales Manager
Lynden Ray headshot
Lynden Ray
Estimator
Blake Richardson headshot
Blake Richardson
Assistant Service Manager
Andrew Riddle headshot
Andrew Riddle
Service Drive Manager
Cristian Romero headshot
Cristian Romero
Sales Consultant
Derek Rose headshot
Derek Rose
Parts Professional
Antonieo Shehee headshot
Antonieo Shehee
Sales Consultant
Braxton Short headshot
Braxton Short
Sales Consultant
Andrew Soto headshot
Andrew Soto
Sales Consultant
JIm Sullivan headshot
JIm Sullivan
Estimator
Abby Tuggle headshot
Abby Tuggle
Service Advisor
Bryan Wallace headshot
Bryan Wallace
Sales Consultant
Jonathan Walls headshot
Jonathan Walls
Sales Consultant
Collin Weeks headshot
Collin Weeks
Rental Desk Agent

Reviews

(3,797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Toyota from DealerRater.

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Young Luis was sharp, efficient, and professional.

Young Luis was sharp, efficient, and professional. He did great work. Seth did as well. Great experience.

Young Luis was sharp, efficient, and professional.

Young Luis was sharp, efficient, and professional. He did great work. Seth did as well. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Jim Norton Toyota with Luis and Seth. We take pride in our team's professionalism and efficiency. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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Brought my car in for an alignment and tire rotation

Brought my car in for an alignment and tire rotation today. Didn't know I would be needing a brand new tire due to damage. Seth took care of me, assured me the tire would be covered under my warranty,. He kept me up to date the whole time and got me taken care of quicker than what we had anticipated. Great customer service. Thank you so much!

Brought my car in for an alignment and tire rotation

Brought my car in for an alignment and tire rotation today. Didn't know I would be needing a brand new tire due to damage. Seth took care of me, assured me the tire would be covered under my warranty,. He kept me up to date the whole time and got me taken care of quicker than what we had anticipated. Great customer service. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jim Norton Toyota and Sales Rep Jack Alcott were awesome

Jim Norton Toyota and Sales Rep Jack Alcott were awesome to work with and definitely won us over with the purchase of our 2025 Land Cruiser!

Jim Norton Toyota and Sales Rep Jack Alcott were awesome

Jim Norton Toyota and Sales Rep Jack Alcott were awesome to work with and definitely won us over with the purchase of our 2025 Land Cruiser!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had an awesome experience with Jim Norton Toyota and Jack during your purchase of the 2025 Land Cruiser. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

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I liked how they treated me, they were very attentive,

I liked how they treated me, they were very attentive, thank you. Jack is very professional in his work Thanks

I liked how they treated me, they were very attentive,

I liked how they treated me, they were very attentive, thank you. Jack is very professional in his work Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Martha, for your wonderful review! We're thrilled to hear that you felt well treated and attended to during your visit to Jim Norton Toyota. It's great to know that Jack's professionalism made a positive impact on your experience. We look forward to welcoming you back next time! Sincerely, Courtney, Jim Norton Auto Group

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I wasn't prepared to buy a car, I just came to get

I wasn't prepared to buy a car, I just came to get information and ideas so I could start the process. Luis showed me the 2017 RAV4, and I was sold on it. It is a sweet little gem.

I wasn't prepared to buy a car, I just came to get

I wasn't prepared to buy a car, I just came to get information and ideas so I could start the process. Luis showed me the 2017 RAV4, and I was sold on it. It is a sweet little gem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that Luis was able to assist you in finding the perfect 2017 RAV4. It’s great to know you were impressed with the vehicle. We appreciate your kind words and look forward to seeing you at Jim Norton Toyota again soon! Enjoy your new ride! Sincerely, Courtney, Jim Norton Auto Group

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He was really nice and helpful.

He was really nice and helpful. Made the process easier for me and my wife.

He was really nice and helpful.

He was really nice and helpful. Made the process easier for me and my wife.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you and your wife found our team at Jim Norton Toyota helpful and that we could make the process easier for you. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

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Was very helpful and super nice made the process way

Was very helpful and super nice made the process way easier for me. Got me In and out

Was very helpful and super nice made the process way

Was very helpful and super nice made the process way easier for me. Got me In and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that our team was helpful and made the process easier for you. At Jim Norton Toyota, we strive to provide excellent service, and it’s great to know we met your expectations. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

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Luis was the best, he made it super easy, friendly and he

Luis was the best, he made it super easy, friendly and he wasn’t pushy! Made the car buying experience the best. We will be telling everyone to go visit Jim Norton Toyota!

Luis was the best, he made it super easy, friendly and he

Luis was the best, he made it super easy, friendly and he wasn’t pushy! Made the car buying experience the best. We will be telling everyone to go visit Jim Norton Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that Luis made your car buying experience enjoyable and easy. Our team at Jim Norton Toyota strives to provide the best service possible, and your kind words mean a lot to us. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

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I needed help, so I asked for help.

I needed help, so I asked for help. Thomas Knight didn't hesitate. I told him my situation and he immediately knew what I needed so my husband and I could have dependable transportation to keep our jobs. We are very grateful to Jim Norton Toyota and the people that hold thier office there. I wouldn't hesitate sending people I know to Jim Norton because I know that they wouldn't be disappointed. My intention is to continue going to Jim Norton Toyota on Memorial in Tulsa Oklahoma for my future needs in transportation, as God supplies my needs he is blessing those who help others. Thank you again Jim Norton Toyota.

I needed help, so I asked for help.

I needed help, so I asked for help. Thomas Knight didn't hesitate. I told him my situation and he immediately knew what I needed so my husband and I could have dependable transportation to keep our jobs. We are very grateful to Jim Norton Toyota and the people that hold thier office there. I wouldn't hesitate sending people I know to Jim Norton because I know that they wouldn't be disappointed. My intention is to continue going to Jim Norton Toyota on Memorial in Tulsa Oklahoma for my future needs in transportation, as God supplies my needs he is blessing those who help others. Thank you again Jim Norton Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about Thomas and the support you received at Jim Norton Toyota. It's fantastic to hear that we could assist you and your husband in finding dependable transportation. We look forward to serving you again in the future. Please don't hesitate to reach out if you need anything else! Sincerely, Courtney, Jim Norton Auto Group

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AJ gave the best customer service and he’s exceptional at

AJ gave the best customer service and he’s exceptional at his job. I had a great car buying experience

AJ gave the best customer service and he’s exceptional at

AJ gave the best customer service and he’s exceptional at his job. I had a great car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jessica, for taking the time to leave such a wonderful review! We’re thrilled to hear that AJ provided you with exceptional customer service and that you had a great car buying experience at Jim Norton Toyota. We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

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