Reviews
Love this place and will return any time I need any
Love this place and will return any time I need any service for my Toyota
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Michele! We appreciate your kind words and are thrilled to hear about your great experience at Jim Norton Toyota. We look forward to assisting you again in the future for all your Toyota service needs. See you next time! Sincerely, Courtney, Jim Norton Auto Group
Sean Ayers of the preowned cars sold me a Honda.
Sean Ayers of the preowned cars sold me a Honda. He’s mannerly and knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, Sean is indeed knowledgeable and mannerly. We appreciate your kind words and are glad to hear about your positive experience with us at Jim Norton Toyota. We look forward to assisting you again in the future or feel free to share your experience with others. Thank you! Sincerely, Courtney, Jim Norton Auto Group
Honest about car location.
Honest about car location. The 6 hour drive was worth it when I previously drove 2 hours to another dealership who had a car marked as there was was actually still in the build phase. Eric was very good at keeping us updated on where the car was and when it was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Norton Toyota, Tiffy! We're thrilled to hear that Eric provided you with a smooth and informed car-buying experience. Your dedication to driving the extra miles to us does not go unnoticed, and we appreciate your kind words. We look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group
Isaac was fantastic I highly recommend him to anybody
Isaac was fantastic I highly recommend him to anybody looking for a easy car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! We are thrilled to hear that Isaac provided you with a fantastic car buying experience. At Jim Norton Toyota, we strive to make the process as easy and enjoyable as possible. Feel free to come back anytime or share your experience with others. Sincerely, Courtney, Jim Norton Auto Group
Hands down, best Toyota dealership in Tulsa.
Hands down, best Toyota dealership in Tulsa. No high pressure sales, inviting showroom, lots of inventory.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about Jim Norton Toyota! We are thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to see you again soon. Sincerely, Courtney, Jim Norton Auto Group
Courteous staff.
Courteous staff. Service done as expected and in a reasonable time frame. Thanks for the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, Kat! We're thrilled to hear that you found our staff courteous and appreciated the service done in a reasonable time frame. We look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group
I was in for a routine complimentary service.
I was in for a routine complimentary service. All treated me well and were very efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Shannon, for sharing your positive experience with Jim Norton Toyota! We are thrilled to hear that you had a great visit for your routine complimentary service. We appreciate your kind words about our team's efficiency and service. We look forward to welcoming you back in the future or feel free to share your experience with others! Sincerely, Courtney, Jim Norton Auto Group
good service that was fast and thorough, did what was
good service that was fast and thorough, did what was agreed to and found one item needing changing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review, Doug. We are delighted to hear that you received fast, thorough service from Jim Norton Toyota. We aim to deliver on our commitments and ensure your vehicle is in top condition. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group
Service is usually top tier.
Service is usually top tier. I only gave 4 stars this time because my appt to have my tires replaced apparently vanished. They were still able to get me in.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Tessa. We set a very high standard for ourselves and our customer service, so we greatly appreciate you sharing this feedback.We are glad we were still able to take care of you and your tires. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group
Everyone was friendly and professional in the test drive
Everyone was friendly and professional in the test drive and also during the financial discussions...
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review, Allen! We are glad to hear that you had a positive experience with us at Jim Norton Toyota. Our team prides itself on delivering excellent customer service during every step of the process, from test drives to financial discussions. We appreciate your feedback and hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group