Reviews
As I say again, David Holmes is the BEST service agent I
As I say again, David Holmes is the BEST service agent I have ever had. Personable, intelligent, easy to deal with. Always honest in my opinion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! We are thrilled to hear that David provided top-notch service during your visit. We strive to offer exceptional customer service, and we're delighted to hear that you had a great experience with us. We appreciate your kind words and look forward to seeing you again at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group
Excellent service.
Excellent service. Got me in & out in timely fashion. Don't know what else to say.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're thrilled to hear you had an excellent experience with us at Jim Norton Toyota. We appreciate your kind words about our timely service. Should you need anything in the future, feel free to reach out. Thank you again! Sincerely, Courtney, Jim Norton Auto Group
Good the worker and friendly no need to get appointment
Good the worker and friendly no need to get appointment You can go whenever you have time for oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a 5-star review! We appreciate your feedback about our friendly and efficient service at Jim Norton Toyota. We're glad to hear that you found our team accommodating for your oil change needs. We look forward to seeing you again for future maintenance. Sincerely, Courtney, Jim Norton Auto Group
Always quick and super helpful.
Always quick and super helpful. no high pressure up sell. and the variety of appointment times is awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic 5-star review! We're thrilled to hear that you appreciated our quick and helpful service without any high-pressure upselling. We're glad you found our variety of appointment times awesome. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group
I have bought two cars from Jim Norton Toyota and had
I have bought two cars from Jim Norton Toyota and had excellent and efficient service each time. Friendly staff and excellent waiting lounge with excellent coffee. Makes the wait, which is always minimal, a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Norton Toyota for your car purchases! We are delighted to hear that you had excellent and efficient service during both visits. Our team takes pride in providing friendly service and a comfortable environment. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group
Excellent sales , first class sales professional
Excellent sales , first class sales professional Manager, very helpful, service polite Happy with numerous experiences. at Jim Norton Toyota. Special thank to our Sales Guy Robert Blocker A++++++++
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We appreciate your kind words about our excellent sales team, helpful managers, and polite service at Jim Norton Toyota. We're thrilled to hear that you've had multiple positive experiences with us. Robert will be delighted to hear your special shoutout. We look forward to welcoming you back for your future automotive needs! Sincerely, Courtney, Jim Norton Auto Group
They were great and helpful but I wish they would have
They were great and helpful but I wish they would have went through more details about my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review, Tessa. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group
I have received maintenance services for my three Toyotas
I have received maintenance services for my three Toyotas at Jim Norton for almost 20 years. Their service has consistently been friendly and efficient. I highly recommend this dealership. And I am enjoying working with David Holmes and Josh Pippin for service advice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review of Jim Norton Toyota! We are thrilled to hear that you have been a loyal customer for almost 20 years and that you have had consistently positive experiences with our service team. We greatly appreciate your recommendation and shoutout to David and Josh. We look forward to serving you and your Toyotas for many more years to come! Sincerely, Courtney, Jim Norton Auto Group
I always have an awesome experience at the dealership.
I always have an awesome experience at the dealership. Everyone is very friendly and knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are delighted to hear that you had an awesome experience with us at Jim Norton Toyota. Our team appreciates your kind words about our friendliness and knowledge. We look forward to seeing you again for your future automotive needs. Sincerely, Courtney, Jim Norton Auto Group
Thank you for helping us with our car and SUV.
Thank you for helping us with our car and SUV. Thank you David for your attention to details.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bill, for the positive feedback! We're glad you had a great experience with your car and SUV. David will be happy to hear your kind words about his attention to detail. We appreciate your business and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group