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Jim Norton Toyota

(3,797 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:30pm
Sunday Closed Closed
2020 state dealer award
View 17 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 363-3946 (855) 363-3946
Used (855) 363-3950 (855) 363-3950
Service (918) 215-6418 (918) 215-6418

Reviews

(3,797 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton Toyota from DealerRater.

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This is our 6th vehicle purchased from Jim Norton Toyota

This is our 6th vehicle purchased from Jim Norton Toyota of Tulsa. As always, we were treated with kindness and respect. Our salesman, AJ, could not have been better. He is a true asset to your dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Bret! We truly appreciate your loyalty to Jim Norton Toyota and are thrilled to hear about your positive experience with AJ. It’s always our goal to provide kindness and respect to our customers. We look forward to assisting you again with your future vehicle purchases! Sincerely, Courtney, Jim Norton Auto Group

It was a great experience.

It was a great experience. Nate did a great job and was not pushy. He listened to what I was looking for in a car. Would definitely buy from him again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful review! We're thrilled to hear about your great experience with Nate at Jim Norton Toyota. It’s fantastic that he listened to your needs and provided the service you deserve. We look forward to helping you again in the future! Sincerely, Courtney, Jim Norton Auto Group

The employees always go the extra mile and make your

The employees always go the extra mile and make your buying experience enjoyable. I've bought several cars from Jim Norton Tulsa and usually leave the dealership very satisfied. They're the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your loyalty to Jim Norton Toyota and are thrilled to hear that our team consistently goes the extra mile to make your buying experience enjoyable. Your satisfaction means a lot to us. We look forward to assisting you again on your next visit! Sincerely, Courtney, Jim Norton Auto Group

Amazing service!

Amazing service! Would highly recommend to anyone looking for their next vehicle. All of the staff was super welcoming and knowledgeable!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We are thrilled to hear that you had an amazing experience at Jim Norton Toyota. Our team takes pride in providing welcoming and knowledgeable service, and your recommendation means a lot to us. We look forward to assisting you or anyone you send our way for their next vehicle! Sincerely, Courtney, Jim Norton Auto Group

AJ was very helpful and answered all my questions that I

AJ was very helpful and answered all my questions that I had. I would recommend him to anyone looking for a Toyota!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that AJ was able to assist you and answer all your questions. Your recommendation means a lot to us at Jim Norton Toyota. We look forward to seeing you again and helping you with your automotive needs! Sincerely, Courtney, Jim Norton Auto Group

Nate and Bayram was amazing to work with—patient,

Nate and Bayram was amazing to work with—patient, knowledgeable, and genuinely helpful. They made the whole process easy and stress-free. Highly recommend them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that Nate and Bayram provided you with such a positive experience at Jim Norton Toyota. Our team strives to make the car-buying process as easy and enjoyable as possible. We appreciate your recommendation and look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group

AJ was very helpfull as we looked to replace our Tundra.

AJ was very helpfull as we looked to replace our Tundra. He was very knowledgeable regarding the aspects of the new Tundra.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're thrilled to hear that AJ was helpful and knowledgeable during your visit to Jim Norton Toyota while you explored the new Tundra. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

Zoua is a recommendation, she is really helping.

Zoua is a recommendation, she is really helping. Thanks so much for finding us a car.

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  • Overall experience 4.0
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Dealer response

Thank you! We truly appreciate your recommendation and are delighted to hear you had a positive experience with us at Jim Norton Toyota. We're glad we could help you find the right car. If you need any further assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group

Very friendly and knowledgeable about everything.

Very friendly and knowledgeable about everything. A J was fantastic. We will recommend him to our friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you found our team friendly and knowledgeable, and that A J made a positive impact during your visit. We appreciate your recommendation and look forward to assisting you and your friends at Jim Norton Toyota in the future! Sincerely, Courtney, Jim Norton Auto Group

Warm friendly place with outstanding staff from sales to

Warm friendly place with outstanding staff from sales to service department. Rental department is exceptional for that time your vehicle is in for repairs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about our staff and the service you received at Jim Norton Toyota. We're glad to hear you had a great experience with our rental department while your vehicle was in for repairs. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group