Reviews
Write a reviewI went in for an oil change and emissions test.
I went in for an oil change and emissions test. They didn't top off my fluids, which I thought was standard for all oil changes. I decided to have them replace my windshield wipers, thinking it'd be a small expense, but they charged me a $65 service fee for the 5 minute task. They didn't disclose the service fee, but shame on me for not clarifying ALL expenses before having them work on my vehicle. In total, an oil change, front end alignment, and windshield wipers cost an absurd $331... $193 in labor for the 90 minutes that I was there.
I went in for an oil change and emissions test.
I went in for an oil change and emissions test. They didn't top off my fluids, which I thought was standard for all oil changes. I decided to have them replace my windshield wipers, thinking it'd be a small expense, but they charged me a $65 service fee for the 5 minute task. They didn't disclose the service fee, but shame on me for not clarifying ALL expenses before having them work on my vehicle. In total, an oil change, front end alignment, and windshield wipers cost an absurd $331... $193 in labor for the 90 minutes that I was there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jake, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 271-9900 when you have a chance. Thank you, and we look forward to hearing from you.
Jupiter Chevy Rocks
In and out in 1 hour on a Saturday, for an oil chage and inspection, and on short notice. Good job Jupiter.
Jupiter Chevy Rocks
In and out in 1 hour on a Saturday, for an oil chage and inspection, and on short notice. Good job Jupiter.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Great experience!
This was the most welcoming purchase I have experienced. Alex B. is a top notch sale agent that paired me with a beautiful 2024 Corvette convertible. Based on my experience, I will always look to Jupiter for future purchases.
Great experience!
This was the most welcoming purchase I have experienced. Alex B. is a top notch sale agent that paired me with a beautiful 2024 Corvette convertible. Based on my experience, I will always look to Jupiter for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear! Thank you for sharing your experience with us. We're always here for any future automotive needs you may have. Enjoy your new Corvette!
New Colorado
Wednesday July 26th, my wife and I went to Jupiter Chevrolet to a scheduled appointment with Adrianna. After waiting for her several minutes she got the key for us. I really liked the color and it had all the options I could want. But I took it to the sales director. He started trashing the classic Vette, saying it had wrecked and it wasn't done well. He gave an estimate of $6000. There was now way I was going to give my car away and left. I sent her an offer of 6000 for my car but $37k for the Colorado. 8 am on Thursday she said she'd get with her manager and let me know. Not hearing from her I text her. No response. Another hour later, now 3:30 I called and talked to a man who identified himself as the general sales manager. After hearing my complaint he assured that her sales manager would call me soon. As of this writing I have still not heard from him but I did hear from Adrianna. She promised to call me. About ten minutes later, she called saying. She had customers As though I wasnt. I told her that I sold my Vette for twice what that snake offered! I was now going to to pay $25k down but expect a slight discount. She refused and we hung up. I then went to El Dorado and bought a Colorado. They opened the door pointed the salesman out to us. Offered water or coke. Displayed the car, worked out a deal. The truck is in transit so I will pick it up when it arrives. But El Dorado made us feel like we were their only customer. I'll never again trust Jupiter Chevrolet and this will be a typical recommendation.
New Colorado
Wednesday July 26th, my wife and I went to Jupiter Chevrolet to a scheduled appointment with Adrianna. After waiting for her several minutes she got the key for us. I really liked the color and it had all the options I could want. But I took it to the sales director. He started trashing the classic Vette, saying it had wrecked and it wasn't done well. He gave an estimate of $6000. There was now way I was going to give my car away and left. I sent her an offer of 6000 for my car but $37k for the Colorado. 8 am on Thursday she said she'd get with her manager and let me know. Not hearing from her I text her. No response. Another hour later, now 3:30 I called and talked to a man who identified himself as the general sales manager. After hearing my complaint he assured that her sales manager would call me soon. As of this writing I have still not heard from him but I did hear from Adrianna. She promised to call me. About ten minutes later, she called saying. She had customers As though I wasnt. I told her that I sold my Vette for twice what that snake offered! I was now going to to pay $25k down but expect a slight discount. She refused and we hung up. I then went to El Dorado and bought a Colorado. They opened the door pointed the salesman out to us. Offered water or coke. Displayed the car, worked out a deal. The truck is in transit so I will pick it up when it arrives. But El Dorado made us feel like we were their only customer. I'll never again trust Jupiter Chevrolet and this will be a typical recommendation.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback, Tony. We understand that your communications with one of our sales team members were not up to par. We want to make sure that every customer feels like we have put their experience above all else. If you would like to discuss this further feel free to reach out to Eric Fussell, General Manager at ericfussell@jupiterchev.com.
What a joke
Had an appointment a 7pm today. Drove an hour to get there They are supposedly having huge inventory reduction sale on used vehicles. Was told they had several trucks and they work with bad credit. Only thing they had was used $30000 Colorado. One other customer there the place looked like a ghosttown. What a bunch of liars. Didnt even try
What a joke
Had an appointment a 7pm today. Drove an hour to get there They are supposedly having huge inventory reduction sale on used vehicles. Was told they had several trucks and they work with bad credit. Only thing they had was used $30000 Colorado. One other customer there the place looked like a ghosttown. What a bunch of liars. Didnt even try
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ron is the man to go to.
Ron was was a big help on getting me a vehicle. I was very grateful that he made it happen within a few hour's. I was so surprised that I got a vehicle. Do to my credit score. I'm very excited
Ron is the man to go to.
Ron was was a big help on getting me a vehicle. I was very grateful that he made it happen within a few hour's. I was so surprised that I got a vehicle. Do to my credit score. I'm very excited
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the feedback! Please let us know if there's anything else we can do for you.
Jupiter Chevrolet is awesome!
Just purchased my third vehicle from Jupiter Chevrolet and I was again very satisfied with the service and value I received. Thank you Justin Quinn for guiding us through our sale and the special attention you gave!
Jupiter Chevrolet is awesome!
Just purchased my third vehicle from Jupiter Chevrolet and I was again very satisfied with the service and value I received. Thank you Justin Quinn for guiding us through our sale and the special attention you gave!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive comments and the five stars, Paula! We appreciate your business and continued loyalty. Please let us know if we can help with any future car or service needs!
Oil changes
Every time I visit Jupiter Chevrolet they customer service is always great.
Oil changes
Every time I visit Jupiter Chevrolet they customer service is always great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janette, thank you for your kind feedback! We always strive to provide our valued customers with a great experience. Thanks for your continued business with us!
Equinox 2023
Pleasant and friendly. Answered any questions I had. Car delivered to the dealership as requested.
Equinox 2023
Pleasant and friendly. Answered any questions I had. Car delivered to the dealership as requested.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.
Jason Ascroft, Harold and the staff
I purchased my 2004 Avalanche Z71, 4WD in Dec. 2003. Jupiter has been servicing my vehicle for the entire life I have owned this vehicle. They have kept it in great running shape. The best4service guys in town. I always receive great service.
Jason Ascroft, Harold and the staff
I purchased my 2004 Avalanche Z71, 4WD in Dec. 2003. Jupiter has been servicing my vehicle for the entire life I have owned this vehicle. They have kept it in great running shape. The best4service guys in town. I always receive great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback, Britt! Please let us know if there's anything else we can do for you.