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Randall Reed's Prestige Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (555 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randall Reed's Prestige Ford from DealerRater.

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This dealership was absolutely amazing.

This dealership was absolutely amazing. The experience was flawless, will continue to purchase vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Review for Richard Zuelik

Richard Zuelik, is absolutely the best service rep. ever. You should more like him. He knows and remember his customers and he seeks to satisfy them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Escape

Great! Didn?t take long and was on my way. I had a recall notice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ALAN S

5TH TRUCK FROM HERE REALLY GREAT SERVICE AND EMPLOYEES

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new battery

Service writer Jeff Hoening and the people that service my truck did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was very pleased with the prompt and attitude from the

I was very pleased with the prompt and attitude from the Ford dealership. Jeff was beyond help he made sure everything was taken care of quickly and with ease. I look forward to continuing my business with him. Thank you so much for the service. Merry pleased and happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Robert Peete

Jeff went out of his way to help us get everything done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bronco

Best place to buy a vehicle. Great sales staff, great financing, and great ambiance. This dealership went out of their way to make me feel welcome and cared about at all times. A must visit if you?re looking to buy a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair of my car

Customer service was good, would have liked to have been notified about my car and the progress, instead of me having to contact them to know what was going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent Bronco Purchase

After waiting almost 1.5 years from the initial order, we finally received our Bronco. I do wish the communication during this extended time was better, as we never really knew when the vehicle would arrive. I'm not sure where the communication breakdown occurred, either with Ford or the dealership, but it was disappointing. And ultimately Ford was responsible for the delay, not the dealership, so I do not think it is fair to put much blame on the dealership. But once the vehicle arrived, the service was fantastic. Our sales representative Ian was incredibly generous with his time, staying late with us on Friday night so we have our very highly anticipated Bronco for the weekend. He was fast and efficient and did not pressure us in any way, other that for us to get driving as quickly as possible. I would recommend Ian to anyone - he was exceptional. Ian - these 5 stars are for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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