Reviews
Andrew was our sales person and he was very helpful and
Andrew was our sales person and he was very helpful and did a fantastic job! No one has called as of yet to follow up and see how we liked our new honda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The process was very straightforward and I felt that I
The process was very straightforward and I felt that I was respected throughout the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Waiting time is so long even if we are making
Waiting time is so long even if we are making appointment .I think everyone feeling same. Other than that everything good in my point of view.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Good reception and communication.
Good reception and communication. However, I was charged double of what I had signed up for. It’s absurd that you go for one thing, and you come out with another thing that you did not authorize. I was not even explained why I was charged double. I was just told to pay. I’m looking at my receipt and it does not make sense. I used to have trust with this dealership and now that trust is broken.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, please update your review or reply with your legal name so that we can look into your repair order and reach out to you Optionally, you may call Devon Ellis at (214) 516-7502. Thank you and we look forward to addressing your concerns.
Great deal and great experience.
Great deal and great experience. Andrew, my salesman, was top notch and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The whole experience with the buying experience initially
The whole experience with the buying experience initially was a 10/10, however there was a mishap but was quickly fixed and ultimately I am very happy with my purchase. I understand being human and working with consumers on a daily basis. Things happen. Jeff Basch did an amazing job in making it right. Mo, Jason and Assad did a fantastic job as well. I really appreciate everyone?s help with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Paula! We hope to be of service to you again!
The salesman and dealership were excellent.
The salesman and dealership were excellent. I will recommend the salesman and dealership to everyone. Salesman was very detailed oriented, great customer service. I was in the dealership for maybe 2 hours and I was out the door with a brand new SUV
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ileana Ors, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
From someone that works in the industry, thank you for
From someone that works in the industry, thank you for making the process smooth. Alexis (sales rep), Alex (Used car director) and Jason (finance), did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
Great job, everything went fast and easy like I wanted it
Great job, everything went fast and easy like I wanted it to. If I were to buy another Honda in the future I would give them another chance to sell me an automobile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience with Honda of Irving.
Great car buying experience with Honda of Irving. I had a firm budget and a price and they were able to meet me there. The dealership was patient and gave me all the time and attention I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Abdullah Nabeen, thanks so much for rating us so high! Be safe on the road!