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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great team, but service took too long

The service team was friendly and helpful, but it took 3 days just to have my brakes done, and they said that they already had all the parts in stock. Since I had to rent a car, it cost me over $100 more than just the repair. I've been taking my truck there for almost 15 years, and it seems like this brake job cost me more than double what it did in the past (not including the rental car)!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome

Had a great experience there at Huffines with RICK Lyons and Rachel farmers they’re awesome I would recommend the dealership to all my friends I am looking forward to my next service date and maybe any other upgrades to the vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Rick Lyons, Rachel Farmers and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to create a great automotive buying experience. Sincerely, Greg Birdsall General Manager

Great People

The overall experience was great! Terry Layman was very easy to work with. My two criticisms would be the detail department and the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Terry Layman. Sincerely, Greg Birdsall General Manager

Best mopar experience!

Vincensso is definitely one of the best managers to work with. He is always professional and customer service oriented. I have had the privilege of working with him on several purchases ranging from trucks to sports cars. The entire team that he is surrounded with their at Huffines is top notch. Customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Vincensso and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to create a great automotive buying experience. Sincerely, Greg Birdsall General Manager

Sean Smith a Consummate Professional

The service team at Huffines is fantastic! They are well organized when client facing and have procedures in place to make servicing your vehicle there as smooth as can be. Sean Smith my service adviser greets me by name and is fast and efficient at his job. I have never had a service experience as good as I have with Huffines thanks to Sean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Sean Smith and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to create a great automotive experience. Sincerely, Greg Birdsall General Manager

Smooth, great experience with Huffines

Another great job by Huffines. They worked hard to provide the car I desired and updated me along the way - of what was a fast, smooth, and easily done transaction. Very helpful, friendly, and careful help all along the process of buying the car. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Extremely Satisfied!

Great job all around! Hamed did an excellent job and I look forward to work with him and the rest of the staff at Huffines Lewisville in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Best service in DFW!!

Best service, which is why I continue to drive 22 miles to Huffines instead of going to the local Autonation 2 miles from my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. We appreciate you driving past other dealerships to come see us. Sincerely, Greg Birdsall General Manager

Friendly service and efficient!!

Great job Huffines!! I had to get my motor replaced and they got the price down as far as they could. Chris Tucker did a great job with me throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. We appreciate the kind words you shared about Chris. Sincerely, Greg Birdsall General Manager

Excellent service

Patrick was thorough and helpful. He was able to make it happen for me. My sales person was Patrick Zellner. He was very friendly and truly cares about his customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle from Patrick Zellner and the Huffines Team. Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager