Huffines CDJR of Lewisville

Took my Dodge Charger in to get serviced and everyone we worked with was very courteous, knowledgeable, and helpful. Also, the wait was not that long! I will always get my car serviced here!!

I brought in my 2017 Jeep Grand Cherokee for service on the suspension. My service advisor Sean Smith was very professional and curteous. He kept me informed on the progress and explained in detail on the work performed. I will continue to use Huffines CDJR Lewisville for service and sales.

We purchased my first Jeep because we are tired of inferior service at other dealerships. This was the first service with my new Jeep and I could not be happier. Sean and Jordan did everything to make my experience easy and fast. They were accomadating and with the loaner car I never missed a beat. Needless to say we are impressed! Thank you!

I've been buying cars from Huffines Chrysler Jeep Dodge for years. My last purchases was Saturday, February 23. This is the fifth or sixth car I've bought from Scott Bradley and I'll go back to Scott for my next one! I trust Scott and Huffines and appreciate how easy it is to deal with them.

My family has purchased quite a few cars from this Huffines dealership, new and used. They always take the best care of us! Highly recommend!

Everyone at huffines has done such an amazing job taking care of everything sI nice day one of ownership. They are great from top to bottom.

Prior to visiting Huffines I had been to several dealerships closer to my home in search of a new vehicle. Before I went to Huffines I found a vehicle I wanted at a different dealership but could not make a deal and decided not to buy the vehicle. I then went to Huffines, met Brad Bevelhimer, found the vehicle and made a deal. They offered a very fair amount for my trade-in and the entire process was very smooth. I have purchased half a dozen new cars in the past and this was one of the best experiences by far. After I purchased the vehicle and the paper work was done Brad spent time with me and went through all the features and things I need to know to get the most our of my new car. It was the best introduction and training I have ever received. I will recommend this dealership and Brad to my friends and family.

Came in for an oil change and SEAN SMITH helped me out. My parking brake is not working on my vehicle. He noticed and advised having it brought in for repairs. Told him that I didn't want to be charged $85.00 just to diagnose what was wrong. He advised they give free diagnostic checks. I told him the PLANO huffines store did not tell me that. He looked up my info and found 2 recent recalls for my vehicle. He advised bringing the vehicle in to repair the recalls and he would provide a rental car free of charge. He also said while he had it in he would check on my parking brake repair and let me know what would need to be done. I've had this problem for a couple years and hr took initiative to get me in and repaired. Excellent service!

Brought in my Hellcat SRT as a check engine light came on. The service advisor quickly checked the code and cleared it said to watch it and see if it comes back. About 15 min later it came back, I drove back they scheduled me for the next Monday. Showed up early am on Monday they put me in a loaner, waited about an hour, and left. Received a call about 4pm come back and get your car, they said the part they need was back ordered. I asked how long he said they didn’t know and would leave the ticket open and call me when it comes in. I asked about the check engine light and the service advisor said don’t worry about it - this is my $75000 Hellcat!, I left waited 3 weeks called last Friday afternoon was told the ticket was closed and it would be at least 6 more weeks to get the part. I called another dealer just to check as I thought this was unreasonable. I made a reservation for the next Monday at the other dealer took it in and it was repaired by Tuesday at 11am.. I don’t see myself going to Lewisville dodge service I will drive the extra 20 min to go to the other dealership. The other dealership is nice they have a hospitality area with drinks and a more comfortable waiting area and the parts area has more / better swag to buy - I bought a t shirt

I bought the jeep at Huffines in Plano . I brought the car in for an oil change, release the side view mirror that would not stay in place. The car was pulling to right ( and still is) The speedometer was not reading correctly . I left it on a Monday was not told ti would take 6 days to get it back. I was not offered a loaner(6 days) no one would call me back On Saturday afternoon I was told the car was ready.I DROVE IT HOME IT STLL PULLED TOTHE RIGHT. when I called the service center they told me had replaced some parts but thy didn't know how to fix the pull ( how can the techs not know how to fix this . I was the told that it would cost 300 hundred dollars to check the speedometer. this car came with a dealer package that had large tires ( if there is a warranty problem with this I would never bought the car. I had the car in the shop for 6 days and I got the oil changed and a new mirror.That is just not exceptable. I have had 5 jeeps this is the worst I have ever been treated any where. I know this review is pointless because no one contact me and the work will never get done.