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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Oil Change and Radio will not keep stations

I had to take time out to bring my truck to the center 4 times and the radio issue was never fixed. After the 4th visit one of the service people told me that it looks like a problem with the Radio Key fob and seat settings and to bring it back again. So I took it home and fixed it. I will be glade to come down and show your techs how to fix this problem just give me a call. Curtis was rude! (in a nice way)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Left my car twice and You never fix the problem- going for

Very disappointing...I left my Jeep to fix a problem.After 2 weeks I got it back. I have to return it again because it was not fix. After a week I picked it again. Problem still no fix. Going for a third one...wasting my time and patience. Service Rep: Curtis

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Jordan help us out so much. My family main vehicle went out on the highway. We was visiting my parent so lucky they was able to take the girls, when our vehicle went out. I called and Jordan picked up answered some questions and then he told me our vehicle was still under warranty and that we could get a tow truck. So happy with everything. We have our vehicle back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. We appreciate the kind words you shared about Jordan and the rest of the team. Sincerely, Greg Birdsall General Manager

Excellent Job!

I expected a Good and Quickly job and is what I got from y’all , thanks guys on service department!!! I will bring my truck for service on the future!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs for your truck. Sincerely, Greg Birdsall General Manager

State Inspection

I brought my car in for a state inspection. I had a coupon that was expired, but they still honored the coupon. Everyone was friendly and service was quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Quick oil change

I went for an oil change and tire rotation on my RAM truck, personnel was nice and efficient. the service didn't took long. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs for your Ram Truck! Sincerely, Greg Birdsall General Manager

Great customer service

Ziha took great care of me throughout the stay of my vehicle. He always keep me in the loop of what was going on. By far the best service adviser I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

New 2019 Ram purchase

They were great. Made it very easy for me. No bs. I greatly appreciated the experience. I would shop here again with out any doubt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2019 Ram! Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Great Service

I enjoyed working with David Jones and Jeff Bockemehl on my recent purchase. They took the time to ensure everything was as we discussed so the transaction went smooth with not surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. We appreciate the kind words about David Jones and Jeff Bockemehl. Sincerely, Greg Birdsall General Manager

Car Purchase

Everyone there was very helpful and most willing to help above and beyond the their job duties !! Everyone provided answers for any and all questions I had. They also worked with me to meet my needs. Class act !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager