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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great Service!

This was my first time financing a car and Terry Layman made it a great experience. He made sure I found a car I loved within my price range but, was also very accommodating. As a first time buyer I was scared of the stereotypical dealership experience and process but Terry made sure to quickly change that for the better! Bill Brand was also very helpful and professional in the process of paperwork. I would highly recommend everyone to check out Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

best experience in getting a car

Hamed was very easy to work with. No hard selling and he got me something better than what I asked for without breaking the bank. Staff was friendly and helpful. Wish I could give ya'll more stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

car repair

15000 mile check along with other repairs so far so good got a lot done Chris was very helpful work was done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good

Super nice salesperson. Greeted me quickly and professionally. Ken Steele is a great addition to your staff. I was impressed with the staff in your used vehicle dept. Darrell Smithey was very professional and knowledgeable. I would definitely recommend anyone looking for a preowned vehicle to visit Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was okay

Jeff in finance was FANTASTIC!!! He was extremely personable and made sure I felt comfortable. This guy deserves a raise :) However, my experience was Ken was just okay. His customer service skills need more practice, I wish I could have gotten a different sales rep. Although, the manager was excellent which influenced me on buying the car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations and thank you for allowing us the opportunity to help you with your automotive needs. Our vision is that every customer has the best experience possible and every expectation fulfilled. We continually train and strive to make customer service our top priority. Thank you again and enjoy your Jeep. Sincerely, Greg Birdsall General Manager

Hassle free and friendly service! We had a great experience!

Hassle free and great experience! The sales team was friendly and no pressure sales tactics. I would recommend this dealership to anyone. Thank you Terry Layman for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about TJ and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Excellent Customer Service!

Everyone was great to work with. Victor did an exceptional job assisting on the phone prior to stopping in and continued that excellent customer service during my visit. He even went above and beyond by pulling up the address where I needed to go for my car registration. Thanks Huffines team. I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Victor and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Service Team. We are proud to help with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Always Excellent Service

I am a new Dodge owner and am particular about who services my new vehicle. Every time I got to Huffines, I am impressed by the care and service they provide. I will always go to Huffines to have my vehicle taken care of for as long as I own it. Thanks, Huffines!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Dodge from the Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to help you find the right vehicle for your automotive needs. Thank you for your kind words. Sincerely, Greg Birdsall General Manager

Good Customer service

Was taken of way away, was asked questions of what was wrong with truck they took my Truck In for service .. in a few hrs Paul ,the association who took care of me call me back and told me what was wrong and how much it will cost .then went from there on to get the work needed on my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Paul and the Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to keep your truck running smoothly. We are happy to help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

60K Service

I have used Huffines Lewisville to service my company vehicles and my personal vehicle. I always deal with Paul and am very pleased with the level of service each time I visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Paul and the Huffines Chrysler Jeep Dodge Ram Lewisville Service Team. We are happy to keep you running safely on the roads. Sincerely, Greg Birdsall General Manager