Huffines CDJR of Lewisville

The sales person was very helpful in getting the car he did his best for me getting it , got the car off my dreams he did his best in helping I appreciate that

Since my initial encounter with Surya I was impressed with the professionalism and courtesy. Racheal is probably the friendliest salesperson I have met! Bill is a great leader and deal closer. Jeff is quick and efficient with the financial paperwork. I don’t think I have closed a deal faster. Lastly, Jeff in parts has been very helpfull with various options we have added to our new Jeep. Keep up the great work Huffines family. We will definitely be back.

I am new to the US, but got great help from Anthony and Surya when buying a new Jeep Grand Cherokee. They were helpful, open and fast responding (also after the sale completed)! Jeff helped me understanding the credit score system better when going through finance. All in all a great new experiece!

Had to do the dreaded airbag recall. Planned for a three to four wait but scheduled way in advance to try to avoid. Michael Barnett got me in, and Timothy Stevenson knocked it out. Done in an hour. Best dealership service experience. Big Kudos to Michael and Timothy. Appreciate you taking care of the customer.

Without a doubt, this was the best experience I've had when purchasing a vehicle. Thank you Larry Holtzclaw and Jeff Bockemehl for making this easy!

I have been searching for a newer used vehicle for my business. One that would last my company a long time. Terry Layman not only found that perfect vehicle, but he made every effort to deliver it to me, and turn it over in the absolute best condition I have ever seen. I have purchased new and used vehicles for many years now. Terry most definitely has raised the bar of my expectations for vehicle shopping. I look forward in doing business with him and Huffines Dodge of Lewisville again. Mr. Baine also went above and beyond expectation of a General Manager. It was a pleasure to shake his hand after the purchase. He runs a great team of professionals.

From our first oil change, the service representative “Z” has taken amazing care of us and our Pacifica. He has alerted us in a timely manner to all service needed and a few small recalls. And he has explained everything to me thoroughly, never treating me differently because I’m a woman. Thank you!

We worked with Terry via phone and email from Chicago to find our family's next vehicle. Terry was always available to answer questions and offer sound advice. Not only did he find us the perfect car for our family but he was a pleasure to deal with at every step of the process. Being that we were an out of state sale, Terry was able to secure and arrange transport of our vehicle and it was delivered to our driveway 48 hours after agreeing to the sale... it was like Amazon Prime for cars! My husband and I could not have asked for a better online car buying experience and are very pleased with our new car. Thank you Terry!

Recently I went into this dealership with the anticipation of purchasing a fully loaded 2019 Dodge Ram Limited. I thought this would an easy process. At first, it was. I was working with Surya and we got financing all setup (I subsequently went with my credit union but really the point of this review). So they did not have it on the lot, the vehicle I wanted. Surya said they could get it. Well they located one really quickly but it was a demo with 2500 miles on it. I said I didnt want a demo so we went to another truck. Another truck came up and the dealer trade just couldnt be made but this was after Surya told me it was secured. Then a 3rd vehicle came up. The trade was done yet the day I was supposed to go in and sign it was told me to that this was a demo. The salesperson took no blame for this is issue at all. He said repeatedly it was not his fault and do not kill the messenger. It was a comedy of error of not setting expectations properly and not taking ownership for mistakes. Then at the end it smacked of a bait and switch. I would not trust anything anyone from this dealership says.

Rick is an awesome person to work with. He helped me by getting the Toyota that I bought that was at the Chevy lot. I highly recommend Rick & this dealership!!!!