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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great Experience

Great customer service. Great product. Great salesman...Hamed!!!! We had limited time because of family plans ...he made it happen! 2016 Ram 1500 Diesel 4x4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2016 Ram 1500 Diesel 4X4!!! Thank you for sharing your great experience with Hamed and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to help you and your family find the right vehicle for your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840

Easy, Efficient, Excellent!!!

Honestly, I was just visiting this dealership to do some research. I live an hour away from this dealership. My wife and I were greeted outside while checking out vehicles by Hamed Awadi. He greeted us in less than 2 minutes, which to me is a very big deal. I explained to Hamed I had been researching Jeep Grand Cherokees and the "must have" add ons I wanted. I expressed concern about price and trade in value. Hamed immediately came up with a vehicle I would be interested in and showed me the minimal cost to add on leather and new rims. With his confidence in getting me into a vehicle that day I decided to let him try. I took a test drive, picked out a few package options and told him the price I required for my trade in. HE CAME BACK TO ME WITH ALL OF THAT AND MORE!!! It took no time at all. I was given exactly what I asked for in my trade in and given a nice discount without the typical back and forth grind out. I have been a General Manager of a large retail store in the metroplex for 10 years and appreciate great customer service. Hamed listened, came up with solutions to fit my needs, and did not make me work for the deal I wanted. He just made it happen! Next I met with Jeff Bockemehl. He helped me lock in the absolute best interest rate on a new car purchase I have ever seen! I was absolutely floored. I normally do not by extended warranties, but Jeff really stood behind all the features and benefits without being pushy. He helped me work it into a monthly payment I was comfortable with and even charged my wife's dying iPhone!!! Seriously! All in all I was at this dealership just over an hour. Unheard of right?!! I mean, seriously, I have spent 3-4 hours at a car dealership only to find out the salesman could not get me what I needed but still wanted to push some ridiculous other option onto me. Not at Huffines, no sir. They treat you with respect, and care about your time and money. I would recommend Hamed and Jeff to anyone. I would also like to thank Ray in parts for helping me pick out some new after market tires for a great price. He really made that process quick and easy. I have had my car for 3 days and love it. Each morning I go into my garage I get a shock to see such a beautiful new Jeep that is all mine. Remember, I did not go in to Huffines to buy, Hamed, Jeff, and Ray made me an offer I couldn't refuse. I cannot fathom sending anyone anywhere else to buy a car. Huffines, you now have a loyal customer for life. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep! We appreciate the kind words you have shared about Hamed, Jeff, Ray and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to help you find the right vehicle for your automotive needs! Sincerely, Steve Baine General Manager (972) 755-3840

Nice Experience

My purchase of a 2017 Chrysler Pacifica was definitely a good one! JT and Brett were both very helpful and both great to work with. I've been shopping for a car for a month, but felt the most comfortable with this dealership. Very open and transparent about the pricing and they worked with me to make this happen in a way that was best for my situation. I left feeling pretty darn good!! Jeff in finance also was a pleasure to do business with, again made me feel comfortable, making suggestions but bowing to my preferences. Very pleased with my purchase and this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2017 Chrysler Pacifica. Thank you for expressing your delight with JT, Brett, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to help you with all of your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840

Great experience

I didn't get pushed around. So yeah, good stuff. Ruben was good to bs with while taking care of me at the same time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Ruben and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We are happy that we were able to help you find the right vehicle for your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840

A WOW

Talk about easing the car buying process?? I hear folks say it is so stressful buying a car. The pressure, the harassment etc. Well< i bet those folks have never been to Huffines. Dealing with JT was nothing short of pleasurable. Answered all my questions, bent over backwards to accommodate my every question. And I had a lot of questions. It was simply a wonderful experience and I would encourage all, if in the market for a vehicle,to visit with JT. I can almost guarantee you will be amazed at the experience and never fear the vehicle buying experience again. As an addition, while going through the financial aspect of the transaction Jeff Bockemehl was fantastic and completely upfront with the entire discussions. This is the dealership to take all your cares away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with JT, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are very happy to help make your car buying experience easy and enjoyable. Sincerely, Steve Baine General Manager (972) 755-3840

New Jeep

Stewart was easy to deal with, got the answers I needed, and made the process simple and enjoyable. Bill made completing the paperwork as fast as I've seen. Great job by both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for sharing your great experience with Stewart, Bill and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are very excited to help you with all of your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840

Great experience with shortest wait to drive new car off lot

I bought previous vehicle (2013 Jeep) at the Huffiness in Plano and loved their sales and service team there. However, with the need for a new car I decided to check out the Lewisville location. I am glad I did! From the convenience of my home, I was able to view various models. Then with an in person visit to see David Jones who worked me online (and via phone) to understand my needs better, the experience got even better. From start to finish, this is the best new car buying experience I have ever had with the shortest wait to drive my new car off the lot. This is a big plus and for one is the main reason I will highly recommend not only the dealership but also David Jones to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle from David Jones and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to have earned your trust to come back and get another vehicle from us. Sincerely, Steve Baine General Manager (972) 755-3840

Relieved

The thought of buying a car was extremely stressful to me. I did my research online first and figured out what I wanted. When I arrived at the dealership everything went smoothly. My questions were answered as and nobody tried to pressure me into more than I wanted or needed or could afford. Car is great so far and I could see myself coming back to Huffines in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you allowed Huffines Chrysler Jeep Dodge Ram Lewisville the opportunity to provide you with an outstanding car buying experience. Thank you for your kind words. Sincerely, Steve Baine General Manager (972) 755-3840

Honest, caring salesman!

Had been looking for a reliable used car for 8 weeks for my daughter who was going to college 500 miles away when I found Mr. Holtzclaw. By far he was the most honest salesman that I have ever dealt with. I was looking at a car that was in my price range and Mr. Holtzclaw came up with the deal. Then he stated to me that he had an extremely well maintained car that he suggested me to look at. He stated that the car was above my budget, but that it was a car that he would feel better about sending my daughter off to college in. We loved the car, however it was way above my budget. To make a long story short I will just say Mr. Holtzclaw made it happen. Thank You Larry!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Huffines Chrysler Jeep Dodge Ram Lewisville to help you and your daughter find the right vehicle for her automotive needs. We hope she enjoys the new school year and adventures. Sincerely, Steve Baine General Manager (972) 755-3840

Every time I buy a car from Huffines it is a great experienc

I have bought several cars from Huffines. I keep coming back, because of the fair, honest, and upfront way I'm treated. Steve Baine has always treated me and my wife with honesty and integrity and kindness. And, there service department is fantastic. Just recently I went in for oil change and I saw that I had a nail in the sidewall. I decided to get a new tire and was resigned to having to buy two new tires (I like to buy in pairs or quads). While waiting, my service advisor came back in and reminded that I had a road hazard service agreement that I had completely forgotten about. Saved me money. I wouldn't have known the difference, if he never told me. That's the kind of people that work there. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so proud to call you part of Huffines Chrysler Jeep Dodge Ram Lewisville's family of customers. Thank you for your strong loyalty allowing us to help with all of your automotive needs. Sincerely, Steve Baine General Manager (972) 755-3840