Huffines CDJR of Lewisville

I know everyone probably hates buying a new car and I'm not any different (I'm probably one of the worst). I like doing most of the work over the phone and then go in so my time at the dealership is limited. I worked with J.T and Nabil during my purchase. I had already looked online to ensure they had the vehicle I wanted. The sales team here was AMAZING. They worked with me over the phone to answer any of my questions I had and I received absolutely no pressure to make any decisions. I had actually been working with another dealer in the area and was getting the typical "Come on in and we can talk" runaround. These guys were really accommodating and had no problem working with me over the phone to get me comfortable they would take care of me when I got there. Once I got there, they had the new Jeep Cherokee ready for me to test drive and showed me all of the features. I was able to drive it with no pressure to buy and when I got back, they had the paperwork I had spoken with them about over the phone sitting there waiting to review. I was even welcomed by the manager briefly who also didn't push me to buy a vehicle. I can't stress enough how easy this was to purchase this vehicle with no pressure whatsoever. I felt they just wanted me to get a vehicle that I liked even if it wasn't one of theirs. You hardly ever see that with car dealerships. They even gave me a fair value for my trade which I thought I would have to fight over since I had already done the research on that as well. Also, financing was a breeze. Of course, Jeff showed me all of the options to add, but I didn't feel pressured to buy any of them. He explained what they all were and told me what he does on his vehicle and why. I felt like he was actually helping me choose vs telling me I needed all of the different options regardless of my driving habits or mileage I would be putting on the vehicle. It was nice to get an explanation vs "If you don't buy these options you will suffer a painful death ..." that you usually get from that step in the purchase process. Overall, if you are looking for a vehicle these guys sell, you can't go wrong with them. They are friendly, courteous, helpful and I felt absolutely no pressure to buy. I have to admit, being one of those guys who hate buying vehicles, this was a pleasant experience.

Nabil is the best car salesman I've ever worked with. My wife and I have bought three trucks now, all from Nabil, and will continue to work with him in the future.

I had only one key for my Dodge Grand Caravan, and it only operated the door locks manually, not remotely. I ordered two new keys, and expected to pay $200 just to get one of them programmed. But three different locksmiths were unable to do it. So I tried Huffines Dodge in Lewisville and my problem was over. Huffines programmed both keys and it was quite a surprise when the bill was just $30 total. The remotes work perfectly. And, it takes two keys to turn off the burglar alarm, so now the horn won't start honking every time I open a door when the car has been parked. Huffines will be getting all of my repair and maintenance work! Gene Tuck, Sanger

I received my Challenger delivery this past week approximately ten months from the day of my initial visit to place the order. I was greeted by David Jones who was extremely helpful and congenial during this long process as on this day Dodge stopped taking orders on the vehicle of my choice. As I did not want a substitute I was placed on the order waiting list hoping to get a 2016 model allocation when they became available. Christmas came early as I placed my order in December. During this long period David continued to give me updates several times each month informing me of and if any had any updates form Dodge. I cannot say enough good things about the support and the way I was treated David and Steve Baine. It was outstanding and a pure pleasure to work with them.

we had a great experience buying our sons first car. I was able to do a lot over the phone with Terry which worked for my schedule.- Terry and Steve were great!

Picked up a 2015 Jeep Grand Cherokee Summit on 1/23. I was buying remote, and Chad was very easy to deal with on the phone and via email, and we quickly came to a deal on the price. Jeff was great explaining all of the final paperwork before signing. This was by far the smoothest car purchase I'd ever been involved with.

I've purchased from other dealers and I have to say Huffines Jeep of Lewisville, by far the most pleasant car buying experience ever! Everyone at the dealer were friendly, we were immediately greeted as we walked in, sales men and employees greeted us as they walked by, the environment is very pleasant. Fabiola helped me find the perfect Jeep for me at an exceptional price 2016 Wrangler Unlimited Sahara Firecracker Red! Fabiola has excellent customer service, we came in a few times before we actually made the purchase, she was very helpful and patient each time. Jeff was great as well! I recently had credit problems but he was able to get us a great rate and a reasonable monthly payment within our budget. We were in and out within 3 hours! Thank you Fabiola and Jeff, you both made this experience easy, stressfree, and even fun!

I dealt with Terry and was originally looking for a Jeep or truck for my son as his first car. We found a great Jeep at a competitive price and decided to buy. I was contemplating buying a replacement car for my diesel truck and that decision was made a bit easier when Huffines offered me a better price on my trade than I had gotten previously. I ended up finding a pretty special sports car and before the week was out, I had purchased 2 very nice vehicles at what I felt were very competitive prices. My experience with Terry and the buying process was very fun and definitely 5 star. I didn't really set out to buy 2 cars in a week, but in the end, I'm pretty happy with the deals I made and the vehicles in my driveway.

I cannot thank you enough for your hard work on getting the 2016 Jeep Cherokee. I know it was not easy. I hate I had to come see you again due to my changes in health. This was the easiest, quickest purchasing experience I've ever done. Thanks for responding to my emails, and returning phone calls quickly. David Jones is the salesman to help you when you purchase your next new vehicle. He will go above and beyond help you purchase a vehicle. Thanks you to Jeff Bockemehl for making the finance part easy to deal with. I got to get a cup of spilled coffee. I will tell my friends about the great experience I had with David Jones and Mr. Bockemehl.

Just wanted to follow up on a review posted a couple months ago. I had an issue with the bumper on my 2016 Jeep Sahara and it was at the shop for almost month. Mind you I had just purchased the Jeep and had it for a week and rest of the time it was at the shop. After dealing with a number of people and getting the run around I got a call from Steve Baine and he took care of the issue just like he said he would. Mr. Baine returned my calls everytime I called him, he would call to let me know where they were on the repairs and when it was all said and done he even made the 1st payment on the Jeep. The way things were handled when he took over should be an example to all employees on how to deal with a situation like I had. After picking up the Jeep and inspecting the work done I was very satisfied with it and he took me to Ray Burgess in the parts department and got me a hard cover for the spare tire. Mr. Baine went above and beyond to handle the situation and for that I thank him and would recommend the dealership to family and friends.