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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Top notch

Form finding my perfect Jeep online, working via email to get all the details completed to picking up my new Jeep was a great experience, hands down. The sales staff was friendly and professional. I could not ask for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience #4 with Huffines

This is the 4th vehicle I have purchased from this dealer. Everytime It has been a very quick and painless process. The sales staff is very friendly and go out of their way to find you exactly what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your strong loyalty to Huffines Chrysler Jeep Dodge Ram Lewisville. We are thrilled to continue to help you with all of your automotive needs. Happy Holidays! Sincerely, Steve Baine General Manager 972.755.3840

Great car buying experience!

Terry Layman gave me just the right amount of information regarding the car I was interested in, put together a fair deal (including trade-in), and followed up when I discovered a problem the next day. Jeff Bockemehl made the financial and coverages part of the deal easy to understand and was VERY quick completing the paperwork. My wife is due to trade in her car in the spring......WE'LL BE BACK! G. Earl Dorber Lewisville, Texas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Terry Layman, Jeff Bockermehl and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We take pride in providing you the best automotive experience and look forward to seeing you again in the Spring! Sincerely, Steve Baine General Manager 972.755.3840

Best car buying experience to date

I have purchased many vehicles and my experience with Terry Layman at Huffines Chrysler Jeep Dodge Ram of Lewisville was the best by far. Top Quality

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are excited that your automotive buying expreince with Terry Layman and the Huffines Chrysler Jeep Dodge Ram Lewisville team has been top notch. We look forward to continuing to be your dealership of choice. Sincerely, Steve Baine General Manager (972) 755-3840

Service Dept Phone Tag

I have been trying to contact the Huffines Chrysler Jeep Dodge Ram service department by phone for literally years since we bought a new Jeep Cherokee back in 2012. Good luck with that. I'm typically transferred to some service rep's voice mail (they never answer) and then they never call me back. I've been trying to get a recall scheduled for literally years. Today I just wanted to know if there were any oil changes left on my service contract. Simple question you would think the receptionist could answer, but no. Transferred in to the abyss again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jon, Thank you for reaching out and alerting me to the issues you are having. We take all concerns our customers have very seriously and I am very sorry for the inconvenience and aggravation you have endured. There is never an excuse for not returning a customers phone call, I will be sure to address this issue immediately. I would also like to speak to you directly if possible so that I can make sure we handle your concerns properly and quickly. Unfortunately, I am not able to see your contact information so that I can contact you to discuss further. Please call or email me at steve.baine@huffines.net at your earliest convenience. Thank you, Steve Baine General Manager Huffines CJDR Lewisville 972-538-4112 972-538-4195 (FAX)

Great Experience

Working with Brett Kelley and Jeffrey Bockemehl was a wonderful experience. Both showed attention to detail and listened to exactly what I wanted in my families new Dodge Durango Limited. I am looking forward to doing business with both of them from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Jeff Bockemehl, Brett Kelley and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are excited to help you now and in the future! Sincerely, Steve Baine General Manager 972.755.3840

"Exallent from the start to the finish"

I was referred by Gary Sizemore to go an see Mr. Steve Baine. From the start he was very attentive and put me with Mr. Hamed Awadi in sales. I quickly found the truck that I was looking for and test drove it. In just a 1 hour or so after meeting with the above 2 people I was in front of the finance manager Izzy Barrera. He and all the others got me the best deal that I could ask for. What A team. It couldn't have been any easier. Customer for life. Thank you all once again. James Geddie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with Huffines Chrysler Jeep Dodge Ram Lewisville. We look forward to being your dealership of choice. Sincerely, Steve Baine General Manager 972.755.3840

Very efficient, quick, and simple process

Purchased my 2015 Jeep Grand Cherokee Limited from Nabil Seyam. He was professional and upfront. After I made my decision, he processed the paperwork quickly and sent me to Jeff who completed the financials without trying to up sell me more products. I appreciate how quickly they worked to get me in and out of the dealership. And, I love my Jeep! I will return to buy another vehicle from Huffines. Thank you for excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2015 Jeep Grand Cherokee Limited. Thank you for taking the time to share your wonderful buying experience with Nabil Seyam, Jeff and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We look forward to helping you with all of your future automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

The Best!!

Second car purchased within 6 months ! That's how good this dealership is from the GM Steve Baine to the person doing the maintenance they are all friendly and very welcoming!!! If u want a dealership that has a good inventory and just want to go look this is the one !! they treat u with respect and no high pressure sales talk that u get at some of the other DFW dealers!! And the one thing that probably impressed me the most is the feel for the honesty that u get through the whole process of the vehicle purchase !! " lifetime customer""

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to provide you with another vehicle for your automotive needs. We appreciate the kind words you shared about Huffines Chrysler Jeep Dodge Ram Lewisville and look forward to continuing being your dealership of choice! Sincerely, Steve Baine General Manager 972.755.3840

Always perfect

This is our third purchase from Scott Bradley in 1 1/2 years! So far I have bought myself a minivan, my son an suv and my husband a truck.I love dealing with Scott! I call and tell him what I am looking, he always finds what I want and when I walk in the door all I have to do is sign my paperwork and walk out. No arguing, no price issues Scott makes it happen. We will be back this summer for another car! See you then Scott The Tate Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great loyalty to Scott Bradley and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We don't take that honor lightly as we know there are many choices for your automotive needs. Thank you for taking the time to share your wonderful experience and we look forward to seeing you again in the summer! Sincerely, Steve Baine General Manager 972.755.3840