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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Service after the sale by sales....and I didn't buy it here

Having encountered stereotypical used car salesman mentality at a several local Chrysler dealerships with sales people that really don’t know their product, I was venturing outside the metro area for my next Ram when a friend who oversees dealerships, but doesn't have a Chrysler franchise, told me that among dealers, Huffines has the best reputation for a Chrysler dealership. I contacted Huffines and discovered that Ram discontinued my color choice 3 weeks prior, so I had to choose from dealer inventory; consequently, my vehicle was over 1000 mi away and it made the most since to purchased my vehicle from that dealer. Upon returning, I needed some minor body work from lot damage that the selling dealer agreed to pay for. I also had difficulty getting the vehicle enrolled in the Chrysler Business Link Program. David Webb has gone above and beyond what other dealerships/salesmen have done for me in the past and he has worked as hard to solve Chrysler administrative paperwork issues as if I purchased it from him. Wow. In a time when the meaning of customer service has been mostly been forgotten, it is refreshing to find someone and a dealership that conducts business the old fashioned way. I totally understand how Huffines Lewisville has earned their reputation among competing brands senior leadership teams and highly recommend David Webb and Huffiness Lewisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with David Webb and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to help you with all of your automotive needs now and in the future. Sincerely, Steve Baine General Manager 972.755.3840

Went in for one thing came out with a better deal

JT and Jeff were great help with the purchase of my Dart. I went in for a charger and came out with the 2016 Dodage Dart that was in the showroom floor. The car sold itself JT and Jeff went out of their way to rework all the numbers to make a great deal. The sales men were very kind and friendly, and even had fun with my kids. I would highly recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Dart. Thank you for taking the time to share your great experience with JT, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to help you and your family find the right vehicle for your automotive needs. Have a great Holiday Season! Sincerely, Steve Baine General Manager 972.755.3840

Surprisingly Stress-free Buying

The salesman, Brooke's, met us on the lot. Introduced himself, asked a few questions and told us to let him know if we had any questions or needed anything and then stepped back and allowed us to look. We found a couple we wanted to look at, he got the keys and answered all our questions and then allowed us to test drive the one we chose. Upon our return he listened but didn't push which I greatly appreciated. We made the decision to buy, paperwork was done, with great help from Johnny the financing went very smoothly. The entire visit was stress free and pleasant. I'd buy from you guys again for sure. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for taking the time to share your wonderful experience with Brooke, Johnny and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We are thrilled to help you with all of your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

My First Experience Ordering a Vehicle

I have been listening to Wheels with Ed Wallace on KLIF for years. He highly recommends Huffines, so it was my first stop to purchase a new Charger. David Jones test drove a Charger and Challenger with me and talked me through the process of ordering a new Charger. He is very knowledgeable about the vehicles. I like that he did not try to sell me something that was on the lot as he understood that I wanted a Scat Pack with specific configuration. We methodically put together the order for the vehicle and were in no rush. I would go back to David again for another car. One suggestion for area of improvement; While waiting around to execute paperwork with the finance department, that would be a good time to go through the demonstration of the car features. The touch screen menus take a while to get through. The 1/2 hour wait could have been spent in the car going through functions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love Ed Wallace too! Congratulations on your new Dodge Charger and thank you for taking the time to share your great experience with David Jones and the Huffines Chrysler Jeep Dodge Ram Lewisville team. Sincerely, Steve Baine General Manager 972.755.3840

Great experience

Everything went smooth. Dave Jones did a terrific job! He went out of his way to find the exact truck I was looking for and was able to get the truck quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Dave Jones and the Huffines Chrysler Jeep Dodge Ram Lewisville team. Congratulations on your new truck and allowing us the opportunity to help with your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

No hassle purchase

This was the easiest no hassle purchase I've ever made and such great Service. The sales associates were personable and professional. I would Highly recommend this dealership to any one else. The financing was easy also. Thanks for finding me the right Ram Truck. I come from Azle, Tx here to purchase from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with Huffines Chrysler Jeep Dodge Ram Lewisville. We are excited to provide you the right Ram Truck for your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Model Customer Service from JT Todaro & Josh Dulock

I have recently purchased a 2016 Jeep Wrangler from JT Todaro. We talked to several other dealerships in the metroplex and knew the minute we met JT he was the salesperson who would order our Jeep! Not only did he sit down with us and walk us through the ordering process he kept us informed while we were waiting for it to arrive. We have bought several cars and without doubt, JT Todaro, has delivered customer service that could be used in sales training courses. Josh Dulock, Internet Sales Manager, was a pleasure to deal with and went to every measure necessary to make sure all expectations were not only met but exceeded. I will certainly send friends and colleagues to either of the aforementioned when they express interest in a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2016 Jeep Wrangler. Thank you for taking the time to share your thoughts and experience with JT Todaro, Josh Dulock and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to help you find the right vehicle for all of your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Nabil Seyam really helped us pick the perfect jeep

Nabil Seyam helped us select the features in our custom jeep. Then, he kept us up to date on the jeep progress, only took three weeks to get our jeep. We really appreciate his help. Jeff, the finance guy was also great. Huffines staff made our purchase experience enjoyable and now we have an awesome Jeep Wrangler Limited Edition Willy. It's awesome! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep Wragnler Limited Edition Wily and allowing Nabil Seyam, Jeff and the Huffines Chrysler Jeep Dodge Ram Lewisville team help you customize it for you! We are excited to help you with all of your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Purchase experience

Very professional and efficient personnel. I value my time and found the people well organized and focused. I was shown a vehicle that fit my needs within 15 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Huffines Chrysler Jeep Dodge Ram Lewisville. We are very excited to help you find the right vehicle for your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Excellent Purchase Experience!

David Jones and Mike Biggers walked us through our options. We test drove the Grand Cherokee, the Cherokee and a couple of others. We decided the Cherokee met our needs. They were very professional and allowed us to come to our own decision. No pressure to buy. All the employees we dealt with were friendly and helpful. Excellent dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with David Jones and the entire automotive buying process at Huffines Chrysler Jeep Dodge Ram Lewisville. We are excited to help you find the right Grand Cherokee for your automotive needs and look forward to continuing great service now and in the future. Sincerely, Steve Baine General Manager 972.755.3840