Reviews
The BEST buying experience I've ever had!
No, seriously. Working with Joe Koubek and Dave Cox to purchase my pre-owned 2014 Jeep Grand Cherokee Limited was THE BEST car-buying experience I've ever had! I've bought over 40 vehicels in the last 25 years, Some new, some pre-owned. Obviously, I'm a car girl. For this vehicle, I shopped for literally two weeks, visiting numerous dealerships in the DFW metroplex. I was never treated with as much respect and as little pressure as I was by Joe and Dave at Huffines Chrysler Jeep Doge Ram in Lewisville. Not only have I found my source for future vehicles,but a dealership staff I can recommend to my friends and co-workers without hesitation. Thank you, Huffines CJD Lewisville, for cultivating the kind of staff-family that makes me WANT to tell people about!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with Joe Koubek and Dave Cox. Congratulations on your 2014 Jeep Grand Cherokee Limited. W are excited to help with all of your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840
Quick and easy transaction!
My husband and I had originally gone in to just look at the Jeep Cherokee Laredo for my husband. We ended up buying our son a car at an excellent price! Both Ron Sherrill and Jeff Bockemehl made the purchase extremely fast and simple, which is how a cash transaction should be. My past experiences with other dealerships haven't gone as smoothly and I always felt like I was babysitting the salesman and doing their job for them. This was not the case with Ron and Jeff. The car was ready, as was the paperwork and I didn't have to wait too long to sign and drive off! I liked that Jeff went over the optional warranty and service plans with me but did not try to oversell the product. Needless to say, my son was absolutely thrilled with his surprise car! If I'm ever in the market for another vehicle, I will definitely stop here first.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on both of your cars for your son and husband. Thank you for the kind words about Ron Sherrill, Jeff Bockemehl and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. Sincerely, Steve Baine General Manager 972.755.3840
Thanks!!!
I know y'all didn't have to take it on, Thank you!!! so much in making Chryslers buyback a very smooth transaction, I really enjoy the new truck. And will be purchasing my new vehicles from Huffines from now on!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Truck and thank you for taking the time to share your experience with Huffines Chrysler Jeep Dodge Ram Lewisville. We are excited to be able to have helped you get into the truck you desired! Sincerely, Steve Baine General Manager 972.755.3840
THANKS A MILLION NABIL
WE CALLED NABIL ON A SATURDAY NIGHT AND HE STAYED LATE FINDING THE TRUCK WE WANTED. WE COULD NOT GET THE PAPERWORK DONE UNTIL MONDAY AND HE TRUSTED US TO RETURN ON MONDAY. WE DID AND NABIL GOT THE DEAL DONE. THERE WERE ONLY TWO TRUCKS IN THE STATE THAT MATCHED WHAT WE WANTED. NABIL HAD TO GET THE TRUCK FROM ANOTHER DEALER AND HE GOT THE TRUCK AND ALL THE ADD ONS AT THE BEST PRICE POSSIBLE. THOUGHOUT THE PROCESS, HE WAS NOT ONLY PROFESSIONAL, BUT HELD OUR HANDS WITH A SMILE AND IN A SPIRIT OF GOODWILL. HE PROVIDED US WITH THE BEST CAR BUYING EXPERIENCE WE'VE EVER HAD. HATS OFF TO YOU NABIL AND THANKS SO VERY MUCH. JEFF HELPED US WITH THE CLOSING PAPERWORK. HE PATIENTLY EXPLAINED AND REEXPLAINED THINGS TO US. IT TOOK US A FEW TIMES BEFORE WE UNDERSTOOD EVERTHING AND HE HAD TO REDO THE PAPERWORK (BECAUSE OF US) 3 TIMES. HIS SENSE OF HUMOR AND GOODWILL MADE THE PROCESS A PLEASURE. THANKS AGAIN JEFF. RE THE DEALERSHIP: EVERYONE AT THE DEALERSHIP SAID HELLO TO US AND HAD A SMILE ON THEIR FACE. HAVING PEOPLE TREAT THEIR CUSTOMERS LIKE THIS AND EMPLOYING GOOD PEOPLE LIKE NABIL AND JEFF SAYS IT ALL. THIS PLACE IS TOPS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the very detailed account of your experience with Nabil, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We are always pleased when we hear of experiences like yours and excited to have helped put you in the right vehicle for you and your family. Thank you for trusting us and congratulations on your new vehicle! Sincerely, Steve Baine General Manager 972.755.3840
Very impressed with Terry and the purchase process.
I first talked with Terry about trading in my 2011 3500 DRW on a new 2014 3500 DRW with air suspension. We came up with a deal and ordered the truck expecting it to take a month or so to come in. He always communicated with me on the status and provided me all the information about the order. When RAM decided the air suspension would not go into production for the 2014 year, I decided to cancel the order and wait for the 2015. Terry never tried to talk me into the 2014 or give me a bad time about cancelling. About 2 months later, I noticed a truck that looked like what I ordered on the lot as I was driving by. I checked the VIN numbers and sure enough, it was the one I ordered (without the air suspension). Apparently, it had not been totally cancelled and the dealership took delivery of it even though Terry was unaware of it. After thinking about it and seeing the truck, I decided the air suspension was not something I really needed or wanted to be a tester for, so I got with Terry and he gave me a very good deal on my trade in and the new truck. It was what we had agreed on before with no gotchas. What impressed me the most was the purchase process. Not only was the finance guy (Isreal) very straight forward and fast with the process. Terry took a direct interest through the whole process and didn't just hand me off to the next person. He even was doing final detailing on the truck as I took delivery to make sure it was perfect. I have never seen a auto sales person take so much interest in making sure I was happy and it was very refreshing to see.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Terry and the entire Huffines Chrysler Jeep Dodge Ram Lewisville team. We don't want to just sell you a vehicle. We want to help put you in the perfect vehicle that meets the needs of you and your family. Congratulations on your new truck! Sincerely, Steve Baine General Manager 972.755.3840
extended car search
Well I was foolish enough to put In my real phone number. I have every intention of buying a car but since I work over the road I haven't had a chance to visit any dealerships yet. That being said, the dealer calls me every 2-3 days asking me when/if I'm still coming by. I have time today but that dealer won't be my first stop. I did find cheaper deals online but it's unknown who has the better deal as if now. I will fi d out today...... To be continued....
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Perfect Ending to a Terrible Beginning!
I have never had a car that wasn't at least 8 years old when buying. Needless to say, I was a bit terrified of what the process was going to be like. I contacted Brooks Watson and he worked with me over the phone one day. He made everything so easy! I traded in my Jeep Grand Cherokee that I was driving and had come to despise. I was able to get a good trade in offer on it! Johnny Ray also worked his wonders for me and was able to get me a price within my budget for the perfect car I was wanting. By end of business that evening, I was able to walk out with my 2012 Kia Soul. I was scared of the process for no reason at all. Everything went smoothly. You have definitely earned another customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Johnny Ray, Brooks Watson and Huffines Chrysler Jeep Dodge Ram Lewisville. Buying a new vehicle can make many people apprehensive, and that is understandable. Most people do not buy a car, but every 3 or so years. We understand this at our dealership, and try to make your experience hassle free. I'm sure your story will help many others when it comes time for them to purchase a new vehicle. Congratulations on your new KIA Soul! Sincerely, Steve Baine General Manager 972.755.3840
Great first time buying experience
This was my first visit to Huffines in Lewisville, and my overall buying experience was fantastic. David Webb is a great personable sales associate that jumped through hoops to get me into the exact vehicle I wanted. The finance department was no different, Izzy Barrera was fantastic in explaining/anwsering all the questions I had along with getting me the rate/price I budgeted for. These 2 associates combined made for an incredible first time buying experience, and I know exactly where I am coming to purchase my next vehicle. Thanks Huffines of Lewisville!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving Huffines Chrysler Jeep Dodge Ram Lewisville a chance to help find you the right vehicle for you and your family. We appreciate you taking the time to share your wonderful experience with David Webb, Izzy Barrera and the entire dealership team. We look forward to seeing you on your next visit! Sincerely, Steve Baine General Manager 972.755.3840
Best new car experience
This is my second visit to Huffines in Lewisville, and I am a Loyal customer. Matt Marsh is very nice and the finance team is awesome, and really try to get the best possible financing. This is a no frills dealership, but every one is very nice, and make the car buying experience actually pleasant
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being such a loyal customer with Huffines Chrysler Jeep Dodge Ram Lewisville. We appreciate the kind words of the dealership and Matt Marsh. Congratulations on your new vehicle. Sincerely, Steve Baine General Manager 972.755.3840
Best Experience at a Dealership with Terry
Terry did everything he could to make sure we were getting the best offer and not wasting our time. We had to drive over an hour to just look at the vehicle and Terry made sure to have it clean and ready to go for us. He went the extra mile and stayed late while my husband was hung up at work. He understood our need and sympathized with our situation and we couldn't be happier with the service and our new-to-us vehicle! We will definitely be returning to Huffines for all of our future car needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle. We are excited that Terry and the Huffines Chrysler Jeep Dodge Ram Lewisville team was able to help put you in the right vehicle for you and your family. Welcome to our family! Sincerely, Steve Baine General Manager 972.755.3840
