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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Lyon found me the jeep I wanted and completed the sale in...

Lyon found me the jeep I wanted and completed the sale in less than 24 hours so that I could surprise my husband for his birthday. He even drove the Jeep to my house & attached a huge bow. It was a great purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave this great feedback, Debi! I am happy Lyon was accommodating during your Jeep purchase and was helpful in surprising your husband. He is an asset to our team and is excellent at displaying our commitment to our customers. We hope to help you with any future sales or service needs! Also, be sure to stay in touch with us on Facebook and Twitter. Sincerely, Steve Baine General Manager

After working on my credit for a while now and running...

After working on my credit for a while now and running into a bad deal with another dealer I did not have high hopes as now a days it does not seem like giving people a second chance is what people like to do. I am a disabled vet and was without work for some time and not the best credit. The staff at Huffines Chrysler Jeep Dodge was not judgmental, instead they went well out of their way to help figure out how to get me into a car I wanted and could afford. Hamed is a great person. His knowledge of the vehicles on the lot and his will to find the right deal for me and my family tells allot about what a good person he is and how much he enjoys his job. Thank you for all you guys did for me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Matt, on behalf of our entire team I would like to thank you for these kind words! We strive to create a no-pressure sales environment in every aspect of our dealership. I am happy Hamed was able to show you our commitment to this goal and earn your trust in our business. We hope to work with you again for any of your automotive needs! In the meantime, visit us on Facebook and Twitter for updates about our dealership. Best, Steve Baine General Manager

I was in the market for a used Jeep Wrangler 4 door. I...

I was in the market for a used Jeep Wrangler 4 door. I did some research on the Internet and came across one that I liked at Huffines Chrysler Jeep Dodge Ram in Lewisville. I filled out the online form to inquire about the Jeep. Jeff reached out to me and he was very pleasant to work with. He answered my questions I had over the phone and then I scheduled a time to come in to test drive the Jeep. Upon arriving at Huffines, Jeff was ready to go and showed me the Jeep I was interested in. We test drove it and I really liked it. We then sat down and discussed pricing, warranty and financing. It took a little while to work through all the details, but Jeff was very patient with me throughout this time. Jeff was very pleasant, courteous, and professional. I enjoyed talking and dealing with him. He is by far the best auto salesman I have worked with throughout my years and I have dealt with quite a few in the past 25 years. When it came to work through financing, I met Johnny Ray and he too was very nice, pleasant and professional. I truly felt he worked out the best deal for me and I really appreciate his time and efforts in getting me the interest rate that I was after. My overall experience with Huffines, Jeff and Johnny was well above what I had expected. I will definitely plan on going back to Huffines the next time I am in the market for a vehicle. Jeff and Johnny are both top-notched in my book. Thank you guys! I am loving my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

First off, thank you for taking the time to review our dealership! We truly value the feedback of our customers. I am glad that Jeff and Johnny were so helpful in finding you a great new Jeep! Our team takes customer loyalty very seriously and will be happy to hear that you were satisfied with your experience. We hope to see you for any of your future automotive needs! Also, be sure to check out our Facebook and Twitter pages for great deals and content. Congratulations on your new Jeep! Sincerely, Steve Baine General Manager

My experience was great with Huffines. They did exactly...

My experience was great with Huffines. They did exactly what I asked of them. It was a very fast process. Jeff was not pushy at all and the entire staff was very accommodating with letting me take my time to make up my mind, letting me use a computer, etc. Very happy with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave this review and rating, Josh! I am glad to hear Jeff was helpful and accommodating throughout your recent purchase. Our number one goal is gaining 100 percent customer satisfaction, and I am pleased that Jeff ensured that you were happy with your purchase. We look forward to seeing you for any of your future automotive needs! Best, Steve Baine General Manager

The experience was awesome at the dealership. I found...

The experience was awesome at the dealership. I found the car online I look at the pictures of the car online and I like it, I call to the the number and the lady transfer me terry layman he was was very kind and very helpful he also send me all the forms so I could get approve. I also knew that I was get approve because I already have gone through the same process before and was rejected because of my credit scores but terry and his team made all possible and now they let my dream come true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time write us such a great review! Our team aims to satisfy every customer that comes in the door, and I am happy to hear that Terry was able to get you into a car that fit your needs. Please come visit us if you need anything else, be it in service or sales! Also, make sure to check out our Facebook and Twitter pages for exclusive offers. Thanks again for the review and rating, Steve Baine General Manager

Having just purchased my 3rd Jeep, my over all experience...

Having just purchased my 3rd Jeep, my over all experience was excellent!!! I received prompt assistance from the 1st moment I pulled into the lot and after 4 visits back to the dealership until I left with my new Jeep for good. I was met with compassion and genuine concern and tremendous patience while experiencing a horrible case of "buyers remorse" There was absolutely NO pressure from any of the sales associates that assisted me from Mark Gill (My sales associate) all the way to Finance with Izzy Barrera and everyone in between!! and Jeff Bodkemehl - Thank you so much for you assistance while Mark was not available!! The "3 days" to back out clause with this dealership is not the norm with most other dealerships and it helped me tremendously in making the best decision with my purchase. Thank you all again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words, and congratulations on your new Jeep! We always love to read positive feedback about our team. I am happy to hear that Mark and Jeff provided you with a no-pressure sales visit. We strive to make sure each customer is 100 percent satisfied both during their purchase and throughout their vehicle ownership. We look forward to seeing you for any of your future sales or service needs! In the meantime, be sure to find us on Facebook and Twitter for updates about our dealership. Best, Steve Baine General Manager

thank you vary much for the great buying experience ....

thank you vary much for the great buying experience . Ibrahim is not one of those pushy salesmen and know it all people like you meet at some of the other dealers . he seems to really care about the costumer this was my fifth truck from this dealer thank you Steve Ferguson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Steve, thanks so much for leaving this awesome review and for being such a loyal customer! We strive to give each customer a hassle-free purchase, and I am glad Ibrahim was able to make you feel comfortable throughout your visit with us. It is always a pleasure to hear when our team goes above and beyond during a sale. We look forward to your continued business! If you have not already, be sure to connect with us on Facebook and Twitter for exclusive content. Sincerely, Steve Baine General Manager

I evaluated different dealers looking for my Jeep....

I evaluated different dealers looking for my Jeep. Huffines - Josh Dulock was the only one taking real interest on listening to what kind of features I needed in terms of priorities and must haves; then trying to find the best jeep according to my needs. This was a great approach and was very helpful and friendly. He made an effort to get me a set of wheels that I really liked. Overall a great salesman. I was very satisfied with his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to share this feedback! Our number one goal is always providing exceptional customer service and gaining our customers' trust in our business. I am glad to hear Josh provided you with a stress-free purchase. I hope you are enjoying your Jeep so far. We look forward to serving any of your future automotive needs! Be sure to connect with us on Facebook and Twitter for specials and updates. Best, Steve Baine General Manager

TJ made a very important purchase decision seemless to...

TJ made a very important purchase decision seemless to us. We enjoyed his professionalism and his desire to provide us with the best possible service. As a 3rd time new car buyer at your location, people like TJ make the difference, and is one of the reasons we decide to puchase at your dealership. Personable and professional! Can't get any better than that! Karen & John Paz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Karen and John, I appreciate you taking the time to leave this great review! Our number one goal is making sure each guest leaves our dealership 100 percent satisfied, and I am happy to hear that TJ was so accommodating during your recent purchase. He is an excellent member of the team and will be glad to know his hard work did not go unnoticed. We hope to see you for any future automotive needs! In the meantime, be sure to connect with us on Facebook and Twitter. Best, Steve Baine General Manager

Lyon was awesome to work with. No games. No gimmicks. I...

Lyon was awesome to work with. No games. No gimmicks. I knew what I wanted and I knew what I was willing to spend. Lyon searched all over the metroplex and found me exactly what I was looking for BEFORE I ever stepped foot into the dealership. He was easy to work with. I would definitely recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive feedback about your purchase! I am happy to hear that Lyon was able to provide you with a hassle-free purchase and find you a car to suit all of your needs. He is an excellent member of the team and will be glad to hear his hard work did not go unnoticed. If you have any lingering questions about your purchase, don't hesitate to contact us. We look forward to seeing you for any of your future sales or service needs! Best, Steve Baine General Manager