Huffines CDJR of Lewisville

Brooks was great to work with and renewed my confidence in the car buying experience. My first contact with him was via an internet inquiry. He was extremely responsive and worked hard to find the specific Jeep that I was looking for to no avail. We ended up negotiating on a Jeep currently on their lot that was nicer (and more expensive) than the one I really needed, but it was my best option. He went to great lengths to make the purchase affordable and within my price range. I really felt like Brooks was working in my best interests to get me a vehicle that was beyond my expectations. I appreciated his efforts very much. My experience remained a good one even through the finance process. No one pushed me to buy more than what I wanted and I drove off the lot a very happy customer. No other Jeep dealership in the area was as proactive and diligent as Huffines Lewisville.

So here's the story - I originally posted an accurately negative rating of this dealer and was talked into changing it with the promise of great service. The items promised were delivered very ineffectively and I still cannot get my sales person to return a phone call or text message. I originally had to call the dealership to see if he still worked there and he promised to make things right - not accomplished. I can tell you that I bought a 2011 "new" in 2012 and I firmly belive they just wanted it off the lot since the 2013's will be arriving soon. If you have the misfortune to buy a car here, be ready to get "worn out" by their finance guy about extended warranties since he refuses to listen to the customer when you clearly tell him NO I don't want one. As far as service don't bother, talked to a service person and asked what time to bring the car in and was told "we aren't going to have someone waiting for you when you get here" - that's called an appointment in my world. Definitely find another Chrysler dealer as I am going to do the same - Buyer Beware!

We just purchased our 2012 Jeep Wrangler from Huffines Chrysler Jeep Dodge- Lewisville. Overall, a great experience. Very good communication during the process. I was able to buy the vehicle for almost exactly the price I had calculated after completing my research from Consumer Reports Cars and other sources. We partially financed and the rate we were offered beat the competition. We will buy our next Jeep from Huffines Chrysler Jeep Dodge- Lewisville.

I love new cars but hate buying them. The experience can be very stressful and can actually ruin the excitement of the new vehicle. However, this was not my experience with Huffhines CDJ of Lewisville. Lyon Alizna and I emailed for almost a week before I went to the dealership to test drive the car. After that, the deal was finalized quickly by email and I went back to sign the paperwork. There was no pressure from him at all...he listened to my wants and needs, offered valuable suggestions about the vehicle choices and finance options, and facilitated the entire process with compassion and ease. I would buy from him again, and, highly recommend him to anyone.

This was a great experience for me, start to finish. Special thanks to David and Johnny for staying late to complete the transaction. I'm looking forward to dealing with the folks at Huffines in the future.

Awesome job. They took care of my needs and worked with me on a vehicle that was out of my price range and made it affordable and gave me the red carpet treatment. I was in and out of finance in no time. Even beat my own credit union rates. Great job u have a new loyal customer.

Michele was a pleasure to work with. I came in a month or so ago and got some information on Challengers from her. I said I wasn't ready to buy for a bit until my other car sold. She did not push the issue so when it was time to buy, I came in directly to work with her. She smiled and laughed and made the experience fun and low pressure.

I was greatly impressed with the professionalism given me on the purchase of my 2012 Jeep Grand Cherokee Overland. Xriston Turner is a true sales professional.

It was the best car buying experience I ever had. The salesman and finance department were great. I am very pleased and satisfied. Thanks Huffines.

Great service! Michelle was fantastic, knowledgable, friendly and helped us get in and out very quickly. We love our new jeep and wouldn't shop anywhere else. We have bought many cars in the past but everyone involved was very customer friendly and helpful. I reccomend Michelle Peterson and Huffines enthusiastically and without reservation. Brandon