Reviews
My experience was fantastic! David Hamilton treated me...
My experience was fantastic! David Hamilton treated me with respect and he did not try to fast talk me into anything. I felt comfortable with him right away. That was very important to me as a female buyer. I have credit issues Johnny Ray was great .He got me in the car I wanted and did not treat me like a nuisance due to my credit. I paid cash for a Tundra at Huffines in Corinth last year, it was an awful experience. I was really apprehensive about buying from a dealership again. The experience at Huffines Lewisville was so good I plan to buy another car before months end! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time out to write this great review! I am thrilled that you had such an exceptional experience with us and that David was able to get you into the car you wanted. We know how stressful the car-buying process can be and we pride ourselves on providing our guests with a stress-free experience. I hope to see you at your future sales visits! Make sure to keep in touch with us on Facebook and Twitter to find out about sales and service specials. Best, Steve Baine General Manager
Great place to buy. Everybody went above what other...
Great place to buy. Everybody went above what other dealers would. I enjoyed the people and their attitudes. Everybody was very respectful and attentive to my wants.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate your kind words! We take pride in having an attentive and welcoming staff and I am thrilled that this came across to you. We look forward to seeing you at a future visit! Please keep in touch with us on Facebook and Twitter. Best, Steve Baine, General Manager
Inventory
Actual Inventory is not what is presented online. All they want is to get you in the doors. Then the truck/car was conveniently "just sold".
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Looking to buy a new Dodge car. Arrived at the dealer and...
Looking to buy a new Dodge car. Arrived at the dealer and nobody around in the lot or to greet you or anything. Finally after browsing some models in the lot David jones arrived. Compared to other car dealers we've been he was not as interestd or at least gave that impression. Asked about cars wanted to test drive and he said that both models were the same power, etc, Like trying to imply I wont let you try both(even though there 2 different models). Long story short, test drive one car, went inside to "crunch" come numbers to have idea of payment. I stated clearly about a Lease, and he just brought one ridiculously high payment car loan, and when asked about the lease, he said that "based on my experience the payment should be around the same". Really??? I replied that I went to the Dodge website where you can calculate both, and a lease option for the price of that car should be much less. He said the website is wrong. In fact asked him about looking online at the same vehicle ID# for $5k less and he went online and said the price was wrong, even thoough the car ID# was exactly the same!!! At the end, the whole experience and bad treatment or not even offering any other options even though my credit score was over 790, and no much interest from his part on options or even show in paper the lease option payment, decided to leave and not waste more time with this kind of person. Went back to Grapevine Ford wich they treat customers VERY GOOD, and trade in was excellent, car price even better for a 2013 Mustang GT 5.0 Liters, much better power and handling and payment was right, almost $150 less monthly payment than this guy offered at this Hufinnes Dodge dealer... Will NEVER recommend this dealer. Worst ever. And you will think that if somebody with excellent credit in this econnomy shows up at your business should be treated better and give options to get a good customer business... Will never go to thos place again. What a world of a difference to what was experienced with the great people at Grapevine Ford.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I recently purchased a new vehicle from Huffines in...
I recently purchased a new vehicle from Huffines in Lewisville. I was dreading the new car buying experience, but was pleasantly surprised by how easy it was here. I worked with Xriston Turner and he did an excellent job finding me the exact car that I was looking for--he even had it brought up from Houston for me within 24hrs. I never felt like I was "being sold" on something, I never felt like I was haggling over the details, or being pushed into buying the vehicle. I was treated respectfully, and given a great price. The entire experience was positive and I am still pleased. I will recommend this dealership to all of my friends/family/co-workers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for leaving us your feedback! I am thrilled Xriston was able to get you into the car you were looking for! We pride ourselves on giving our guests the best experience, and I am happy that is what you received! We look forward to seeing you at a future visit. Make sure to follow us on Twitter and Facebook for your future car needs. Best regards, Steve Baine General Manager
Working with Xriston was a pleasure from the first day we...
Working with Xriston was a pleasure from the first day we meet him. My wife and I both agreed he would be our salesman because he wasn't high pressure. The dealership didn't have the exact model / color / trim we were looking for and Xriston performed several searches for us and located the vehicle we wanted. Overall great experience buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Travis, I am grateful for you taking the time to write this review. I am pleased to hear that Xriston was a pleasure to work with, and I am especially happy that he went above and beyond to get you and your wife the exact vehicle you were looking for. Here at Huffines we aspire for 100% customer satisfaction and I am glad that is exactly what you've received! Many congratulations on your new vehicle! We look forward to your next visit! Best, Steve Baine General Manager
Xris Turner! Thank you for helping me finally get into...
Xris Turner! Thank you for helping me finally get into my own Jeep. When I was 16 my parents asked me what kind of vehicle I wanted, I told them a Jeep! They said they were to dangerous. After a dodge truck and the scion XB(and after 4 Jeeps my Father purchased, Wranglers and a Rubicon!) Im so happy i am now a member of the Jeep Family. You're an awesome dude and you did a fantastic job. I've always seen car salesmen use high pressure sales but that wasent the case with you. Thanks again, I will refer you to others, take care!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this wonderful review! We truly appreciate your feedback. I am thrilled to hear that Xris Turner was able to get your in your own Jeep! I am proud that Xris made your experience at Huffines Chrysler Jeep Dodge in Lewisville a good one! I appreciate your recommendation! Many congratulations on your new Jeep! Best, Steve Baine General Manager
David went out of his way to ensure that I was confident...
David went out of his way to ensure that I was confident in the choice of the used truck I was purchasing. I had a couple of concerns and he took me to the service department and had them look over the vehicle and assure me that things were okay. When I requested that David drive the vehicle so that I could have an opportunity to simply sit and listen to the engine and focus on the handling of the vehicle, David took the truck out for a test drive and let me just sit and get a feel for whether I truly wanted the vehicle. I never felt pressured to make a decision and I was grateful to have an opportunity to work with such a professional individual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I appreciate you taking the time to write this review, Micaela. I am proud that David went above and beyond to make sure you were confident in your purchase from Huffines. Here at Huffines CJD we take the worry out of purchasing a used vehicle with our 125-point checklist, but I am happy to hear that David reassured you! We value your business, and we hope to have you back in the future. Regards, Steve Baine General Manager
I want to thank Lyon and everyone at Huffines for the...
I want to thank Lyon and everyone at Huffines for the great service and going above and beyond in assisting with the purchase of my new 2013 Jeep Grand Cherokee. It was a smooth process, and I would definitely recommend Huffines Chrysler Jeep Dodge Ram Lewisville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! Buying a car shouldn't be stressful, so I am happy to hear that Lyon was able to make your purchase of a Jeep Grand Cherokee a smooth process! We appreciate your recommendation. And we hope to have you back in the future! Best, Steve Baine General Manager
We could not have asked for 2 more nicer and friendlier...
We could not have asked for 2 more nicer and friendlier people to work with than Jeff and Johnny. Their friendliness was something we have never before seen at any dealership, even here in Texarkana where we have lived all our lives. Their knowledge of their job and vehicles is unmatched in our book. We are already telling people here how great we were treated while there, not only by these men but by everyone we came in contact today. All local Texarkana dealers could learn a lot from this dealership and the employes there. The ease of this transaction from my first email of inquiry to the last signing of the purchase papers was remarkable. I will guarantee anyone a very pleasant experience in dealing here. My next vehicle will definitely be purchased here. The Traverse was 100% as described on the web site.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow- we could not have asked for a better review! We truly appreciate you taking the time to write such kind words about our dealership, Jeff and Johnny. I am delighted to hear that Jeff and Johnny provided such excellent customer service! Here at Huffines we strive to go above and beyond customer expectations, and I am happy to hear we did not fall short of that with you. Congratulations on your Traverse! I value your loyalty and look forward to having you back in the future. Best Regards, Steve Baine General Manager
