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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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friendly and efficient

brought Durango in for oil change, tire rotation and battery check. Staff were in constant communication regarding review of my vehicle and provided a no pressure option of services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Express Oil Change / Tire Rotation as Advertised

1st visit with my new 2019 Jeep Wrangler Rubicon for oil change and tire rotation, Was in and out inside of 30 minutes. Everybody was very friendly and responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good buying experience

Very helpful from start to finish. Made buying my new Jeep a very easy and quick experience, I have purchased before from this dealer and this was one of the best deals ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

check engine light came on

Stopped in late morning on Friday with check engine light. Curtis said he would try and get it in that afternoon but might be Monday. Got it in that afternoon, found problem and made repairs that day. Had my truck back late afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jerry is a real asset to your service dept. I always...

Jerry is a real asset to your service dept. I always enjoy working with him as he is a true professional. He is very attentive and keeps me well informed of the status on my ram 1500. Thks Charlie Brown

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

I have brought 2 cars from them but I was never a fan of the service center because the service was horrible, but the last few times I have visited and the service incredibly great and Chris did a fantastic job, thank you guys for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jerry Castenada has been my service rep for over 30...

Jerry Castenada has been my service rep for over 30 years. He's very professional, knowledgeable and courteous. I'm so glad he works for Huffines.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tire Service

Service was quick and efficient. Needed a new tire. It was in stock. Was only there for a couple of hours. No problems at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service!

Kade took care of my needs in a timely manner. Even showed me how to save money on future oil changes. Brought our second vehicle back the next business day! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service the old way

Glad to see your service department is going back to the old way of doing service, the pass year different people all the time. I don't have time to keep up with my car that why I always go to one service shop one service guy. I have been there twice and never told I need things done until this time for a recall. Surprise $900.00 fluid changes and odds needed. I don't need your service people to tell me I need keep track of my service records???? That should be your job to keep your customers informed. At least that has been my experience before this last year. Curtis was very polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.