Reviews
Awesome
My whole experience with the dealership was fantastic. Was in and out quickly with the vehicle I wanted. Fabulous customer service. After this experience I think I will only consider Jeep vehicles and this dealership to assist me. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful
I needed an oil change, tire rotation and 4 wheel alignment. Scheduing the work was easy and the staff was professional and helpful. Thanks for making this easy and painless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service dept. took great care of me. I had the oil...
The service dept. took great care of me. I had the oil changed the week prior there and noticed a week later my shaker cowl was crooked. I went back and they saw the nuts were loose or missing. They ordered a new nut and got the cowl all set. Great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had service work done under warranty. Service writer did...
Had service work done under warranty. Service writer did a great job. He had a nice loaner Jeep for me and my Jeep was diagnosed and fixed in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job
Jordan did a great job keeping me informed of the progress fixing my car. That’s all I have to say about this here thing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As always, Curtis was very helpful and had my car back to...
As always, Curtis was very helpful and had my car back to me very quickly. Although I live in Denton, I travel to Lewisville because I get the best service there. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr Craig is Good Men always help full for MeThis is My...
Mr Craig is Good Men always help full for Me This is My 6th purchase in 20 Years and I like to Come here because of Mr Craig
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
repairs not done
for many weeks I couldn't bring my truck for a warranty repair which I paid for upon truck purchase with excuse no loner available. Last week I was leaving the country on a business trip so I dropped my truck and asked them to go ahead and do repairs while am gone and I dont need a loner. After 7 days I come back and truck still nothing done to it. I asked the reason and they said I had to approve 100 dollars deductible before they do anything. These repairs had been explained to me many times during oil change and warranty and my deductible was known on contract from beginning and It was explained to me upon dropping truck at shop. Then no excuse, now they are asking to leave truck again to get repairs done this is not acceptable.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
FINALLY! AN HONEST CAR DEALERSHIP
My husband and I our currently in the middle of a Chapter 7 Bankruptcy. Scott Bradley was able to get us qualified with no money down before we even went to the dealership. Once we got to the dealership, we picked out the truck we wanted. There was no haggling over price, or no empty promises. Everything Scott promised, he delivered and then some. We also met with Johnny Ray who went through our contract in detail with us. While this was taking place, Scott made sure our new truck had a full tank of gas. The customer service was awesome! They didn't waste our time. Both Scott and Johnny Ray were very professional and personable. The way they conduct business, you get the feeling they care more about you the customer being happy rather than the sale. We drove away happy with our purchase. No buyers remorse. No feeling like we were taken advantage of. I highly recommend this dealership. You will not regret it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terry Layman is outstanding!
We shopped several dealerships before coming to Huffines. During my shopping, I called Huffines about a car shown on AutoTrader and Terry Layman answered my call. He explained that someone else was about to buy that car but asked what I was looking for. I really thought nothing would come of it, but several days later Terry called me to describe a vehicle that had just arrived. When I went to look at it, Terry wasn't like all the other salespeople I had met. No pressure, just service and a real desire to help me find what I wanted. Needless to say, Terry took great care of us and we bought the car. I've already recommended Terry to two friends and I hope they follow through. I'd work with Terry again without any hesitation. Thanks again, Terry! And thanks to Huffines for being a different (better) kind of dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
