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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Awesome

My whole experience with the dealership was fantastic. Was in and out quickly with the vehicle I wanted. Fabulous customer service. After this experience I think I will only consider Jeep vehicles and this dealership to assist me. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful

I needed an oil change, tire rotation and 4 wheel alignment. Scheduing the work was easy and the staff was professional and helpful. Thanks for making this easy and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service dept. took great care of me. I had the oil...

The service dept. took great care of me. I had the oil changed the week prior there and noticed a week later my shaker cowl was crooked. I went back and they saw the nuts were loose or missing. They ordered a new nut and got the cowl all set. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had service work done under warranty. Service writer did...

Had service work done under warranty. Service writer did a great job. He had a nice loaner Jeep for me and my Jeep was diagnosed and fixed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great job

Jordan did a great job keeping me informed of the progress fixing my car. That’s all I have to say about this here thing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

As always, Curtis was very helpful and had my car back to...

As always, Curtis was very helpful and had my car back to me very quickly. Although I live in Denton, I travel to Lewisville because I get the best service there. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr Craig is Good Men always help full for MeThis is My...

Mr Craig is Good Men always help full for Me This is My 6th purchase in 20 Years and I like to Come here because of Mr Craig

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

repairs not done

for many weeks I couldn't bring my truck for a warranty repair which I paid for upon truck purchase with excuse no loner available. Last week I was leaving the country on a business trip so I dropped my truck and asked them to go ahead and do repairs while am gone and I dont need a loner. After 7 days I come back and truck still nothing done to it. I asked the reason and they said I had to approve 100 dollars deductible before they do anything. These repairs had been explained to me many times during oil change and warranty and my deductible was known on contract from beginning and It was explained to me upon dropping truck at shop. Then no excuse, now they are asking to leave truck again to get repairs done this is not acceptable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

FINALLY! AN HONEST CAR DEALERSHIP

My husband and I our currently in the middle of a Chapter 7 Bankruptcy. Scott Bradley was able to get us qualified with no money down before we even went to the dealership. Once we got to the dealership, we picked out the truck we wanted. There was no haggling over price, or no empty promises. Everything Scott promised, he delivered and then some. We also met with Johnny Ray who went through our contract in detail with us. While this was taking place, Scott made sure our new truck had a full tank of gas. The customer service was awesome! They didn't waste our time. Both Scott and Johnny Ray were very professional and personable. The way they conduct business, you get the feeling they care more about you the customer being happy rather than the sale. We drove away happy with our purchase. No buyers remorse. No feeling like we were taken advantage of. I highly recommend this dealership. You will not regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Terry Layman is outstanding!

We shopped several dealerships before coming to Huffines. During my shopping, I called Huffines about a car shown on AutoTrader and Terry Layman answered my call. He explained that someone else was about to buy that car but asked what I was looking for. I really thought nothing would come of it, but several days later Terry called me to describe a vehicle that had just arrived. When I went to look at it, Terry wasn't like all the other salespeople I had met. No pressure, just service and a real desire to help me find what I wanted. Needless to say, Terry took great care of us and we bought the car. I've already recommended Terry to two friends and I hope they follow through. I'd work with Terry again without any hesitation. Thanks again, Terry! And thanks to Huffines for being a different (better) kind of dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.