Huffines CDJR of Lewisville

Excellent service and was kept informed of all work as it progressed. I definitely recommend Huffines service and Sean Smith if you need Jeep service.

Service is always great here. I drive 17 miles to come to this dealership as opposed to going to one nearer me in Justin, TX because the service here is excellent, time to repair is short, and service advisors like Trey always keep me informed as to work and progress.

I have been taking my 2007 Dodge 2500 diesel to Huffines for years for service. Only once have I had bad service and that was when I left my truck overnight for a service. I had filled it up on my way to the service department. After I left the dealership I noticed my truck below a quarter of a tank. I again filled it and pumped 25 gallons to top it off. I reported the theft to the shop supervisor and got no solution. I told them that they had a thief who had a way to pump 25 gallons of diesel out. My truck has had a/c repairs twice prior to this service. This time air was not coming out of the dash vents at full force like a hose had slipped off. I was told that to correct this problem the part was $3400.00. No way would I spend that much on a 12 year old Dodge. The only saving grace was the fact that my Service advisor, Trey Bullion, was honest with me about my truck repairs. My Dodge only has 45000 miles and this was the third problem with the a/c system. No more dodges for me.

Everyone exceeds my expectations every time I go in to the dealership. All they do is get better and better..I will be back for my next purchase in another year

I was charged for "shop supplies" not used. It takes a screwdriver to change a combination switch.....no shop rags, no lubricants, no solvents and no first aid supplies. According to the combination switch removal and replacement procedure specified in the 2006 DaimlerChrysler, Vol. 2 of 6, pages 8L-138 thru 8-140 it only takes a screwdriver. I know you take a percentage of a part of the invoice and call that shop supplies but how, if ever, do you inform the customer up front that he and/or she is about to the charged for phantom items. Other shops may have the same policy but multiple rip-offs don't make fair and friendly business practices.

We have purchased half a dozen cars at Huffines in Lewisville over the past thirty years. Every experience has been pleasant and professional. This time was a 2020 Jeep Gladiator Rubicon!

The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to help get my repairs handled and issues under warranty addressed. The sales team that sold my wife her 2019 Dodge Durango was fantastic. I have yet to be disappointed in the dealership. Now when it comes to the 2019 Dodge Durango, well that's a different story as we are now in month 3 of waiting on parts for my wife's Durango. Very disappointed that the service manager and Huffine's service team is in wait mode waiting on Chrysler to find a replacement part for a $55,000 vehicle. I expected much better. Will probably go back to a Ford if we can't get this resolved soon. But as I stated, the mechanical issue is a Chrysler issue, not a Huffine's Dodge Dealership issue.

Very friendly staff and attention to detail. They took care of my son’s repairs and even found me a coupon!! Mike was attentive and had great communication with me during the process.

I went for an oil change and technician forgot to put the oil change reminder sticker. It is not the first time it happened to me at this location. Everything else was ok.

Had the best experience at this dealership than Ive ever had before. Daniel did a great job at helping me find the right car for me.