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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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RAM EcoDiesel Repairs

HCJDR recently did work on my RAM related to the EGR coil recall. Shortly after the check-engine light came on (again). Took it back, HCJDR put me in a loaner. It turned out the CAT converter was failing because of the EGR issue. All work was done as warranty work. They know how to do the "right" think for a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick & easy....just like I wanted

I own a business in Lewisville and came in with a specific need and price and not wanting to spend a lot of time looking or haggling over price. David Webb was able to get me what I wanted and pretty darn close to what I wanted to spend. I appreciate being able to buy a truck and get in and out within an hour! I also wanted to pay with a credit card,and he made that happen too. Thanks to David and Bill for making my purchase easy. Marcus Mears Macarthur 121 Tire and Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New purchase...great experience

My wife and I purchased a new Pacifica at Huffines in Lewisville and it couldn’t have been a better experience thanks to John Sheppard. He made us feel welcome and was the absolute best when it came to answering all of our questions and walking us through the process. Thanks also to Bill (finance) and Racheal (designs) who were very helpful and made sure we understood our options. We never felt pressure from anyone and if I were in the market for another vehicle John would be my first call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

dangerous

they left a major part disconnected. It was a gear switch that was hanging down draggin the ground. Probably would be dangerous if my husband would not have checked it out first before we drove off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Took care of us!!!

I appreciate all the help Terry provided. Whatever issues arose in the process, Terry helped us get through them to get the perfect vehicle for my wife. My wife is happy so life is great around here! Thanks again Terry and Huffines!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Door lock problem

Doors would not stay locked. Was fixed in one day. Problem was diagnosed to be a problem with the key. Key was replaced and reprogramed to work correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great help

After troubleshooting for a couple of days, was unable to determine exactly where the last leak in my EVAP system was. Brought into the service department and they were able to find it. Great job! This visit is starting to restore my confidence in the service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Focus on Customer Satisfaction

I came in several months earlier to look at some trucks and despite the fact I was not ready to buy at that time, Patrick spent considerable amount of time assisting me and candidly answering my questions. So I went back to him when I was ready to buy 6 months later. I knew exactly what I wanted and Patrick (and others) worked to ensure the truck I wanted to purchase was made available to me. There was no attempt to steer me in another direction; rather, they helped to ensure I was satisfied. Patrick is an excellent salesman and knows the products he sells. More importantly, the focus was on customer satisfaction rather than just selling a vehicle. An important distinction for me in choosing a dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and staff

Great reception upon arrival from Oklahoma. Vehicle was super clean inside and out. Salesman was knowledgeable and helpful. Would highly recommend Huffiness, worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Great experience. Air conditioner repair ended up being more extensive than I was expecting although the team at Huffines helped wherever they could and provided prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.