Reviews
Great buying experience
Buying a Rubicon was a great experience. They went above and beyond to ensure that I was completely satisfied. De’Arien was the ultimate sales professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!
A few months ago the timing chain broke on my 2016 Charger. I had it towed in to Huffines and they were great. Found the problem right away and got it fixed fast and under warranty. Trey was great. He is very easy going and easy to work with too. Great communication too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service experience
Always a great service experience. Fast and friendly. In and out within an hour, and a nice waiting area that is clean and clutter free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Friendly pleasant staff, prompt service. The waiting area is clean and seats are comfortable. Vehicle was ready sooner than I expected. Future maintenance was discussed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trey was very helpful
Overall, really good. Trey was very personable and kept me informed well. One suggestion: the concession area needs an upgrade. For example, the tea drawer was totally empty. And a couple other touches, at very low cost, would really help to give it a warmer feeling. But overall, it was good.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
The staff is quick, keeps you in the loop and does a great job! Would definitely recommend and will continue to take my car there going forward!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott is the best
Quick and easy buying experience Scott was great found the exact truck I wanted at a great price looked at several dealerships but would only buy from Huffines beat every one on price and service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Experience was great!
I just purchased a Jeep from Huffines of Lewisville with the help of salesman James Wilkinson. He was pretty straight forward and kept me informed. He went above and beyond without the normal sales gimic. I highly recommend James Wilkinson and Huffines Chrysler Jeep Dodge Ram of Lewisville. Service was great. Thanks from the Waller Family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very unhappy due to numerous trips and issues still exist.
My issues with my car vibration and the scratching of vehicle rims have left a very pad taste in my mouth.. Also, my experience with Chrysler Custom Care was poor. This is my 3rd Chrysler 300 and will be my last. I do not want another Chrysler product. I spoke to Goodyear about the new tires that I purchased through the dealership and is still waiting on Nick Romerhausen to call me back. Per the Goodyear Corporate Service center he was suppose to give me a call switching out my new tires. I have a total of 4 wheel balances at the dealership and one at a Goodyear location and still have vibrations at higher speeds with my vehicle.. The explanations that I have provided are satisfactory.. Even the prior front work they did it was back and forth trying to get a straight answer. My vehicle has never drove worst. So at this point I am very unhappy. My experience has been shared with my co-workers who knows that I take very good care of my vehicle and also church members. I just want my issuers resolve so that I can move on. Please keep in mind I do blame Chris Tucker he is only communicating work the people in the work bay is communicating him. Nick and Scott has tried to assist, but my issue still exist.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Buying experience
Everything was better than expected! We bought a truck for well under msrp. I feel we got a great deal. My wife was pleased, so we are all good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
