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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great dealership!

Best experience at a car dealership I've ever had. Listened to what I said and worked with me to meet y goals. I will definitely recommend the to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

Went in for an oil change this week. As always, the level of service was exceptional. Friendly, efficient staff and a clean, comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

GREAT experience

Barry made the entire sales, and overall, experience amazing. There was never any pressure or hassle in terms of the vehicles I came in to see, unlike other dealerships I've gone to that try and force a vehicle on you the second you show the slightest interest. Bill was a great help in finance, even getting me a better deal than my pre-approved loan. These guys are both great, and I recommend this dealership to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil/tire rotation

Chris was my service person and he was very helpful. The only issue I had was when I left the service shop I called back and was concerned about the excess road noise I heard coming from my tires. Chris said because of the thread wear I had on two of my tires it could cause the excess noise. I just wanted to make note of this issue and hope the noise will subside a bit after some road miles. David

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

vehicle check light came on

Jerry Canstanedo was very responsive, courteous, offered loaner and explained what was wrong and what needed to be done. Due to all the negative publicity regarding the Ecodiesel, I was apprehensive but he explained this “fix” would take care of it. We have loved our 2014 GC Ecodiesel and have had no issues until now at 75,000 miles. His experience and effort to do the right thing is a real asset to Huffines business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pre-holiday late evening oil change

I showed up at about 5:45 on Thanksgiving eve not knowing what time they would close & asked if they could still do an oil change. They said of course! They got it taken care of & I was on my way very quickly having had a nice visit with Mike & Phil during my wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Ram 1500 Larmie

I searched every dealership for a Ram 1500 that had the options I was looking for. I did visit other deanships and even test drove a few trucks. I finally stopped by Huffines and they had the truck with all the options I wanted and even some extras. Daniel Rosas was my salesman and he did a fantastic job. I have bought several vehicles over the years and this was by far the easiest transaction on a new vehicle I have ever done. Daniel was very professional and he worked very hard to get the price I was asking for on my trade and on the new truck. I couldn't be happier. Thanks Daniel. I would also like to thank Bill Brand that completed my sale. He informed me of all the options available during the finance with no pressure on adding additional items. Each employee from managemet, parts and finance came to greet me while I was waiting for my paperwork to be compiled to introduce them self and let me know if I needed anything they were there to help. Low pressure, very professional and easy transaction. If your are in the market for a new vehicle I would highly recommend Huffins in Lewisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service good service person and I would bring my...

Great service good service person and I would bring my other truck here for service work . And I will recommend the service department to friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Servicing my jeep

Jordan and team did a great job assessing the problems and keeping me informed along the way. He was friendly and informative, and I appreciated the complimentary uber ride home so I didn't have to wait at the dealership or figure out transportation needs that afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Charged for work not done

Went in for oil change, specifically said no to tire rotation. At payment time I'm quoted for oil and tire rotation? When I questioned tires they offered to put them back? Then after looking again at my original WO, stared they did NOT rotate tires. Chalk it up to human error, normally get good service here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.