Reviews
Fantastic service! Great atmosphere!
Chris was great. Explained everything, very satisfied with service, was done in time frame promised. All my concerns where addressed. Very nice staff and very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous!!
I always bring my Jeep here for service. No pressure and true family atmosphere! Never a complaint when I come and they always take care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A Pleasant and totally painless process buying from Huffines
Everyone was professional and very knowledgeable about their vehicles and so helpful in finding what I wanted and not just what was on the lot. We placed the order and it came much quicker than they thought. What a great surprise, thank you Huffines!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and Terry is a down to earth person
Terry and Bill are incredibly knowledgeable and professional. We checked out the car and purchased this lovely grand Cherokee in 2 days. I highly recommend them to anyone who needs a new car. It was absolutely worth the drive to do business with the Huffines team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Poor communication.
I brought my vehicle in for service on Wednesday about noon. requested oil change, tire rotation and transmission check. I was told the vehicle would be ready Friday. I heard nothing so I called Friday pm and was told it was awaiting the transmission service and it would probably be Monday. I heard nothing so I called Monday evening. I told the service advisor that I needed my vehicle back as I had already incurred $250.00 in rental car expense. He said that it would probably be ready Tuesday and he would call in the morning. Received a call from service advisor Tuesday am saying he was going home sick and someone else would call. No one called until Wed. afternoon and I was told my vehicle was ready. Awful communication!! Total rental car cost of $287.00. Transmission still made noise. I was told the mechanic could not replicate the noise so no service was performed. All that waiting and rental car expense for nothing.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Trey was amazing
No one like to have to get their car repaired. My AC gave out. Trey was able to quickly get me scheduled and provide a loaner. He was very personable and really cared about my needs and my work schedule. I would not go anywhere else. I bought my vehicle there and have it serviced there. They do not just sell vehicles, they take care of their customers with great care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simply Put- The Best
I am leaving a 5 Star review for this locations- service center. Our rep-Sean was amazing and was very diligent at keeping me in the loop on the progress of our vehicles repair list. We have been to many dodge dealerships over the years and this one tops the list! Do not hesitate coming to this location!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service
The service was excellent and can I recommend the service to my family and friends so,the only thing can I say this place is super.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experiance
This purchase was one of many that I have done with Huffines over the last 20 or so years. All the employees really know their product and how to make purchasing a vehicle really nice. My contact, David Webb, always has my best interests as his prime concern. If there is one place left the still goes by the saying that "the customer comes first" it is Huffines.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Retired and living in a remote location, I have been searching online for the perfect Jeep to replace my older Jeep. I found exactly what I wanted 500 miles away at Huffines. They delivered the Jeep and the condition of the Jeep was much better than I expected. Terry Layman was very helpful and knowledgeable about this particular vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
