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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Fantastic service! Great atmosphere!

Chris was great. Explained everything, very satisfied with service, was done in time frame promised. All my concerns where addressed. Very nice staff and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fabulous!!

I always bring my Jeep here for service. No pressure and true family atmosphere! Never a complaint when I come and they always take care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A Pleasant and totally painless process buying from Huffines

Everyone was professional and very knowledgeable about their vehicles and so helpful in finding what I wanted and not just what was on the lot. We placed the order and it came much quicker than they thought. What a great surprise, thank you Huffines!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and Terry is a down to earth person

Terry and Bill are incredibly knowledgeable and professional. We checked out the car and purchased this lovely grand Cherokee in 2 days. I highly recommend them to anyone who needs a new car. It was absolutely worth the drive to do business with the Huffines team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Poor communication.

I brought my vehicle in for service on Wednesday about noon. requested oil change, tire rotation and transmission check. I was told the vehicle would be ready Friday. I heard nothing so I called Friday pm and was told it was awaiting the transmission service and it would probably be Monday. I heard nothing so I called Monday evening. I told the service advisor that I needed my vehicle back as I had already incurred $250.00 in rental car expense. He said that it would probably be ready Tuesday and he would call in the morning. Received a call from service advisor Tuesday am saying he was going home sick and someone else would call. No one called until Wed. afternoon and I was told my vehicle was ready. Awful communication!! Total rental car cost of $287.00. Transmission still made noise. I was told the mechanic could not replicate the noise so no service was performed. All that waiting and rental car expense for nothing.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Trey was amazing

No one like to have to get their car repaired. My AC gave out. Trey was able to quickly get me scheduled and provide a loaner. He was very personable and really cared about my needs and my work schedule. I would not go anywhere else. I bought my vehicle there and have it serviced there. They do not just sell vehicles, they take care of their customers with great care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Simply Put- The Best

I am leaving a 5 Star review for this locations- service center. Our rep-Sean was amazing and was very diligent at keeping me in the loop on the progress of our vehicles repair list. We have been to many dodge dealerships over the years and this one tops the list! Do not hesitate coming to this location!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service

The service was excellent and can I recommend the service to my family and friends so,the only thing can I say this place is super.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experiance

This purchase was one of many that I have done with Huffines over the last 20 or so years. All the employees really know their product and how to make purchasing a vehicle really nice. My contact, David Webb, always has my best interests as his prime concern. If there is one place left the still goes by the saying that "the customer comes first" it is Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Retired and living in a remote location, I have been searching online for the perfect Jeep to replace my older Jeep. I found exactly what I wanted 500 miles away at Huffines. They delivered the Jeep and the condition of the Jeep was much better than I expected. Terry Layman was very helpful and knowledgeable about this particular vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.