Reviews
The In and Out Crew
I came in had an idea of what I wanted but for sure I wanted to get in and out quick and James Wilkinson and the team made that possible. Now I’m telling all my friends about the In and Out crew over at Huffines Lewisville and don’t forget about Oscar and all of his knowledge and comparisons at the custom Mopar design station adjacent to the dealership. This feature surely saved me time and money because any work done by them is guaranteed for life. Shouts out to the In and Out Crew @ Huffines Lewisville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
It took a few weeks, but they found me the vehicle I wanted and at the right price. Salesman, Hamed, was easy to work with and too pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks to Hamed Awadi
Many THANKS to Hamed Awadi for making my wife's dream come true!:) She was dreaming about the sporty car and she got it finally! Thank you so much for the great customer service and centricity provided during the time we spent at the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First buying experience
Awesome first time buying experience. Everyone was friendly and James is the man! Highly recommend these guys! They took care of me for sure. James is a funny friendly guy that will do anything to get what you’re looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good deal and easy purchase process
My partner and I needed another car that fit our budget, recent model year, and some must have tech. A listing popped up for a service vehicle at Huffines that checked the boxes so we contacted to inquire. W're in Oak Cliff so it's a bit of a trip to Lewisville, Larry Holtzclaw was matched as our sales contact and even though he was scheduled to leave about the time we were to arrive he stayed around to help. Ended up he stayed for quite a while to ensure we got through the process. Bill Brand was great to work with too, made the business side of the purchase quick and painless. Overall great customer service, next time we're in the market Huffines will be at the top of the list.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our New Car guy!
Zach Victory did an excellent job, he was able to find the perfect vehicle for us. We will definitely be coming back to him for our next vechile. Everyone we talked to were very friendly and willing to help! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful with my issue
Trey was helpful in trying to get the problem resolved on my 2019 Durango. I had a family emergency and he was understanding in regards to situation. We got the truck back with what we believed to have resolved the problem. It worked for a few days. Unfortunately the original issue has returned. Trey was helpful in getting my Durango set to be re-diagnosed on Tuesday. Hope we can pin down the problem. We love the Durango but it seems to be plagued by electrical or software issues
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Chrysler Pacifica
From the moment of my arrival, I was treated with courtesy, promptness and resolution to my request for a state inspection. The work was done in a very short period of time. I was "out the door and on my way to do other errands for the day", in no time at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frisco's loss, Lewisville's gain
My check engine light came on a few weeks ago, so I took it in to the Frisco dealership near my office. They had my car for 4 days, gave me a dirty rental (which they charged me tolls and a $250 deposit), and then they replaced a part that wasn't even causing my check engine light to come on. So I eventually got my car back from them and 3 days later, the check engine light came back on...I took it in to the Lewisville Jeep dealership and they took care of me. They gave me a complimentary rental and had the sensor fixed within 24 hours. I will only go to Lewisville Jeep now, no question.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Process
2nd vehicle in as many months and the service has been fantastic. Great experience in sales with Surya. He was very responsive and great communication with no pressure. Oscar in parts is incredibly knowledgeable and great communication skills as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
