Skip to main content

Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

Want to share your experience with this dealership?

Write a review

Terry Layman is the f**kin man

So pardon my overt directness and my excessive cursing, but this dude has got me f****n jazzed. So for reference I’m in the Marine Corps stationed in Florida, and I stumbled across a truck Terry had in his inventory. This truck was an absolute banger, and to be honest with a truck this rad at a price this good dealerships try to screw you. You know when they have a cool looking vehicle at a low price but say there’s a cam shaft that is grinding itself and is degenerative and the only way to fix it is an entirely new engine? Maybe that’s just me. But either way Terry was entirely transparent! He told me exactly what was up with the truck, the good bad an ugly. I had my dad roll through (as I’m out of state) and Terry gave him the same hella good treatment. Then when we got to a price on my trade in (which didn’t bone me, it was honestly more than I thought it was worth) and a monthly payment he said he was willing to hold the truck a week until I could get in town to check it out, he even took it off the internet! My buddy (who is a car salesman at a Range Rover) was shocked that he was both willing and able to hold a car, at all let alone a week. But Terry, oh LAWD terry had my back! On top of that, this truck had some gnarly cool (and expensive) mud tires. They still had a decent chunk of tread on them. But TERRY?! My main squeeze TERRY?! He said no. Not good enough. New freaking tires. No cost. He would not sell a subpar vehicle, especially to a military man. I came in a week later, and everything he told me over text, he stuck to. No gimmicks, no BS. Terry Layman is the man, he will hook you up with a vehicle that works, you can afford, and will leave you with a smile. Good sh*t. Terry, Huffines was great. Would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Terry Layman knocked it out of the park again

This is my second vehicle from Huffines Lewisville in the last year, both times with Terry Layman. He went above and beyond and was great to deal with. My wife will be looking for a car in about a year and he will be my first call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful customer service

Best customer service ever! They worked around my schedule, and they also gave me the best offer! I had so much going on at the moment and it was one less thing to stress about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My excellent experience at Huffines Service Department

Mike Barnette took excellent care of my 2019 RAM Longhorn and did the neccessary research required to resolve the various issues my truck was experiencing. He went beyond what was needed to resolve all the problems with my truck. I would highly recommend Huffines Service Department for repairs to your vehicles. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

GREAT

Always GREAT service with Jerry Castaneda. We will continue to bring our vehicles to him. He is knowledgeable, friendly and helpful. No job too small.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was pleasant

I was looking for a Dodge Ram 2500 and had found 3 of them that I was interested in. All three trucks were at different dealerships. After dealing over the phone with the different salesman I decided to go with Huffines. It had been a long time since I dealt with a car salesman and it has definitely changed over the last 25 years. I'm not use to dealing over the phone. Needless to say I guess I'm happy but not use to the higher payments but I'm glad I got the truck I wanted. Scott Bradley was the salesman and he was very accommodating and also the finance lady (Rachael) was great and very helpful. I appreciate both of them in making the transaction smooth. Who knows I might be back one day. Doug & Sandy Lowery

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience

Chris Tucker did an excellent job of helping me with my issue. I was very pleased with how well he explained my issue to me and how it was repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good Experience

I recommend the Huffines sales and finance team. They were attentive, patient and friendly - making our buying experience quick and painless. Their parts department team was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dissapointing

First off I would like fo say that Sean my service advisor was awesome and I don’t think this is on him. I took my van it at noon’ish on 10/9 and was told it would be ready in a day and a half. I called Thursday afternoon to see when it would be ready and they hadn’t looked at it yet and said it would be ready Friday (not a day and a half). I don’t have any other vehicles so this put me in a bind. Anyway, my brakes squeek when I back the vehicle up but they test drove it and couldn’t replicate it. I backed the vehicle up 10 minutes after I left the dealership and the brakes squeeked. I would think that even if you can’t replicate it maybe check the brakes anyway? I wouldn’t make this up. Anyway, now I need to find a service center that will take a closer look.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Simple - Like Car Buying Should Be

We were directed to Huffines by way of Cars.com, as we found the exact Jeep Grand Cherokee I had been looking to buy. My husband and I were promptly contacted by Terry to schedule a time to visit. Terry was pleasant to work with and very honest. I was pleased to learn about the history of Huffines and the deep roots the family has in the Dallas market. I LOVE my new Jeep! Thank you to the Huffines team for helping make my dream a reality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.