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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Straight forward, no hassle experience

I appreciated that this dealership had transparent pricing up front on their website for the truck I was interested in, which made it a no-haggle process which resulted in a good value for both sides. And it was refreshing to have a sales rep that was very knowledgeable about his product and took a consultative sales approach, no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No hassle buying process

I called ahead about the vehicle I was interested in and Terry had the keys ready for me to test drive when I arrived. He went over the features of the vehicle and helped me make my decision to purchase without any pressuring. He also offered for me to view similar vehicles to make sure I knew the other options. Buying was easy and no extras were pushed on me that I didn't want. Overall had a great experience and would buy here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I walked in found the love of my life...

I was so excited to see the car !!! I walked in was greeted by a sales rep on floor then when I saw the car I fell in love with i was happy to be greeted by another sales rep Ken Steele and was helped immediately and got to test drive the vehicle and it was so awesome to know I could walk to a no hassle price dealership and know I was getting a good car!!! And when we went to sign my papers omg we had the best title person Jeff I was very happy to be able to speak and joke around ...Thank you so much !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Another great service experience.

Burned out headlight turned out to be multi part electronic type, one component not in stock. Service worked with me to arrange acceptable schedule and price. Fully satisfied, again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership!

I've been taking my 2016 Hellcat to Huffiness Dodge Lewisville for about three years and have had excellent service. I regretfully did not buy my Hellcat from this dealership because I was to impatient to wait for the Hellcat I wanted. However after such great service I had told my service adviser when I was ready to get another car I was going to buy it from them simply because of the great service.Well, I just bought my 2019 Ram 4x4 crew cab and its been a great experience so far ! Surya, my salesman was great to work with and made my car buying experience enjoyable. No messing around with numbers, just straight forward all the way. Well, and a few jokes here and there. :-) But seriously, This dealership is amazing ! Jeff in finance was also great to work with. He actually found a couple of ways to help me on the numbers so I saved a little more! If you are looking for a new Dodge, then check them out, you wont be disappointed. Great all around dealership !! Thanks again Surya, Jeff and Ziha !! Tommy Walker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

I am very impressed with the customer service and continuity of care from this dealer. I brought my Jeep Renegade in for a recall, and I had an oil change/tire rotation done as well. My car was ready early, and I was pleased to find out about the free roadside assistance/tire coverage in between oil changes. I definitely feel that my vehicle got better service here, and I will be back! I found the check-in process/parking confusing (it's across a street from the showroom), but I will know for next time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Simple and Transparent

I went to 7 different dealerships to buy a truck. When getting down to the final numbers, 6 out of those 7 added on all sorts of miscellaneous fees, advertising expenses, and mandatory "theft recovery packages" that would boost the price from $2k-$6k from my original quoted price (not including TTL). When Surya Bhasin called to see if he could help, I explained my frustration and he said to just come in and about how Huffines doesnt do that. Sure enough, no crazy fees, no haggling, no hard selling, no bait and switch, no suprises, just simple transparency. Since my other experiences left me trying to figure out what the catch was, Surya was very patient with me until I realized that there was in fact no catch. Jeff Bockemehl was the first transparent finance manager who didn't mysteriously increase my sales price, or force the additional insurances to the point of me walking out of the dealership like the other 6 before or . If you are price shopping online add at least $2k to the price they have at every other dealership in made up fees. Save time and stop by here instead, these guys will give you a way better deal without trying to nickle and dime you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service department

It took my vehicle in for service and it took longer than anticipated so the service manager made sure I had a vehicle until the next day. They never try to “hard sell”any repairs and are always looking out to save me money. I won’t take my vehicle anywhere else for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hamed was the Best

My sales person was very helpful and willing to go the extra mile to make me happy when it came to the purchase of my pickup, from the start he understood what i wanted and how to get me there. Im happy with the experience and highly recommend these guys to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Service in DFW

The Huffines team is top the line. They will get your vehicle going again quickly. Ask for Paul Aceto, he is an excellent service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.