Reviews
Recall notice leads to repair list.
Took a 2010 Jeep wrangler in for 3 recalls. They hadn't had the vehicle 2 hours when I recieved an automated request to make a couple thousand dollars in additional services. Fortunately I took the time to realize what the phone message was and decline the services. It would have been very easy to have responded and showed up to get my jeep and find a large bill waiting for me. I would never recommend the dealer service center for any work outside warranties or recalls and even then you have to pay attention to their activities. Also there were several people waiting for loaner cars and we had to wait while he left his desk to get his morning monster drink.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My third car purchase from the same salesman
This is the third vehicle I bought from Huffines Mr Terry Layman is my go to salesman. I like Huffines and in particular Terry because of your no-nonsense quick and efficient way of getting things done. Next time I go to look for a vehicle it will be at Huffines and hopefully Terry will be my salesman thanks guy's you're doing it right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and courteous customer service
All the individuals who helped us were very professional and courteous. They were understanding and patient, and best of all, NOT PUSHY at all! They responded to our questions in a timely manner, and worked diligently to get the deal done. Thank you for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My go to service center
I have been using huffines service for about 5 years. I drive lots of miles for work so I have had plenty of dealings with the service department. They are always fair and honest and fix it right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil change
I came in for my first oil change. I didn't have an appointment but I was in and out in 20 minutes. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Service department was friendly and efficient. This was a recurring problem that has in the past not been fixed. I believe that it is a design problem. Service area listened and recommended leaving the vehicle to be checked out. I was provided with a very nice car to drive. So far problem has not recurred.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
By far the best!
I have had three cars in the past 6 years. My first was a Jeep Compass, bought at Huffine’s everything was easy with them. I felt like family, and they always had a loaner car ready at the service center. The service center people have always been friendly, never tried to overcharge me and have always gone above and beyond to take care of my Compass, and now, my Wrangler. The Ford Escape I had in between was a nightmare. Never buy a Ford. Not because of the car, but the dealership people, service people, and customer service people for Ford were all nightmares. I bought my current Wrangler from a GMC dealership, and same situation. The service center is awful. I will take my cars to Huffines every time over any other service center, and they will be my first go to for car buying from here out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great!
Over the two months of searching/deciding the right car for me, Hamed did everything and above to help me get the best price/deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Jordan is always friendly and goes above and beyond to make sure the issues that may be going on with my car are taken care of. Thank you, Jordan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service!
Service was great! Very professional dealership. Very personal and kept me updated thru whole process. Vehicle was fixed in timely manner and very satisfied with the work done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
