Skip to main content

Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

Want to share your experience with this dealership?

Write a review

Recall notice leads to repair list.

Took a 2010 Jeep wrangler in for 3 recalls. They hadn't had the vehicle 2 hours when I recieved an automated request to make a couple thousand dollars in additional services. Fortunately I took the time to realize what the phone message was and decline the services. It would have been very easy to have responded and showed up to get my jeep and find a large bill waiting for me. I would never recommend the dealer service center for any work outside warranties or recalls and even then you have to pay attention to their activities. Also there were several people waiting for loaner cars and we had to wait while he left his desk to get his morning monster drink.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My third car purchase from the same salesman

This is the third vehicle I bought from Huffines Mr Terry Layman is my go to salesman. I like Huffines and in particular Terry because of your no-nonsense quick and efficient way of getting things done. Next time I go to look for a vehicle it will be at Huffines and hopefully Terry will be my salesman thanks guy's you're doing it right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professional and courteous customer service

All the individuals who helped us were very professional and courteous. They were understanding and patient, and best of all, NOT PUSHY at all! They responded to our questions in a timely manner, and worked diligently to get the deal done. Thank you for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My go to service center

I have been using huffines service for about 5 years. I drive lots of miles for work so I have had plenty of dealings with the service department. They are always fair and honest and fix it right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

oil change

I came in for my first oil change. I didn't have an appointment but I was in and out in 20 minutes. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Service department was friendly and efficient. This was a recurring problem that has in the past not been fixed. I believe that it is a design problem. Service area listened and recommended leaving the vehicle to be checked out. I was provided with a very nice car to drive. So far problem has not recurred.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

By far the best!

I have had three cars in the past 6 years. My first was a Jeep Compass, bought at Huffine’s everything was easy with them. I felt like family, and they always had a loaner car ready at the service center. The service center people have always been friendly, never tried to overcharge me and have always gone above and beyond to take care of my Compass, and now, my Wrangler. The Ford Escape I had in between was a nightmare. Never buy a Ford. Not because of the car, but the dealership people, service people, and customer service people for Ford were all nightmares. I bought my current Wrangler from a GMC dealership, and same situation. The service center is awful. I will take my cars to Huffines every time over any other service center, and they will be my first go to for car buying from here out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great!

Over the two months of searching/deciding the right car for me, Hamed did everything and above to help me get the best price/deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

Jordan is always friendly and goes above and beyond to make sure the issues that may be going on with my car are taken care of. Thank you, Jordan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service!

Service was great! Very professional dealership. Very personal and kept me updated thru whole process. Vehicle was fixed in timely manner and very satisfied with the work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.