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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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tire rotation and oil change

Service writer Victor did well. He was thorough and service was performed as expected. I would recommend dealership and service center. Dealership may want to wash the car (if you had a car wash). Though I cannot help believe you have arrangement with local car wash for new car sales. When I purchased my KIA I was told I could get my car washed at any Huffines - apparently not this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

4th trip for same issue

Sean is honestly the only reason I go back. He is professional and awesome to work with. The car however has been a nightmare. I have been back 4 times for the same issue and each time, new codes. So far, we have run an update, changed the alternator, changed the PCM, changed the generator and changed both batteries. While they "fix" the issue each time, a new issue with the same results keep happening. I am to the point where I dont trust my brand new vehicle. I am working with Brad, the fleet manager, on a "star claim" and am currently awaiting corporate decision on that. The service department does their job wonderfully. The vehicle; not so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No Surprises

First time I visited Huffines to look at the vehicle it was cleaned and looked ready for delivery. I was there just to test drive and see if this was what I wanted. The price quoted did not change. After I decided to make the purchase again no surprises. I will definitely shop Huffines again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, efficient, good attitude

As always, my service was done quickly and my car was ready while I was still out running errands with a friend. Have always been pleased with my service these past 3 years

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service!!

Brought my car in for a shimmy check and it was fixed in no time. Mr. Chris was top notch friendly and best customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service

Working with the team at Huffines Chrysler Jeep Dodge Ram Lewisville was very easy! They took the time to understand my goals in getting into a new vehicle and worked with me to get a quality car at a great price. Their communication made me feel comfortable and they were very upfront about all fees at the beginning of the process. Surya did a great job working with me on price and following up with my satisfaction on the vehicle after the sale. Would definitely recommend this dealer to everybody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

David Webb really took the time to help me get what I wanted in a new truck. The service was great and I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great game experience

I had a great experience ordering a new 2500 Ram. Brad was very knowledgeable about the vehicle and features which made the process very easy and fast. LOVE my new truck!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best. Experience. Ever.

From the very beginning of my online intrigue of the vehicle to the signing of the car over to me, Huffines in Lewisville was a wonderful experience. Terry Layman was warm and friendly, answered each question I had, and went above and beyond to educate me about Jeeps. There was no pressure to buy a car, but only kindness throughout the test drive process. Traveling from out-of-state, this was appreciated. Truly, Huffines Chrysler Jeep Dodge Ram was THE BEST experience I've ever had at a dealer in my lifetime. I have no critiques of the entire process. Huffines will have my recommendation indefinitely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Back to Dodge

I’ve always been a Dodge fan. I didn’t get my first Dodge till 2012, A Dodge ram 1500 and I loved it! I recently just leased a 2019 Dodge Ram Laramie and boy am I in love all over again! The whole experience was amazing , even third time around. JT and Vince along with made it extra special. Great.Job Dodge I will be back 🙌🏻🥁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.