Reviews
tire rotation and oil change
Service writer Victor did well. He was thorough and service was performed as expected. I would recommend dealership and service center. Dealership may want to wash the car (if you had a car wash). Though I cannot help believe you have arrangement with local car wash for new car sales. When I purchased my KIA I was told I could get my car washed at any Huffines - apparently not this one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
4th trip for same issue
Sean is honestly the only reason I go back. He is professional and awesome to work with. The car however has been a nightmare. I have been back 4 times for the same issue and each time, new codes. So far, we have run an update, changed the alternator, changed the PCM, changed the generator and changed both batteries. While they "fix" the issue each time, a new issue with the same results keep happening. I am to the point where I dont trust my brand new vehicle. I am working with Brad, the fleet manager, on a "star claim" and am currently awaiting corporate decision on that. The service department does their job wonderfully. The vehicle; not so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No Surprises
First time I visited Huffines to look at the vehicle it was cleaned and looked ready for delivery. I was there just to test drive and see if this was what I wanted. The price quoted did not change. After I decided to make the purchase again no surprises. I will definitely shop Huffines again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick, efficient, good attitude
As always, my service was done quickly and my car was ready while I was still out running errands with a friend. Have always been pleased with my service these past 3 years
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service!!
Brought my car in for a shimmy check and it was fixed in no time. Mr. Chris was top notch friendly and best customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service
Working with the team at Huffines Chrysler Jeep Dodge Ram Lewisville was very easy! They took the time to understand my goals in getting into a new vehicle and worked with me to get a quality car at a great price. Their communication made me feel comfortable and they were very upfront about all fees at the beginning of the process. Surya did a great job working with me on price and following up with my satisfaction on the vehicle after the sale. Would definitely recommend this dealer to everybody!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
David Webb really took the time to help me get what I wanted in a new truck. The service was great and I would highly recommend them.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great game experience
I had a great experience ordering a new 2500 Ram. Brad was very knowledgeable about the vehicle and features which made the process very easy and fast. LOVE my new truck!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best. Experience. Ever.
From the very beginning of my online intrigue of the vehicle to the signing of the car over to me, Huffines in Lewisville was a wonderful experience. Terry Layman was warm and friendly, answered each question I had, and went above and beyond to educate me about Jeeps. There was no pressure to buy a car, but only kindness throughout the test drive process. Traveling from out-of-state, this was appreciated. Truly, Huffines Chrysler Jeep Dodge Ram was THE BEST experience I've ever had at a dealer in my lifetime. I have no critiques of the entire process. Huffines will have my recommendation indefinitely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Back to Dodge
I’ve always been a Dodge fan. I didn’t get my first Dodge till 2012, A Dodge ram 1500 and I loved it! I recently just leased a 2019 Dodge Ram Laramie and boy am I in love all over again! The whole experience was amazing , even third time around. JT and Vince along with made it extra special. Great.Job Dodge I will be back 🙌🏻🥁
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
