Reviews
Second time buyer - great customer service!
I have purchased two vehicles from Joe Koubek at Huffines Chrysler Jeep Dodge Ram Lewisville and received the best price and service over local competitors. Joe Koubek goes above and beyond for his customers - when I wasn't fully satisfied with the detail of my vehicle after purchase, he assured me that he would clean everything and got his personal supplies and cleaned my jeep! You don't get that kind of service just anywhere. :)
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
10,000 mile service (oil change, tire rotation)
Chris, the service rep, was very helpful and attentive to my needs. He met the promised time for service completion. I will indeed be back for future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Only place to go
I went to turn in my lease on my wife's Jeep and of course we walked out with another Jeep but in the process I traded in my Challenger for a new Ram 1500. This is the only dealership that I will ever work with, 7th car purchased from huffines and they always take care of us like we are family. Hamed is the best car guy that I have dealt with and continue to return to him as he has worked with us on 5 of the 7 vehicles purchased or leased from Huffines.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
From salesman to finance guy, overall great experience. No hassle. Was right in and out. Didn’t have to go back and forth on trade value.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Group
I trust and will always use Huffines to get my vehicles serviced. They always do a great job at a fair price for any dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top notch service. Your guys go above and beyond.
Your writer was very polite and helpful and kept me informed during the entire process. We've had multiple vehicles in your dealership and the experience has never wavered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and professional experience
Provided complete and truthful answers to all questions. No high pressure sales tactics. Would recommend dealership. Will feel comfortable returning for answers to questions that will inevitably come up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Seemless and pressure less
Buying a new vehicle can be and has been a very stressful endeavor. I expressed this to Terry and he told me he would like to change that perception and in fact did. I was in and out in less than 3 hours which is about half the time of other vehicles I have purchased. I highly recommend Huffines for a pleasant car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
Easy in and out for state inspection, oil change, and tire rotation. I like that they also do an overall check and get you out quickly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Words mean nothing
I was excited to buy my new truck, but after the vehicle was delivered, it was a nightmare. The paint was a mess. My wife and I almost walked away from the deal, but the dealership promissed to fix everything. After 5 times in the shop, the GM promised to replace the truck. Several months later, still no truck. My truck has been in the shop 8 times in less than a year an items are still not fixed. I have lost faith in this dealership. There is always an excuse. At what point is enough enough? Why promise to replace the truck and not deliver?
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
