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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Second time buyer - great customer service!

I have purchased two vehicles from Joe Koubek at Huffines Chrysler Jeep Dodge Ram Lewisville and received the best price and service over local competitors. Joe Koubek goes above and beyond for his customers - when I wasn't fully satisfied with the detail of my vehicle after purchase, he assured me that he would clean everything and got his personal supplies and cleaned my jeep! You don't get that kind of service just anywhere. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

10,000 mile service (oil change, tire rotation)

Chris, the service rep, was very helpful and attentive to my needs. He met the promised time for service completion. I will indeed be back for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Only place to go

I went to turn in my lease on my wife's Jeep and of course we walked out with another Jeep but in the process I traded in my Challenger for a new Ram 1500. This is the only dealership that I will ever work with, 7th car purchased from huffines and they always take care of us like we are family. Hamed is the best car guy that I have dealt with and continue to return to him as he has worked with us on 5 of the 7 vehicles purchased or leased from Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

From salesman to finance guy, overall great experience. No hassle. Was right in and out. Didn’t have to go back and forth on trade value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Group

I trust and will always use Huffines to get my vehicles serviced. They always do a great job at a fair price for any dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch service. Your guys go above and beyond.

Your writer was very polite and helpful and kept me informed during the entire process. We've had multiple vehicles in your dealership and the experience has never wavered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent and professional experience

Provided complete and truthful answers to all questions. No high pressure sales tactics. Would recommend dealership. Will feel comfortable returning for answers to questions that will inevitably come up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seemless and pressure less

Buying a new vehicle can be and has been a very stressful endeavor. I expressed this to Terry and he told me he would like to change that perception and in fact did. I was in and out in less than 3 hours which is about half the time of other vehicles I have purchased. I highly recommend Huffines for a pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Easy in and out for state inspection, oil change, and tire rotation. I like that they also do an overall check and get you out quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Words mean nothing

I was excited to buy my new truck, but after the vehicle was delivered, it was a nightmare. The paint was a mess. My wife and I almost walked away from the deal, but the dealership promissed to fix everything. After 5 times in the shop, the GM promised to replace the truck. Several months later, still no truck. My truck has been in the shop 8 times in less than a year an items are still not fixed. I have lost faith in this dealership. There is always an excuse. At what point is enough enough? Why promise to replace the truck and not deliver?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.