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Bob Tomes Ford

(2,228 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,228 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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We really appreciate Dillon and his team at Bob Tomes

We really appreciate Dillon and his team at Bob Tomes Ford! They went the extra mile for us when another dealership wouldn’t! They do really practice great customer service and care! I highly recommend you give them a chance. They will do you right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

DPROCTOR73, thank you for sharing 5-stars! We're happy to hear Dillon and the rest of our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Friendly and as fast as a dealership can be when buying a

Friendly and as fast as a dealership can be when buying a vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

KCECKERT, thank you for sharing 5-stars! We're glad to hear our team is friendly and fast! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

7th vehicle bought from Bob Tomes Ford by my family

7th vehicle bought from Bob Tomes Ford by my family members within the last 2 months sold by Sedric. Thanks for everything Sed! Bob Tomes should definitely recognize you for what you do for the company!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JERILCAMPBELL, thank you for sharing 5-stars and noting your SEVENTH vehicle purchase from us and Cedric in particular! We can't say thank you enough! We appreciate your praise and we look forward to serving you additionally next time. Thanks again!

Place was awsome willing work us out of a bind with a old

Place was awsome willing work us out of a bind with a old upside down vehicle And help us tremendously om getting a new ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bcrowsey03, thank you for sharing 5-stars and noting that our team helped you out of an upside down situation. We appreciate the opportunity to serve you and appreciate you taking the time to share praise. See you next time. Thanks again!

Great service.

Great service. Dropped my truck off for a oil change and a few recall notices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Aaroncattaway, thank you for sharing 5-stars and noting our great customer service during your oil change and recall service! We appreciate your praise and we look forward to serving you additionally next time. Thanks again!

The staff at this establishment were helpful and

The staff at this establishment were helpful and informative. They made the process easy and met all of my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

cduncan, thank you for sharing 5-stars and noting our helpful and informative team! We appreciate your praise and we look forward to serving you additionally next time. Thanks again!

Bob Tomes Ford went above and beyond my expectations and

Bob Tomes Ford went above and beyond my expectations and made sure I got the exact truck I was looking for with a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

PBLUCASIII, thank you for sharing 5-stars and noting you got the truck you wanted with a great deal! We appreciate your praise and we look forward to serving you additionally next time. Thanks again!

Enoch was great.

Enoch was great. He took care of everything and did as I asked. Everything went pretty easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

dannyscry, thank you for sharing 5-stars! We're happy to hear Enoch is great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Staff was friendly and helpful.

Staff was friendly and helpful. They listened to my wants and need and made the deal work for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

LOVINGMY3AS, thank you for sharing 5-stars! We're glad to hear our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Very attentive, everyone was friendly and welcoming I

Very attentive, everyone was friendly and welcoming I left a happy customer and would visit this dealership in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

latanyahill99, thank you for sharing 5-stars! We're glad to hear our team is attentive, friendly, and made sure you left happy! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!