Bob Tomes Ford

The staff was friendly and easy to work with. I will recommend this dealership to my friends and family

Nice well organized facility with huge inventory friendly staff Jamal located the truck and brought it up front quickly he was very knowledgeable about the vehicle made the deal without any pressure Aaron in Finance was quick on paperwork overall a great dealership

Entire experience was excellent, everyone was extremely professional and very helpful in helping get me into the exact vehicle I wanted.

It was fantastic Making this need more words makes me not want to leave a review. I am only leaving one because Sam was awesome to deal with and made the process very easy

Sales office they are very helpful The car has some points below: Notice loud exhaust sound first running in morning Vibrations when idle

Deceptive. Terrible. I will never attempt to do business with Bob Tomes ford again. I communicated with salesman about buying a vehicle and made an appointment. I was told the vehicle would be ready for me when I arrived. They supposedly had three of that trim I wanted to choose from. We drove two hours to make the appointment and when we arrived the vehicles were non existent. They of-course they tried to sell us other vehicles for several thousand dollars more than the ones we had agreed on. Wasted a whole day on these people.

Deceptive. Terrible. I will never attempt to do business with Bob Tomes ford again. I communicated with salesman about buying a vehicle and made an appointment. I was told the vehicle would be ready for me when I arrived. They supposedly had three of that trim I wanted to choose from. We drove two hours to make the appointment and when we arrived the vehicles were non existent. They of-course they tried to sell us other vehicles for several thousand dollars more than the ones we had agreed on. Wasted a whole day on these people.

Easy to work with. Made the deal work on my budget Would recommend to anyone needing a new car

We had a Friends and Family code and as such looked at an Explorer or Escape. We wanted the Escape but it had over $4,000.00 “added value” costs. I didn’t want those but they said they were already on the car. I said that was a deal breaker and the sales manager Susie he was able to give some a local discount of $2,000.00. It was somewhat insulting and I felt deceptive. My wife liked the car so we got it. I later saw on the MSRO sticker those were negotiable. I am disappointed in the way they did things. I later went back and they did refund the prepaid service plan. They didn’t go over the car with us and when I went back asking about the lug nut wrench the salesman (Levi) and service didn’t know where it was. I found out where it was on You Tube. We still don’t have a second FOB. Travis called us in xxU but other than that it seems like once we drive off the lot then interest was gone. Just disappointed in the overall experience.

Ethan and the service department did a terrific job, and are always dependable and professional.