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Bob Tomes Ford

(2,502 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Tyler was awesome and helped us work through several

Tyler was awesome and helped us work through several vehicles to find the best fit. He walked us through the features of our new F150 and said he is available when we have future questions. We were delighted with the process!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Steve, thank you for sharing 5-stars! We're pleased to hear Tyler is awesome! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Very clean and high-quality F450 used vehicle.

Very clean and high-quality F450 used vehicle. Good price, and honored Certified warranty as advertised after passionate negotiations.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

danielaechols, thank you for sharing 5-stars! We're pleased to hear our team provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again and congratulations on your F450!

The sales department is professional and honest, the

The sales department is professional and honest, the service department is simply outstanding. This dealership is top notch!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Caleb, thank you for sharing 5-stars! We're happy to hear our team is professional and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Wonderful Dealership.

Wonderful Dealership.....Family Friendly and Nice Staff. Ask for "Jenn" in the Used Car Sales and she will take good care of you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Julie, thank you for sharing 5-stars! We're pleased to hear Jenn took good care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Very professional yet friendly and accommodating.

Very professional yet friendly and accommodating. Sales process was very smooth and never felt pressured. Finance team was efficient and made that part of the purchase stress free. Did have a slight issue after purchase but the team at Bob Tomes Pre-Owned sales took care of everything. Huge shout-out to Enoc Suero out Sales Rep. Great service and support throughout the complete process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

pledbe4now, thank you for sharing 5-stars! We're happy to hear our team is friendly, professional and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

This was the second vehicle we bought in one Day from Bob

This was the second vehicle we bought in one Day from Bob Tomes!! They make purchasing vehicles so simple by cutting out games, being straight up and being so informative. Such a great team to work with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

tannersanders1982, thank you for sharing 5-stars! We're happy to hear our team is straight up and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Enjoyed the experience.

Enjoyed the experience. Friendly and helpful. This is my first purchase from them. I have used them for servicing my vehicles, so gave them a try.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JB, thank you for sharing 5-stars! We're glad to hear our team is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

The folks at Bob Tomes were really easy to deal with and

The folks at Bob Tomes were really easy to deal with and super welcoming. Even stayed late to get the job done and answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

chrishatcher, thank you for sharing 5-stars! We're happy to hear our team is welcoming and easy to deal with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

They made the process simple and easy.

They made the process simple and easy. I would recommend anyone in the market for a new truck to start there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

aaron.lawler, thank you for sharing 5-stars! We're happy to hear our team provided a simple and easy process! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

I have bought almost every car i have owned at BobTomes.

I have bought almost every car i have owned at BobTomes. Lance took it very well when I confused myself because i was looking at diffrent dealerships and I kept calling him Logan. I really appreciate that he took it all in stride. They went put of their way to help me get the payments I wanted. And I can not say Thank you enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

cshwhitson19, thank you for sharing 5-stars! We're happy to hear Lance provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!