Reviews
Good selection of vehicles.
Good selection of vehicles. The staff was very attentive, but not pushy. The facilities and location are nice.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
jaxx008, thank you for sharing 4-stars! We're glad to hear our team is attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Communication was excellent, fast easy transaction, did
Communication was excellent, fast easy transaction, did most of the work over text, just came in to sign and drive out, finance was great as well. Salesman was the man, will buy all my vehicles from him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
phillip_900, thank you for sharing 5-stars! We're happy to hear our team is communicative and provided a smooth experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Lance, Chase, and TJ were great!
Lance, Chase, and TJ were great! They were knowledgeable, informative, and patient throughout the buying process. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jzepol2, thank you for sharing 5-stars! We're glad to hear Lance, Chase and TJ are great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
I had the best experience at Bob Tomes McKinney -
I had the best experience at Bob Tomes McKinney - everyone I worked with from the minute I walked in the door. Sales, management, as well as finance department. Ameen, TJ, & Sam were all amazing. No hassle, no gimmick. Great place as well as people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
daimeraex3, thank you for sharing 5-stars! We're glad to hear Ameen, TJ and Sam are all amazing! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
I recently visited Bob Tomes Ford in McKinney, TX, and
I recently visited Bob Tomes Ford in McKinney, TX, and had the pleasure of working with James Merriman. His enthusiasm and commitment to addressing my vehicle repair needs were exceptional. After a thorough inspection, the team efficiently replaced a water pump in just a few hours. I am extremely satisfied with my first visit and wholeheartedly recommend James Merriman and the Bob Tomes Ford Maintenance Team for their outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rod, thank you for sharing 5-stars! We're happy to hear James is enthusiastic and provided outstanding service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
Wade Scott was absolutely fantastic.
Wade Scott was absolutely fantastic. He set up an appointment for me,got my rear camera fixed, and help to get a system install that will help my car run better. Wade Scott is truly the definition of quality customer service. If you ever get a chance to work with Wade Scott, I guarantee you will be satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience at this dealership with my salesman, Jay,
My experience at this dealership with my salesman, Jay, was excellent. I came with a particular price range that I needed to be in for the vehicle I was looking at and they took getting to that number very seriously. After the paperwork was signed though there was somewhat of a delay on the order of a few days between signing and finally receiving the car. This could have very well been a result of bad timing with multiple issues stringing together, but there were multiple days I was told my vehicle was going to be ready to pick up and it was strung out throughout the day to end up not being ready. Communication as to when I would realistically get my vehicle could have been better, but I don’t believe the delay was within my salesman’s control.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TNEITSCH, thank you for sharing 5-stars! We're happy to hear Jay is excellent! Additionally, we appreciate your note regarding the delay in our communication. We will be forwarding your note to the proper manager in order to better serve you in the future. Take care!
Best dealership I’ve been to so far you can’t go wrong
Best dealership I’ve been to so far you can’t go wrong with it at all
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MARKELL, thank you for sharing 5-stars! We're glad to hear our team is the best dealership you've been to so far! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Another great purchase at Bob Tomas ford McKinney …
Another great purchase at Bob Tomas ford McKinney … hassle free experience.. great service ..highly recommend…
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
david, thank you for sharing 5-stars! We're happy to hear our team provides a great, hassle free experience and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
One of the worse buying experiences I’ve ever had.
One of the worse buying experiences I’ve ever had. Would not recommend this dealer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Reevesms, we are so sorry to hear that your visit to see us from Oklahoma was disrupted by a clerical error on the finance application and we can empathize with your frustration. We passed your feedback along to our leadership team and our Pre-owned Director, Daniel Benitez noted he reached out and spoke with you regarding your frustrations. We do everything we can to ensure out of state customers coming in have everything squared away, but unfortunately, this issue was not on our radar. If you need anything additional, Daniel would be happy to assist and may be reached at at dbenitez@tomesautogroup.com or (214) 544-5043. We appreciate the opportunity to assist you. Talk soon. Take care.