Reviews
Making the deal was pleasant, but buyers beware when
Making the deal was pleasant, but buyers beware when buying a used car. The dealer will have added over 2k of their options to be added to the advertised price. I would still recommend giving them a chance, they can’t through for us.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
happylolly1921, thank you for sharing 4-stars! We're pleased to hear our team was pleasant! We also appreciate your feedback regarding the addition of options. We'll be forwarding your note to the proper manager in order to better serve you in the future. Thanks again!
I have purchased multiple vehicles at Bob Times Ford over
I have purchased multiple vehicles at Bob Times Ford over the years. I was so impressed with our current sales person, Edgar. He was so kind, honest, and a joy to purchase my truck from !! 10 out of 10 !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
drmed4, thank you for sharing 5-stars! We're happy to hear Edgar is kind and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Jen went above and beyond to make sure that we found a
Jen went above and beyond to make sure that we found a middle ground in price to make sure the deal went through.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jake, thank you for sharing 5-stars! We're glad to hear Jen went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Cole/ Taylor were great he made sure I didn’t leave
Cole/ Taylor were great he made sure I didn’t leave empty handed Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
kishaindia, thank you for sharing 5-stars! We're glad to hear Cole and Taylor were great! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Had service work done to my 2023 Explorer !
Had service work done to my 2023 Explorer ! Jovanni was awesome at getting me in quickly and getting all work done in less time than normal !!! Love my Explorer because of of the great service provided !! I will continue to buy my cars from Bob Tomes Ford ! And so is my son with his Ford pickup truck !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scam artist Con men.
Scam artist Con men. Not one of the sales men tells the truth. They Reggie too give you contacts and lie about everything they can. Do not do business here
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize that your experience with us was less than excellent and we'd like to speak with you regarding your feedback. Unfortunately without your full name, we have no way to reference your contact information and reach out. We invite you to contact our Pre-Owned Director, Daniel Benitez at dbenitez@tomesautogroup.com or (214) 544-5043 at your convenience. Daniel is anticipating your contact and yearns to see what we can do to better serve you. Talk soon. Take care!
Nate did an exceptional job during the entire process and
Nate did an exceptional job during the entire process and was very professional. Although, we went back and forth over the price for the Truck and my trade in, we were satisfied with the outcome. We had some questions about the paperwork and the pricing. TJ from Financing took few minutes and broke it down in layman terms which made it easier to understand. TJ and Nate make a great team
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bryan, thank you for sharing 5-stars and noting that Nate did an exceptional job serving you! We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!
The service was so great I ended up buying a vehicle a
The service was so great I ended up buying a vehicle a few days after she bought her F250. Everyone was super friendly and helpful, from the salesperson Lance, to the guys in finance to make the deal happen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
jhogan, thank you for sharing 5-stars! We're glad to hear our service was so great you decided to purchase an F250 too! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Very nice people that are easy to work with.
Very nice people that are easy to work with. They made sure the deal was finished quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
katiemack65, thank you for sharing 5-stars! We're glad to hear our team took really good care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
When in to look at cars and was able to test drive one
When in to look at cars and was able to test drive one and ended up buying it. Good customer service, flexible payments and financing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SARYHDZG, thank you for sharing 5-stars! We're glad to hear you received good customer service and flexible payment options! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!