Reviews
I had an outstanding experience buying my new Honda from Lute Riley Honda. From start to finish, the entire process was easy, transparent, and stress free. Even though everything was handled remotely, the team kept me informed every step of the way and made the entire buying experience seamless. With our schedules, home delivery was the easiest option, and it couldn’t have gone more smoothly. Josh personally delivered my new Honda, and his level of customer service was exceptional. He didn’t just drop off the keys and leave. Despite the Texas heat, he took the time to patiently walk me through all of the technogy and features, making sure I was comfortable with everything before he left. I never felt rushed and he genuinely wanted to make sure I had a great experience. It’s rare to find this level of care and professionalism any more. Josh went above and beyond, and because of him, this was one of the best car-buying experiences I’ve ever had. If you’re looking for a dealership that values transparency and truly takes care of its customers, I highly recommend Lute Riley Honda. Five stars and ask for Josh.
I had an outstanding experience buying my new Honda from Lute Riley Honda. From start to finish, the entire process was easy, transparent, and stress free. Even though everything was handled remotely, the team kept me informed every step of the way and made the entire buying experience seamless. With our schedules, home delivery was the easiest option, and it couldn’t have gone more smoothly. Josh personally delivered my new Honda, and his level of customer service was exceptional. He didn’t just drop off the keys and leave. Despite the Texas heat, he took the time to patiently walk me through all of the technogy and features, making sure I was comfortable with everything before he left. I never felt rushed and he genuinely wanted to make sure I had a great experience. It’s rare to find this level of care and professionalism any more. Josh went above and beyond, and because of him, this was one of the best car-buying experiences I’ve ever had. If you’re looking for a dealership that values transparency and truly takes care of its customers, I highly recommend Lute Riley Honda. Five stars and ask for Josh.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Patsy! Josh is a true asset to our team, and we're glad the entire experience, from start to delivery, felt seamless and unhurried. We appreciate the recommendation and hope to work with you again.
This dealership is amazing. Everyone is helpful, friendly, and most of all NOT pushy. They made my vehicle purchase a great experience. The salesman Chuck and the finance guy Markus are 2 of the best at their jobs, putting the customer service at the forefront of everything they do. I will definitely spread the word to family and friends that are in the market for a vehicle.
This dealership is amazing. Everyone is helpful, friendly, and most of all NOT pushy. They made my vehicle purchase a great experience. The salesman Chuck and the finance guy Markus are 2 of the best at their jobs, putting the customer service at the forefront of everything they do. I will definitely spread the word to family and friends that are in the market for a vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words about Chuck and Markus. We're glad the experience felt comfortable and customer-focused, and we appreciate you sharing that with your family and friends.
MR Danjuma made my car buying experience very easy. I knew what I wanted. Lute Riley Honda is a very nice dealership. They offered a fair price for trade in.
MR Danjuma made my car buying experience very easy. I knew what I wanted. Lute Riley Honda is a very nice dealership. They offered a fair price for trade in.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Ron! We're glad Mr. Danjuma made the process straightforward and that you felt well taken care of throughout.
Very at receiving people after selling the car the have called couple of time to check everything is good with the car.
Very at receiving people after selling the car the have called couple of time to check everything is good with the car.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about our follow-up service. It's great to know our team's continued support after your purchase made a positive impression.
Our buying experience was great. Dealership was professional and efficient. Pehlevan Muhammed listened to us and respected our time. Entire process was timely and organized.
Our buying experience was great. Dealership was professional and efficient. Pehlevan Muhammed listened to us and respected our time. Entire process was timely and organized.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Waco Aggie, for sharing your experience with Pehlevan Muhammed and our team. We appreciate your recognition of our professional and efficient service.
Great dealership, Claudio was really helpful with the process . Hassle free and good experience overall
Great dealership, Claudio was really helpful with the process . Hassle free and good experience overall
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback about your experience with Claudio. We're glad the process was smooth and hassle-free for you.
Mr. Ke Chen was the sales associate who helped us and he was very helpful, and explained everything very well. The service and customer service at Lute Riley Honda was great and I will definitely go back and purchase my next vehicle from there.
Mr. Ke Chen was the sales associate who helped us and he was very helpful, and explained everything very well. The service and customer service at Lute Riley Honda was great and I will definitely go back and purchase my next vehicle from there.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Alamgir, for sharing your experience with Ke and our team. We're glad we could provide the helpful service you were looking for.
I've been a Honda customer since 2001 when I bought my first dark green Honda Civic. I had it for 18 years and decided it was time to turn it in. I set up a lease for my first Honda HRV and drove 3 of them until 2026. On May 25, 2026, I came in to turn in my lease and get a preowned 2015 CRV. Muhammad Waqas spoke with me and was the most hospitable, kind, and professional sales person. He was very kind to my husband who is in his last stage of dementia. That kindness scores big points with me all the time. Muhammad answered every question I had and was very thorough throughout the process. A true gentleman and a man destined for greatness in sales and leadership. I've always wanted a CRV. I am Honda lifer.
I've been a Honda customer since 2001 when I bought my first dark green Honda Civic. I had it for 18 years and decided it was time to turn it in. I set up a lease for my first Honda HRV and drove 3 of them until 2026. On May 25, 2026, I came in to turn in my lease and get a preowned 2015 CRV. Muhammad Waqas spoke with me and was the most hospitable, kind, and professional sales person. He was very kind to my husband who is in his last stage of dementia. That kindness scores big points with me all the time. Muhammad answered every question I had and was very thorough throughout the process. A true gentleman and a man destined for greatness in sales and leadership. I've always wanted a CRV. I am Honda lifer.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being such a loyal Honda customer and for sharing your experience with Muhammad. We appreciate your trust in our dealership over the years.
Mellisa at Lute Riley Honda's service department truly stands out with her exceptional customer service. She greets me with a warm smile, making me feel genuinely welcomed. Her willingness to accept my coupon without hesitation shows her commitment to customer satisfaction. Not only is she friendly, but she also goes above and beyond to provide informative answers to my questions, making the entire experience seamless and enjoyable. It's clear that she takes pride in her work and cares about the customers she serves. Thank you, Mellisa, for making my visit a pleasant one!
Mellisa at Lute Riley Honda's service department truly stands out with her exceptional customer service. She greets me with a warm smile, making me feel genuinely welcomed. Her willingness to accept my coupon without hesitation shows her commitment to customer satisfaction. Not only is she friendly, but she also goes above and beyond to provide informative answers to my questions, making the entire experience seamless and enjoyable. It's clear that she takes pride in her work and cares about the customers she serves. Thank you, Mellisa, for making my visit a pleasant one!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Mellisa and our service department. We appreciate you sharing your positive experience with us.
It was an easy process. However I felt that I didn't get fair market value for my Mazda CX-30 2025 trade!!
It was an easy process. However I felt that I didn't get fair market value for my Mazda CX-30 2025 trade!!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about the process. We understand your concerns about the trade value and would welcome the chance to discuss this further with you if you'd like to give us a call.