Capitol GMC

Bryan was the consummate professional. He was perfect. I had a couple challenges and he handled it like a pro. There were a lot of cars brought in and on limited staff Bryan made me feel like I was the only one there. Well done!

jeff was very friendly and attentive to any questions i might have had. even after taking new truck home he followed up on a few things that i asked and he followed up promptly

This review is for the Service Department. We had an excellent experience with Sales. Service, however, has been a nightmare. Our Hummer EV SUV needed service for several issues. Worked with Edward "Eddie" Jimenez and had a ZERO star experience. - Poor customer service - does not address customer concerns and blames customer for his mistakes. This is not unique to Eddie, unfortunately, and this has been the experience for the past 4 times we have brought the vehicle to this center. - Repeated fails to complete requested and agreed upon repairs - Blames the customer for his mistakes and incompetence - If you are a woman - you will be treated as if you are incapable and dumb. My husband wrote down each issue and this list was shared with Eddie Jimenez who confirmed that the 3 issues would be addressed. - Eddie made it a point to tell my husband not to send his wife next time if he wanted the job done correctly. - I have never had issues when taking our other vehicles to Honda, Toyota or Subaru. This has been a RECURRENT issue with GMC Capital Service Center - Management does not address customer concerns - STRONGLY recommend avoiding this place and taking your service elsewhere - Writing this review in order to save others the time and frustration that both my husband and I have experienced with this center.

Great customer service from Josh at capitol GMC. Thank you very much. We appreciate you

The staff made it very easy for me to trade in my older GMC Terrain and get a newer Terrain.

There was Great communication and a great staff thank you We love our new car

Super Duper, Fifteen Word minimum required for this box, whatcha guys doin' in your ratings? if i have non-dictionary spelling, does that count too?

We felt very welcomed the moment we walked into the dealership. Everyone was so kind and welcoming!

Dan is doing an excellent job when it comes to handling the service of my new truck

Dan and the Service team, as always, did a great job with the Denali and had the repair done on time.