Reviews
Very helpful and easy to work with. Was willing to work with me to even meet in the middle.
Very helpful and easy to work with. Was willing to work with me to even meet in the middle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I booked the appointment for a 15K service online. I specified that I wanted that service. When I got there, I specifically asked for the 15K service. I was given a sheet with a ton of useless add ons and was told that they are all part of the 15K service. I come to find out later that they added $1K worth of non-sense to my bill. I am not happy with the service desk at Capitol GMC.
I booked the appointment for a 15K service online. I specified that I wanted that service. When I got there, I specifically asked for the 15K service. I was given a sheet with a ton of useless add ons and was told that they are all part of the 15K service. I come to find out later that they added $1K worth of non-sense to my bill. I am not happy with the service desk at Capitol GMC.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Bryan Yorker and all others are great. Good crew and would go back again. Thanks
Bryan Yorker and all others are great. Good crew and would go back again. Thanks
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and quick Staff was friendly facility was clean and process was well structured Happy
Easy and quick Staff was friendly facility was clean and process was well structured Happy
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great people! Great service! Great Price! Easy to deal with! Thank you Leanna for your help!
Great people! Great service! Great Price! Easy to deal with! Thank you Leanna for your help!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is beyond horse's pile crap on both interactions I've had, I will never go back for their rude xx team. 1. A purchase of a truck in October 2025 was a total cluster and plain old rude non-negotiating jerks, who took more than an hour to produce an offer. I walked out. 2. Warranty repair of a completely dead truck, which ended up being a dead battery and under warranty. There was no offer of a replacement car, so I asked about rental car reimbursement, they kinda said yes and give us the receipts. Since it was overnight for a battery replacement, seriously lame, I submitted my receipts and inquired twice after my submittal and silent as wimpy crickets. DO NOT USE THESE JERKS FOR ANYTHING.
This dealership is beyond horse's pile crap on both interactions I've had, I will never go back for their rude xx team. 1. A purchase of a truck in October 2025 was a total cluster and plain old rude non-negotiating jerks, who took more than an hour to produce an offer. I walked out. 2. Warranty repair of a completely dead truck, which ended up being a dead battery and under warranty. There was no offer of a replacement car, so I asked about rental car reimbursement, they kinda said yes and give us the receipts. Since it was overnight for a battery replacement, seriously lame, I submitted my receipts and inquired twice after my submittal and silent as wimpy crickets. DO NOT USE THESE JERKS FOR ANYTHING.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall the dealerhip is good. Only issue I have is that someone named Johnny Epperson emailed me relative to how satisfied I was with the service. I mentioned an issue to Epperson, asked a question, but never received a response. Not sure why he asked if he wasn't interested in my response.
Overall the dealerhip is good. Only issue I have is that someone named Johnny Epperson emailed me relative to how satisfied I was with the service. I mentioned an issue to Epperson, asked a question, but never received a response. Not sure why he asked if he wasn't interested in my response.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The dealer representative was rude and dismissive. We’ve been customers for over 7 years and this is the first time that it was not a pleasant experience.
The dealer representative was rude and dismissive. We’ve been customers for over 7 years and this is the first time that it was not a pleasant experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Bryan, your service department is one of the best customer service individuals not only knows how to deal with you as well as his product and the services he gives is phenomenal
Bryan, your service department is one of the best customer service individuals not only knows how to deal with you as well as his product and the services he gives is phenomenal
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always gives me helpful information that helps me determine best way to keep my vehicle running smoothly and safe. And, helps me determine most cost effective plans.
Always gives me helpful information that helps me determine best way to keep my vehicle running smoothly and safe. And, helps me determine most cost effective plans.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair