Reviews
Write a reviewWORSE DEALER SHIP EVER.
AGENTS NEVER RETURN PHONE CALLS IN A TIMELY MANNER. NEVER ACCOMMODATED ME WITH A RENTAL AFTER MY 2021 GMC TRUCKS ENGINE STOPPED WORKING COMPLETELY. AFTER GETTING IT BACK A MONTH LATER THE VEHICLE WAS DIRTY NEVER BOTHERED CLEANING IT FROM THE OUTSIDE. GOT IT BACK WITH DENTS AND DINGS. HORRIBLE SERVICE.
WORSE DEALER SHIP EVER.
AGENTS NEVER RETURN PHONE CALLS IN A TIMELY MANNER. NEVER ACCOMMODATED ME WITH A RENTAL AFTER MY 2021 GMC TRUCKS ENGINE STOPPED WORKING COMPLETELY. AFTER GETTING IT BACK A MONTH LATER THE VEHICLE WAS DIRTY NEVER BOTHERED CLEANING IT FROM THE OUTSIDE. GOT IT BACK WITH DENTS AND DINGS. HORRIBLE SERVICE.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Replace touch panel in GMC Denali
We have taken our GMC 3 times to get our touch panel fixed and is still not resolved
Replace touch panel in GMC Denali
We have taken our GMC 3 times to get our touch panel fixed and is still not resolved
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Capital Buick GMC
The deanship has excellent service. Dan Cash is the man to see he is excellent with customer service and treats you with respect and honesty.
Capital Buick GMC
The deanship has excellent service. Dan Cash is the man to see he is excellent with customer service and treats you with respect and honesty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate the kind review and feedback, William!
Flat tire
Flat tire. GMC worked me in. I received a loaner vehicle so I could finish my errands. Within 2 hours, my tire was repaired and I was on my way.
Flat tire
Flat tire. GMC worked me in. I received a loaner vehicle so I could finish my errands. Within 2 hours, my tire was repaired and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the nice review and feedback, Nancy!
Stay away
We purchased from this place and though the vehicle was in good working order, we were lied to many times throughout the process up until the vehicle pick-up. We purchased a Tesla that was not transferred properly by the dealership, which ended up leaving us stranded for a few days at a supercharging station. Additionally, the day we picked up the vehicle, the Sales person mentioned the Tesla connector that came with the vehicle broke the night before. Too coincidental in my book. The final and agreed upon numbers were also different when paperwork was sent. In short, a lot of snake-like behavior and dishonesty. No actual sense of responsibility for what occurred nor an attempt to compensate. Stay away.
Stay away
We purchased from this place and though the vehicle was in good working order, we were lied to many times throughout the process up until the vehicle pick-up. We purchased a Tesla that was not transferred properly by the dealership, which ended up leaving us stranded for a few days at a supercharging station. Additionally, the day we picked up the vehicle, the Sales person mentioned the Tesla connector that came with the vehicle broke the night before. Too coincidental in my book. The final and agreed upon numbers were also different when paperwork was sent. In short, a lot of snake-like behavior and dishonesty. No actual sense of responsibility for what occurred nor an attempt to compensate. Stay away.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Unsatisfactory
Just bought my 2020 certified truck 2 months and felt a pulling and shift gear problem and I took it in to get checked and was charged 249 dollars because you did not find anything wrong with it . I felted I should NOT BE CHARGED since it was certified and barely bought it wouldn?t be charged
Unsatisfactory
Just bought my 2020 certified truck 2 months and felt a pulling and shift gear problem and I took it in to get checked and was charged 249 dollars because you did not find anything wrong with it . I felted I should NOT BE CHARGED since it was certified and barely bought it wouldn?t be charged
- Customer service 1.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Happy Happy
My experience from beginning to end was great. Angelo was great he had everything processed and ready for me...once I arrived all I had to do was test drive sign my forms and I was done...Thank you gentlemen so much.
Happy Happy Happy
My experience from beginning to end was great. Angelo was great he had everything processed and ready for me...once I arrived all I had to do was test drive sign my forms and I was done...Thank you gentlemen so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No communication, dirty loaner car
No communication both days Dirty loaner car Lots of frustration
No communication, dirty loaner car
No communication both days Dirty loaner car Lots of frustration
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
For repairs done
Test drive after repair to ensure job was properly done.
For repairs done
Test drive after repair to ensure job was properly done.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I just
Great Exciting helpful want to help polite professional
I just
Great Exciting helpful want to help polite professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
