Reviews
Patrick was absolutely amazing! He listened to our...
Patrick was absolutely amazing! He listened to our expectations/delivered above/beyond. I will never go to another dealership as long as he is there. 10 stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Brandi Binkley, Customer Loyalty Manager
I bought a great car, Brian was good, manager Jeff was...
I bought a great car, Brian was good, manager Jeff was lovely. After the fact, found they hit my credit 8 times to find me a horrible interest rate with a score of over 815. I complained to them, manager Daryl hung up the phone on me and manager of finance assured me it would not show up on credit. It did. My score dropped 43 points and I am now a fair risk. Beware!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Bobbie, I would like to say how sorry we are that you had a negative experience with us. We strive for 5-star customer service in all that we do, and we truly apologize for letting you down. Please contact me, Brandi Binkley, at Bbinkley@vtaig.com, so that we can discuss further and make this right.
We came into the dealership looking for a SUV with 3rd...
We came into the dealership looking for a SUV with 3rd row seating. Hector was quick to help us find what we needed and answered our questions and gave us plentiful information about the Sequioa. We appreciate his help and willingness to work toward an agreeable price for the vehicle. We are now excited owners of a Toyota Sequioa.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager
excellent vehicle buying experience, Wally was very...
excellent vehicle buying experience, Wally was very knowledgeable with his inventory. found the right vehicle for me that fits my budget and gave me such an excellent deal. I would really recommend everyone to go and see Wally Mahmoud.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager
I worked with him and he is very friendly and...
I worked with him and he is very friendly and professional he give to me good information about cars and prices. Thank you MR WALLY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Brandi Binkley, Customer Loyalty Manager
Great patience and communication with my purchase for my...
Great patience and communication with my purchase for my truck. Did everything in his power to meet my needs and also took care of us during our 4 hour visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager
Brian Johnson is such a nice salesman. He helpEd me out...
Brian Johnson is such a nice salesman. He helpEd me out through my difficult time in life. I am so blessed and thankful to have met him and was able to get a car. I look forward to coming you Brian again to buy more cars for my family. Thank you so much Brian you rock. Happy customer:))
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Great service with Ouss! Very professional! He took care...
Great service with Ouss! Very professional! He took care of me since I walked in. Very polite and knows what’s he’s doing. I recommend him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager
Theo Jones was great! Exceptional customer service. I...
Theo Jones was great! Exceptional customer service. I left satisfied and would definitely recommend! Need a ride Theo J is your guy go see him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager
Excellent!!! Very Profesional Luis he work with us on the...
Excellent!!! Very Profesional Luis he work with us on the deal the we looking and work with our budget, Great job we get our brand new SUV
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager