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Toyota of Richardson

(3,004 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2020 consumer dealer award
New (972) 347-4506 (972) 347-4506
Used (972) 347-0494 (972) 347-0494
Service (877) 438-9875 (877) 438-9875

Reviews

(3,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Richardson from DealerRater.

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Wally was very informative, friendly, and helpful in...

Wally was very informative, friendly, and helpful in assisting me with my purchase. He’s knowledgeable and experienced in sales, and will tend to your specifications accordingly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager

Robert is the BEST. FIVE STARS! He will work with you,...

Robert is the BEST. FIVE STARS! He will work with you, tell you straight forward if a vehicle is worth even worth it, and will work with you on the prices. He made everything so simple, easy and smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Thanks DUDE!

Great service with Mr. Ouss. He is very attentive and knowledgeable. . i want to recommend him with anyone who wants a great service. Thanks Ouss for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager

Contacted me and explained process. Very helpful and was...

Contacted me and explained process. Very helpful and was able to help me purchase a car. Even sent videos of the car since I was from out of town. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Great guy! Really helpful! Helped me get a better car,...

Great guy! Really helpful! Helped me get a better car, more bang for my buck! Got me into a car better, then what I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Brian went out of his way to help us find the specific...

Brian went out of his way to help us find the specific car we were looking for. He came back to us with a fantastic deal. Thank you Brian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

Have worked with Terry for 10 years. I wouldn't trust...

Have worked with Terry for 10 years. I wouldn't trust anyone else in this business. He's the best and this is my 4th vehicle with him. I make one call, and Terry knows exactly what I need and want and puts it all together seamlessly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager

I went to buy a new Camry, he was very helpful in...

I went to buy a new Camry, he was very helpful in answering all the questions I had, made everything clear, very welcoming, friendly, and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Ouss did a great job of providing me with the information...

Ouss did a great job of providing me with the information I requested over the phone and worked hard to get us in and out as quickly as possible once we arrived. We are very pleased with the experience and the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

Amine was very helpful and respectful, went far and...

Amine was very helpful and respectful, went far and beyond to get us the best deal for our car.Very professional, he made our experience great. We will definitely be back for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5 people out of 5 found this review helpful.
Dealer response

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Jonathan Glasscock, Customer Loyalty Manager