Reviews
I super appreciate everything from the sales department
I super appreciate everything from the sales department to finance department. I was shopping for 1 week already and within 2 days Aedan and the team was able to get the terms we were comfortable with. To top it off the vehicle was delivered to me. Super thankful for everyone in Trophy Nissan!
I super appreciate everything from the sales department
I super appreciate everything from the sales department to finance department. I was shopping for 1 week already and within 2 days Aedan and the team was able to get the terms we were comfortable with. To top it off the vehicle was delivered to me. Super thankful for everyone in Trophy Nissan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are efficient clean and professional and very
They are efficient clean and professional and very attentive to what my concerns were and thoughtful
They are efficient clean and professional and very
They are efficient clean and professional and very attentive to what my concerns were and thoughtful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The salesperson was very polite, good atmosphere,
The salesperson was very polite, good atmosphere, everyone was very polite and nice about it,
The salesperson was very polite, good atmosphere,
The salesperson was very polite, good atmosphere, everyone was very polite and nice about it,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the first phone call to Trophy Nissan to walking out
From the first phone call to Trophy Nissan to walking out the door with a new Rogue - it was truly an exceptional experience. Andrew Maritim took fantastic care of all of my needs. He answered all of my questions and was always upfront and clear about pricing. The price over the phone was the same price when I arrived at the store. Bailey was very helpful and insightful with good customer advice and went the extra mile to accolade my needs. Jennifer C. - takes care of her customers! Hands on experience and fair with pricing. Even the finance manager - Cesar was kind and gave good tips and never pressured me about adding ancillary products. Just a great experience overall and would definitely recommend. Oh, and I got a great deal on my new car!
From the first phone call to Trophy Nissan to walking out
From the first phone call to Trophy Nissan to walking out the door with a new Rogue - it was truly an exceptional experience. Andrew Maritim took fantastic care of all of my needs. He answered all of my questions and was always upfront and clear about pricing. The price over the phone was the same price when I arrived at the store. Bailey was very helpful and insightful with good customer advice and went the extra mile to accolade my needs. Jennifer C. - takes care of her customers! Hands on experience and fair with pricing. Even the finance manager - Cesar was kind and gave good tips and never pressured me about adding ancillary products. Just a great experience overall and would definitely recommend. Oh, and I got a great deal on my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealer ship has helped me buy another car , I bought
This dealer ship has helped me buy another car , I bought a car for my daughter when she was in high school and the experience was great , I bought me a 2014 Nissan truck and the experience was also great , then I just bought me a Sentra and this sales person topped them all , he answered all my questions and found the right car for me , with the right price , his name is Ray M , before my truck I had bought a used truck there but traded it for a new one which I still have and drive , runs great and full body great condition and inside , great people at Trophy Nissan in Mesquite Texas , go visit them and get a great deal and great vehicle..
This dealer ship has helped me buy another car , I bought
This dealer ship has helped me buy another car , I bought a car for my daughter when she was in high school and the experience was great , I bought me a 2014 Nissan truck and the experience was also great , then I just bought me a Sentra and this sales person topped them all , he answered all my questions and found the right car for me , with the right price , his name is Ray M , before my truck I had bought a used truck there but traded it for a new one which I still have and drive , runs great and full body great condition and inside , great people at Trophy Nissan in Mesquite Texas , go visit them and get a great deal and great vehicle..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone at the trophy Nissan were very attentive and
Everyone at the trophy Nissan were very attentive and helpful , met all my needs and helped me to get the right vehicle and with a great price . My representative was very very friendly and helpful with all my questions, would definitely refer to all my friends especially Ray great person , thank you all I love my car .
Everyone at the trophy Nissan were very attentive and
Everyone at the trophy Nissan were very attentive and helpful , met all my needs and helped me to get the right vehicle and with a great price . My representative was very very friendly and helpful with all my questions, would definitely refer to all my friends especially Ray great person , thank you all I love my car .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose and Ryan are two of the most professional and kind
Jose and Ryan are two of the most professional and kind salesmen I've ever dealt with I'm so grateful for them both SO GRATEFUL
Jose and Ryan are two of the most professional and kind
Jose and Ryan are two of the most professional and kind salesmen I've ever dealt with I'm so grateful for them both SO GRATEFUL
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are elated to hear about your wonderful experience with our team members. Your kind words about the professionalism and genuine care you received truly mean the world to us. It brings us great joy to know that you felt so well taken care of during your visit. We're fortunate to have dedicated team members who go above and beyond to make each customer feel valued and appreciated. Your gratitude is deeply felt, and we're thrilled that you had such a positive experience with us.
They got me a deal in a day, while clay Cooley danced
They got me a deal in a day, while clay Cooley danced around for a week, trophy is willing work with what you want.
They got me a deal in a day, while clay Cooley danced
They got me a deal in a day, while clay Cooley danced around for a week, trophy is willing work with what you want.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that we were able to secure a great deal for you quickly and efficiently within just one day. We truly value customers who appreciate our commitment to working with their specific needs and preferences. Your feedback about our willingness to collaborate and find solutions that work for you means a great deal to us. We're thrilled that we could provide the level of service and responsiveness you were looking for, and we appreciate you taking the time to share your experience with others.
The process was nice and easy sales person answered and
The process was nice and easy sales person answered and work with us every step of the way Thank you !
The process was nice and easy sales person answered and
The process was nice and easy sales person answered and work with us every step of the way Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're delighted to hear that your experience was smooth and straightforward. It's wonderful to know that our sales team provided the dedicated support you needed throughout your entire journey with us. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!
In the event that the need to purchase another vehicle
In the event that the need to purchase another vehicle comes my way, I will certainly avoid Trophy Nissan in Mesquite, Texas. Furthermore, anyone I know who is looking to purchase a new or used vehicle I will not recommend to them Trophy Nissan. Here’s why; Just a couple of weeks after purchasing my Armada from Trophy Nissan, relatives and I noticed some heavy duty wrapping around the tail pipe secured with hose clamps. We did not bother to remove the wrappings until I could get some answers from the dealership if they knew about this or have any idea of what this is for. It has been 38 days since I purchased the vehicle and after numerous emails to several individuals, including my salesman, I have not received one single reply with any kind of idea of what the wrappings are for. I sent them several photos with my emails but they haven’t responded. Their ‘after the sale’ service is non-existent at the time of this review.
In the event that the need to purchase another vehicle
In the event that the need to purchase another vehicle comes my way, I will certainly avoid Trophy Nissan in Mesquite, Texas. Furthermore, anyone I know who is looking to purchase a new or used vehicle I will not recommend to them Trophy Nissan. Here’s why; Just a couple of weeks after purchasing my Armada from Trophy Nissan, relatives and I noticed some heavy duty wrapping around the tail pipe secured with hose clamps. We did not bother to remove the wrappings until I could get some answers from the dealership if they knew about this or have any idea of what this is for. It has been 38 days since I purchased the vehicle and after numerous emails to several individuals, including my salesman, I have not received one single reply with any kind of idea of what the wrappings are for. I sent them several photos with my emails but they haven’t responded. Their ‘after the sale’ service is non-existent at the time of this review.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, and we understand your concerns. Your experience falls short of the service standards we strive to provide. Please contact our General Manager, Jennifer Carroll, at 682-777-4196 so we can address your concerns directly.
