Sewell Buick GMC of Dallas

Recently I spoke to Rachel at Sewell over the phone regarding a car. Did she know everything about the car? No, she did not. But she tirelessly found the answers and immediately got back to us time and time again. So thorough, so responsive and so professional. She gave us the comfort level to fly in and buy a car. I have ALS, so travel is very difficult for me. Again, the comfort level to fly in and buy a car. Who does that? I had such a fantastic experience with Sewell. Rachel was amazing, Robert her manager did a wonderful job managing the process. Thank you Rachel!

I was able to schedule a test drive for this vehicle and when I got to the dealership Ali was very courteous and professional and we ended up buying the car

Best car buying experience I've ever had. No pressure, no hidden fees, no stress, just a quick straight forward deal. We traveled over 6 hours to purchase a car from Steve Hernandez at Sewell and it was worth the trip. We bought the car we wanted at the price we wanted and we were in and out if there in under an hour. I Highly recommend this dealership.

I want to start by saying the salesperson was excellent—professional, responsive, and genuinely helpful throughout the buying process. Unfortunately, that was the only positive part of my experience. Sewell GMC of Dallas claims to perform a multi-point inspection on used vehicles, but based on my experience, that inspection is either not being done or not being done thoroughly. Upon delivery, the vehicle had multiple chips in the windshield that were never disclosed. These were only addressed after I specifically pointed them out. Additionally, the vehicle did not have a fresh oil change, which is something most buyers reasonably expect—especially from a dealership with Sewell’s reputation. Even worse, the oil level was so low it wasn’t registering on the dipstick at all. This is basic maintenance and should have been caught immediately during any legitimate inspection process. For a dealership that markets itself as premium, the used vehicle intake and inspection process is subpar and disappointing. Transparency and basic mechanical checks should not be optional, especially when customers are trusting your inspection claims. I expected far better from Sewell. While the salesperson did their job well, the overall experience with the vehicle preparation seriously missed the mark.

Devosky Hall is hands down the best salesman I’ve ever worked with. Respectful, polite, and genuinely listened—it truly felt like he was on my side, not just chasing a sale. I was an out-of-state buyer looking for my wife’s Christmas present and dealt with several frustrating dealerships before this. In total contrast, Devosky and his management team made everything seamless and stress-free. The process went so smoothly I even double-checked with finance because it felt almost too easy. Highly recommend this dealership—ask for Devosky Hall. We’re proud owners of a pre-owned 2023 Tahoe Z71.

The best used car deal I have ever made. First time buying with Sewell and had a great experience.

I had conversation with the dealership concerning the car. They said they would get back with me, but I never heard from them again not a phone call not a text not anything not interested in dealing with me.

I took my truck in for the smell of the antifreeze when it was under warranty, They said that they didn't find anything . so i decided to take it to another dealership they find a leak in my radiator , and ya'll do want to fix it.

Multiple visits to resolve issues and some still not resolved. They don’t communicate or respond to concerns. Sam (service writer) is not responsive. Not even close to what Sewell stands for. VERY DISSATISFIED!

I have purchased cars from Sewell in the past and once again, their service and inventory is SUPERIOR! We are so happy with our vehicle and the overall experience!