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Gorman-McCracken Volkswagen Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (59 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gorman-McCracken Volkswagen Mazda from DealerRater.

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GREAT SERVICE!!!

the salesman James Maxie was GREAT!! The finance guys also. They all were very courteous. They took the time to make sure all my needs were met

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and not doing the work w/o contact

I have always had good luck with the service and it not falling apart in 2 weeks. Larry is a very nice person.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality Oil Changes Facility Clean

Hours open for service, washing the car, and the Ladies were very professional and updated me on Progress of Service. Facility Clean while waiting.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

After some back & forth the service manager agreed to what I needed done. Larry in service was helpful & Kevin gave me good directions to find u. THX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome service, wonderful people

The salesman was very good with us. Reggie King did all he could to get us into something that would be great for our family. He definitely went out of his way for us and will be forever appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great sales

care and consideration from the salesman and the finace guys; they took the time, although it was late to explain things to our understanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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go nowhere else! see Matt

I Was There To look At A Certified Used Car And Left Driving A Brand New One! 50 Mpg And Not A Hybrid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Happy!

Went in and Andy was very informative and polite all through out the whole process. I went in looking for a truck and although it wasn't EVERYTHING I was looking for they helped me find something I was happy with that I could afford. They offered us drinks while we waited and Angie is a goddess. She is a very very nice women who knows what shes doing and is very nice. I have never been treated with so much respect at a dealership before and I know for a fact that I will be returning to Gorman for another purchase. They are upfront about everything and are not the type of people who just want your money, They want you to be happy with your purchase and they have accomplished that goal with me, They went above and beyond the call of duty and I would recommend this dealership to anyone before any other dealership. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealer, far away from Dallas

I have been engaged in purchasing a SUV from this dealer. I called in, and they were prompt to send the pictures, and details of the car directly to me. since I live in Dallas, they wanted to accomodate all details before I went to their location which is 2 and a half hours away. Their online sales staff is very nice and try to help as much as possible. I asked them to verify if they can replace the leather seats in the car for a different collor, andthey are attempting to honor the request. Very impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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