Reviews
Service Department
Jim was very knowledgeable and professional. It is nice to be able to have long term staff who are familiar with you and your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jim went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Bachman Subaru await your return. Please let us know how we may be able to help next! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great Service
They were ready for me when I arrived and had my car done within the time frame they said it would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Brittany! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
LuvmyForester
Very clean, polite service staff, fast and easy service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Kim! We're glad to hear that our team was friendly, polite, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Pleasurable experience
Friendly informative and willing to take the time to work with me to get the car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, April! Our team works incredibly hard to exemplify the Bachman Subaru commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Great Experience!!
Dan DaPonte, my sales consultant, made the complete process very painless. He made me feel comfortable throughout the entire process. I'm a long time client of Bachman's, bought several cars over the years but this was the best experience ever. The car was right, the price was right and Dan made this all happen. Thanks Dan, I love my new Outback!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, Jane! The goal of the Bachman Subaru team is to ensure a painless and enjoyable purchasing process for each of our customers. We are so pleased that Dan was able to provide you with such exceptional service. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Recent purchase at Bachman Subaru
I few weeks ago I purchased my 3rd Subaru and had a delightful experience with Bachman. As usual, the customer service is impeccable and Mr. House was personable and informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better! Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Please come back and see us again in the future with anything else you might need. Take care! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Best Dealership ever!
Outstanding Customer Relations and Product Knowledge. In my 70 years, Bachman Subaru's personnel have been the most complete and UNDERSTANDABLE in presenting and explaining their product to me. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Subaru
Deb Watson is my fave. She's sold me 5 4 cars and she's always fair and all about the customer. Bachman Subaru is the only place I will go in town.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear Deb was able to meet your needs. At Bachman Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
2009 Outback Oil Change
Cheerful & Friendly Staff. Appointments well organized keeping wait time to a minimum. Love the availability of the wireless internet to keep occupied! Excellent Service! Comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We will make sure they hear of your kind words. Please let us know how we may be able to help next! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com
Purchasing a new Subaru
Darren House was personable, knowledgeable, and kept me in the know, without being pushy, this past year while I was considering a trade-in. The service department came in to congratulate me on the purchase. Also, Dustin and Brian in finance were informative and pleasant. This is my 3rd Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katherine, it was a pleasure to read about your third car buying experience. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Darren was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com