Reviews
Write a reviewIssue is too far away and never driven this style of car. If something to see closer to NC let me know.
Issue is too far away and never driven this style of car. If something to see closer to NC let me know.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Trying to buy from this dealership is like trying to pull teeth. They claim it takes 4 days to clean a car to get it ready for purchase, their communication is horrible, they make excuses as to why they can't deliver what they promise, there's zero follow through, and extremely rude. Asking them to do their job is like asking them to pull the stars out of the sky, they act like it's an inconvenience to do their job. Would never recommend this palce to anyone.
Trying to buy from this dealership is like trying to pull teeth. They claim it takes 4 days to clean a car to get it ready for purchase, their communication is horrible, they make excuses as to why they can't deliver what they promise, there's zero follow through, and extremely rude. Asking them to do their job is like asking them to pull the stars out of the sky, they act like it's an inconvenience to do their job. Would never recommend this palce to anyone.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The buying process was long but at the end everything worked out in my absolute favor! I appreciate the amazing customer service and the help with the purchase of my very first car!!!
The buying process was long but at the end everything worked out in my absolute favor! I appreciate the amazing customer service and the help with the purchase of my very first car!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi there! Thanks for taking the time to share your experience with us. We are so happy that Felicia was able to help you. Hope you enjoy your new ride! ~kelsey
Sent several emails concerning one particular car and NEVER received a response.
Sent several emails concerning one particular car and NEVER received a response.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi there. We are so sorry to hear that you are experiencing this. Would you please consider calling our Customer Relations department so that we can help you with this issue? They can be reached at 800-519-1511. ~kelsey