Reviews
AWESOME experience for a first time buyer!!!
I worked with Mildred Dominguez and SHE WAS AMAZING! I let her know exactly what my budget would allow me and she worked that into a brand new car for me. I literally cried! For a "first timer" it was an amazing experience that I will never forget. I will return to Vandergriff Honda for my next purchase, when that time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, and congratulations on your first car purchase! We are glad to hear Mildred made it a great experience for you!
Car Hold
i wanted to purchase a car from this dealership but they wanted to sale me the car the had in stock i was almost convinced. But when i decided to take a look around elswhere I called the Sales Representative back informing him i was no longer interested in the car, he got upset and charged my credit card 1000 when prior to this we were talking and had agreed on a 500 hold on the card.and when i asked tp place my money back he said the only way was for me to come up there . To me it doesnt make sence how can you take someones money over the phone but not give it back . He turned out to be childish and unprofessional and currently i am still waiting to here from him this just happened yesterday
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Jimmy, I am sorry to learn of your experience in our sales department. If you would be willing to contacts me, I would appreciate the opportunity to speak with you, and address any unresolved issues. Thank you, Yuni Chon - General Manager (866) 739-2608.
Prompt, courteous and attentive service
From the internet sales manager, Jessica, to salesperson Matt, who shepherded the whole process of purchasing our new Fit, this was the most pleasurable, stress free car-buying experience ever. Matt's deep product knowledge and gracious, attentive persona, made working with Vandergriff easy. Subsequent follow-ups over the phone and text demonstrate the pride Matt takes in his work. I cannot overstate how helpful he has been -- a credit not simply to Vandergriff but to car salespersons everywhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darren, thanks for taking the time to post this kind review! We are glad you enjoyed working with Matt and Jessica! Enjoy your new Fit!
Great Service at Vandergriff Honda!
I LOVE MY HONDA ODYSSEY!!! It is like a car dream come true! I was looking for something that was economical, but yet could seat a family of 5 comfortably! We had to wait for the right time to get the car, but we were not in a hurry! The timing was perfect! Matt Davis, our salesman was very nice. He was never pushy nor did he make us feel like we had to by all the "extras". He followed up many times with us after we bought our car. I can say that even though I am hard to get ahold of, I appreciate him going the extra mile! Thanks Matt for selling us a great car! Mike Symank, service coordinator was eager to show us different perks of having the car. I had to drop by for a concern that I had on the windshield and Mike was quick to take my car to get it washed. It was like having a brand new car all over again! I will definitely go to Mike when I need an oil change or any other service done on my car. VANDERGRIFF HONDA IS THE BEST AND I HIGHLY RECOMMEND MATT AND MIKE TO ANYONE!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kelley! We are glad to hear you are loving your Odyssey! We appreciate your business and thank you for choosing Vandergriff Honda!
Salesman Devon Applewhite
I recently visited Vandergriff Honda for an old change & salesman Devon Applewhite introduced himself & began telling me about the options available to me to purchase a newer vehicle - with better financing rates, etc. In less than 3 hours I drove out with a beautiful 2015 Honda Civic and went from paying 13 % interest to 4.9%. Mr. Applewhite was knowledgeable, friendly, courteous and professional and made my car buying experience truly pleasurable. I am now a loyal Honda customer and plan to buy again in the future from Vandergriff Honda. Everyone I met at this facility treated me with respect and they were all friendly & professional. Beats Don Davis Ford hands down!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and congrats on the new Civic! We are pleased to hear you had an enjoyable experience working with Devon. Thanks for choosing Vandergriff Honda!
CRV#15 purchase
Purchased 2015 CRV 8-1-15 Matt Davis n Jessica were the greatest. Represent Vandergriff well. Two of the best salespersons there.(4 time buyer) Rest of my family also go to Vandergriff Honda buy/ service etc.. (My first purchase was when Jimmy Lee started, around that time...?..?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and congrats on your new CRV! We are happy to hear you enjoyed working with Matt and Jessica. We appreciate your family’s continued business and loyalty!
excellent purchasing expeience
I worked with Nigel MCPeake, TJ and Aaron when I purchased my 2015 Honda CRV at Vandergriff. The first two gentlemen from Sales were very helpful, procured an AWD vehicle from a different dealer with the same pricing. Aaron was very professional and helpful in explaining different service/ support options and taioring one for our needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sankar! We are glad to hear you had an enjoyable experience working with our team! Thanks for choosing Vandergriff Honda!
Excellent
Take care of my family and I,we have owned 9 honda vehicles we have bought 6 from vandergriff we have had bad experiences with other honda dealership this one has to be the best dealership we have ever delt with my family and I are very thankful for the great care and services that they have given us and the ones to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and thanks for the 5 star review! We appreciate your continued business and loyalty!
Great car buying experience!
I bought my Civic SE today, Tristen and Roger took good care of me. Michael did the financing very quickly. Excellent car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thanks for taking the time to post your feedback! The team had a pleasure working with you. Enjoy your Civic SE!
New vehicle purchase
Outstanding customer service from Mildred Dominguez our point of contact. She was on point for all are needs and concerns. Also great job by the finance department in helping getting it done in a quick amount of time no long waiting. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Beverly! Thanks for the 5 stars and the feedback! Mildred is an amazing asset to our team and we are glad you enjoyed working with her.