Reviews
Very helpful, knowledgeable Informative and kind .
Very helpful, knowledgeable Informative and kind . I’m from out of town but they made me feel right at home
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I wish I could give.
I wish I could give.a 0.First, they sold us a lemon and never offered to repair it even though it was under warranty.Just cancelled the contract and offered a different vehicle.We blindly agreed and found a different vehicle. When it was time to wrap it up and get the vehicle, they switched the vehicle. They said the vehicle we agreed upon was not available and so the just switched it this older one without informing us It was also a lemon. I am just glad they refunded our money. Stay away from this place.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (817) 200-4503 at your earliest convenience to discuss how we can turn this experience into a positive one.
Tim Hoerig as a service advisor has been a great help to
Tim Hoerig as a service advisor has been a great help to me with the service on my 2016 Mustang!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Be honest is really close to my house so far service has
Be honest is really close to my house so far service has been very well so until I live close I keep going
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Peggy was easy to work with and treated me with a very
Peggy was easy to work with and treated me with a very cheerful disposition. She kept me informed at every stage of the repairs being done and explained each line item of the work in detail. Peggy is and will always be my go to Service Representative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
2016 Expedition
Our service rep Peggy was great kept us updated and our service progressed so there were no surprises when we picked up the car
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Daniel, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Took my 2017 Ford Escape in for a recall repair which
Took my 2017 Ford Escape in for a recall repair which they performed for me. Their free inspection uncovered three other critical repairs and some recommendations. They performed the critical repairs very efficiently and at a reasonable price. No hard sell on the recommendations. I greatly appreciate their assistance with these issues. Highly recommendable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.
Service was fast, done before expected.
Service was fast, done before expected. Great customer service. Would recommend to derive your ford.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.
Perfect service.
Perfect service. Very comfortable, easy to deal with. Everything explained as needed. Thanks for the help
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
They got my Bronco in quick and out fast.
They got my Bronco in quick and out fast. Joshua did a great job communicating with me.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!