Skip to main content

Vandergriff Acura

(1,431 reviews)
Visit Vandergriff Acura
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (817) 380-4975 (817) 380-4975
Used (817) 753-3015 (817) 753-3015
Service (817) 697-3471 (817) 697-3471

Reviews

(1,431 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

Recent buy

I recently purchased an SUV from Vandergriff Acura. The service is good. I had Marcus Hudson as my salesperson. He was prompt with all paperwork and I couldn't be happier. Five stars for Vandergriff Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Happy with our purchase!

My husband and I recently had the pleasure of working with Jeff Carter at Vandergriff Acura. We had our hearts set on trading in our Nissan Xterra for an SUV that offered more space and comfort for our expanding family. Jeff worked diligently with us, along with Darren Beams, to get us the price we needed and a fair trade in amount. Jeff even went out of his way to make a quick lunch run for me when I started to feel ill around lunch time! At 4 months pregnant, my need for a meal can come suddenly and Jeff made sure I was taken care of! I am happy to say we left Vandergriff later that day confident in our purchase of a 2011 GMC Acadia. I would be happy to do business with them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Just purchased a pre-owned Cadillac CTS-V

I have wonderful experience during price negotiate process with saleperson name Michael Pfleger. Deal wrap up in less than 30 minutes including test drive. My deal including new set of tires and repair/polish curb damaged rims. Service manager Matt Howell handled it well with 2 days loaner car, a 2014 TL Acura. I'm very happy with the car and experienced well service with follow-up phone calls. Well deserved A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Sales Team

I recently purchased a 2012 Acura MDX Tech. The sales consultant Wade Bragg did a excellent job of showing all the features of the car and helping me get a lot of the cool tech stuff setup. The Sales Manager Paul Ryan also was very helpful on letting me know whenever he got an MDX that fit my price range. Overall it was a very smooth transaction and I would highly recommend doing business with Vandergriff, Wade Bragg and Paul Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

I'm really pleased with the way that Alex Rodriguez treated me.. Customer service now a days is really hard to come around but he made my car buying experience extremely stress free.. I would definitely recommend family members and friends to Vandergriff Acura and to ask for Arod for a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We went into vandergriff Acura not sure if we're...

We went into vandergriff Acura not sure if we're going to purchase a car. But Oz and Carrie Showed us our options and made us feel so comfortable, we decided to purchase a 2014 TSX. They did not pressure us and actually made us feel like we had control the whole time. We have purchased many cars and some dealers have pressured us so that we regretted our purchase. But not at Vandergriff, we felt quite at ease and Carrie made us feel like friends, instead of customers. Because of her, we will certainly come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I LOVE MY ACURA!!

I was searching for a car and went to several dealerships but I decided to buy my Acura from Alex Rodriguez because of his great help. My credit wasn't perfect but when the other dealers turned me down Alex was able to get me approved!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience!

I'm really pleased with the way that Alex Rodriguez treated me.. Customer service now a days is really hard to come around but he made my car buying experience extremely stress free.. I would definitely recommend family members and friends to Vandergriff Acura and to ask for Arod for a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome personal service

We went into vandergriff Acura not sure if we're going to purchase a car. But Oz and Carrie Showed us our options and made us feel so comfortable, we decided to purchase a 2014 TSX. They did not pressure us and actually made us feel like we had control the whole time. We have purchased many cars and some dealers have pressured us so that we regretted our purchase. But not at Vandergriff, we felt quite at ease and Carrie made us feel like friends, instead of customers. Because of her, we will certainly come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

purchased 2 vehicles in one day

On September 7, 2013 we purchased 2 cars, a 2010 Yellow Camaro SS and a 2014 Red Acura RDX. Our sales person was Michael Pflieger, this guy ran his tail off, getting everything in order, paper work, getting both cars cleaned up, checking on status and making sure everything went as smooth as can be---and it did!!! Not only does Michael have a great personality, but also knows what a customer expects, GREAT CUSTOMER SERVICE, job well done Michael.. Thank you Mike and Adrienne ps: our sone loves his Camaro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No